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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Preparing for Ian

9/26/2022 (Permalink)

As Hurricane Ian begins its path into the Gulf Coast, we at SERVPRO are preparing for its arrival.  Loading and checking equipment and preparing our people for a long stay to be able to help the residents of Florida is just part of our preparations.

Did you know we travel with SERVPRO?  We are ready at a moments notice to be ready to travel anywhere in the country that may have experienced a large natural disaster and the local SERVPRO needs more help!  It is just part of being part of a national organization that works together to help home and business owners alike. 

We continue to watch and pray for the residents in the path of Ian.  We are ready to assist if the need arises in the next few days.  It's our honor to go and be of service.

We are ready for any size disaster and here to make it "Like it Never even Happened"

#teammoody #fastertoanydisaster #heretohelp

St.Louis Bound!

9/8/2022 (Permalink)

Recently SERVPRO of Warren County travelled to St. Louis to help victims of the recent floods recover.  We were able to meet and assist dozens of homeowners in drying and stabilizing their properties and it was an honor. We stayed for just over 3 weeks and we are grateful for the opportunity. 

At SERVPRO of Warren County, we are always on call for storm as well as anything that happens right here at home.  Our trucks stay stocked and our people stay ready to help at a moment's notice.  We are literally only a phone call away 24 hours a day. 

Whether it's fire, water or other disasters, we are always Here to Help in any way.

If you experience a loss in your home or business don't hesitate to reach out to us.  We can help guide you through the process professionally and quickly to restore your property.

SERVPRO of Warren County



#teammoody #fastertoanydisaster #heretohelp


8/5/2022 (Permalink)

Why choose SERVPRO when there are other options out there.  There are many reasons but the main reason is our 1/4/8 promise to you, the homeowner or business owner.

ONE We guarantee we will return your call within one hour of receipt to get a good indication of your issue and get a crew en route. 

FOUR We guarantee to have a crew on site within four hours of your initial call to guarantee the fastest mitigation saving property and dollars.

EIGHT We guarantee to have a verbal or written plan of action within eight hours of arriving on site.  Making sure that you have a good idea of a plan for you home or office.

At SERVPRO we are always here to help.  It is our pleasure to be Faster to any size Disaster every single day. 

Don't hesitate to call us today if you have a  need.

#teammoody #fastertoanydisaster #SERVPRO

Storm Season

7/22/2022 (Permalink)

As we reach the dog days of summer, people on our coastlines are gearing up for the height of Hurricane Season.  At SERVPRO of Warren County, we stay on stand by at all times for when the need arises to go to hard hit areas and help after severe storm damage. 

We keep our trucks prepared, equipment stocked and our people trained and ready to roll in 24 hours when the time comes. When a local SERVPRO calls, we answer!

We are very proud to be a seasoned storm team here at SERVPRO of Warren County and enjoy the opportunity to be able to make a difference for people.

We are also proud to be your first call here at home!!  Warren County is our home and we could not be prouder.

If you need assistance please call us today.  We are always "Here to "Help"

SERVPRO of Warren County


#teammoody #fastertoanydisaster #stormteam

SERVPRO Fire Mitigation Services

7/13/2022 (Permalink)

The fire damage mitigation and restoration services that we provide here at SERVPRO of Warren County include mitigating damage, providing smoke damage clean up and water restoration as quickly as possible after damage first occurs. Responding quickly can help save structure and contents from further damage in many occasions. 

SERVPRO of Warren County fire mitigation and restoration services can include: emergency board up, demolition, soot removal, film application, thermal deodorization to mitigate smoke damage and complete restoration. You can count on SERVPRO of Warren County's fire mitigation services to answer your call when you need us.

We also work closely with our local fire departments to assist in boards ups and site containment services. 

If you have more questions about what SERVPRO of Warren County offers after any type of disaster, fire or water, please don't hesitate to reach out.  We are "Here to Help"

SERVPRO of Warren County 



#heretohelp #teammoody #fastertoanydisaster

Local SERVPRO Team Heads to Indiana to Assist

7/13/2022 (Permalink)

We are very honored to have been asked to travel to our neighboring state of Indiana to help with the recent microburst that resulted in flooding of several hundred homes.  Our teams have now been there about 6 days and have been able to assist dozens of home and business owners recover from this disaster. 

Our services on storm include many things such as extraction, demolition, drying and antimicrobial treatment. 

It takes great dedication from our storm teams to travel to these events.  Long days and often weeks away from home make it a tiring but very rewarding part of what we do here at SERVPRO. 

Being a storm team is just part of what we do here at SERVPRO.  We are proud to support our local business and homeowners anytime there is a need in any way.  

We offer fire, water, storm, board up, biohazard and mold remediation just to name a few of our services. 

We are here to help 24 hours a day 7 days a week with a local SERVPRO rep on call at all times.

Call us today for more information.

SERVPRO of Warren County



Fires Happen Year Round

6/21/2022 (Permalink)

Many things can still cause a fire in your home or business during the summer months.  At SERVPRO we want to make you aware of these things to help you avoid a disaster!

1. Grill Fires: In the summer months, many people grill outdoors holidays and gatherings making grilling the number one cause of fires in the home during the summer months.  Make sure to keep the grill a safe distance from homes, buildings etc. 

2. Air Conditioning fires:  Air conditioners are the 2nd leading cause of fires in the summer.   Make sure your unit is service and well maintained. 

3. Arson is the 3rd leading cause of fire in the summer months causing not only property damage but injury or fatality.

4.  Other things to be aware of in the summer months are smokers, smoking outdoors, fire pits and fireworks. 

Protect you home and family while enjoying this beautiful summer! And as always, at SERVPRO, we are "Here to Help".

SERVPRO of Warren County 


#SERVPRO #fastertoanydisaster #teammoody


Is Your Water Heater a Disaster Looming?

6/13/2022 (Permalink)

Water heater calls are a very common occurrence for us here at SERVPRO.  Whether a leak, a burst water heater, a pipe or even corrosion has cause the issue. 

We have put together a few tips to help you make sure that your water heater is in safe working order to avoid such a disaster as well as making your water heater more energy efficient. 

1. Test the TPR Valve.

2. Check the anode rod.

3. Drain the tank and wash out sediment

4. Adjust the Temperature

5. Insulate the pipes

6. Insulate the water heater itself.

Many of these are simple steps you can do at home or contact a plumber to do a quick routine maintenance.

If you find you are in need of our services don't hesitate to reach out.  We are available 24/7 to help. 

SERVPRO of Warren County


#fastertoanydisaster #SERVPRO #teammoody

Is SERVPRO right for your Business Loss?

6/8/2022 (Permalink)

We know a loss at your business, whether fire, water or other disaster, can impact your business greatly.  

Lost days equal lost income and we know that.  That is why we are "Here to Help" with our commercial restoration team. 

Here are a few reasons why your business should choose SERVPRO for its needs.

Available 24/7:  Disaster can strike anytime so you need a company that is available as soon as we are needed.

Commercial Large Loss Division:  Not only do we have a commercial crew in house, we also have access to large commercial loss crews through the SERVPRO network.

Strategically Located: We have more trained and certified technicians than any of our competitors at over 2000 locations.

Personal Attention: Each loss is managed by a project manager from your local SERVPRO and backed by SERVPRO Headquarters.

Easier Insurance Claims: We will help you navigate the claims process to make this situation go as smoothly and quickly as possible to get you back up and running. 

These are just a few reasons why your business needs SERVPRO when disaster strikes!

SERVPRO of Warren County 



Does Your Family Have a Plan?

6/6/2022 (Permalink)

Do you have an active plan in place for you and your family in case of fire?  Do you have a designated meeting space? A little preparation now can lead to a safe family in an emergency. 

Here are some tips to protect your family in case of fire.

*Purchase and know how to work a quality fire extinguisher

*Remember to GET OUT and STAY OUT!

*Call 911

*Practice staying low in case it is necessary to go through smoke.  

*Close all doors behind you

*If fire blocks your path stay in the room with the doors closed. Place a wet towel under the door. 

*Set a meeting place and practice it!  Once you are outside go straight to the meeting area. 

Just a few minutes now can make all the difference. 

At SERVPRO we are Here to Help.  

SERVPRO of Warren County 


#fastertoanydisaster #teammoody #SERVPRO


Hurricane Season is Upon Us

5/2/2022 (Permalink)

This week is National Hurricane Preparedness Week....and while that may not directly affect us here in the Bluegrass state...for SERVPRO Franchises across the nation, we are now on Hurricane Alert.

Did you know that your local SERVPRO in Bowling Green travels to storm impacted areas that need additional assistance once a hurricane occurs? We are loaded and ready to travel at a one hour notice to help with storm damage in areas once it exceeds what the local franchise can handle.  It is all part of the SERVPRO ONE TEAM Mentality.  

Often times we send crews that stay for weeks at a time helping to dry and stabilize impacted homes and is part of the great SERVPRO Culture. It is our honor to be able to help our franchise community when they need us. 

If you need help locally we are always here.  

Call us today at 270-796-8080


#heretohelp #fastertoanydisaster #teammoody #stormready 

Why SERVPRO? Because we Care!

5/2/2022 (Permalink)

Why Servpro? Not only have our vans evolved but so has our science!

We know you have many choices when it comes to cleaning, restoration and construction.  So when it comes to your home wouldn't you want the best?  It is your largest investment and only becomes more valuable over time when cared for properly.  So when disaster strikes your home, it is time to call SERVPRO.  We are here to help 24/7 and understand how crucial time is when water or fire strikes your home. 

SERVPRO has a 1/4/8 guideline for emergency losses that we adhere to.

1 Hour to respond to call

4 Hours to be on site

8 Hours to have a plan of action in place

Fast response saves you time and money.  Often times with quick response we can salvage things that would be lost if only one day was wasted.

SERVPRO dries with science!  Our system is uniquely designed to give us exact measurements and guidelines to dry your home in the most timely manner possible. SERVPRO has been evolving since the 1960's to become the #1 Restoration Company in the world!

When it's your home...only the best will do!

SERVPRO of Warren County 


Faster to Any Disaster


Many Still Without Power After Another Round of Storms

4/14/2022 (Permalink)

Many Warren county residents are still without power today following last nights severe storms.

A powerful storm system passed quickly through Warren and surrounding counties leaving many without power from downed lines, trees and limbs.  This impact was worsened by a system that is still under repair from December's storms. 

We realize that this may leave your house or business vulnerable to flooding from possible sump pump failures in addition to the heavy rains that accompanied the storm. 

The amazing power crews are working diligently to repair the problems and we are so fortunate to have such great help here in Warren county.

SERVPRO is here to help if you have damage from water or wind from the storms that moved through our area. Don't hesitate to reach out.

Call us today for a free visit to assess. 



#heretohelp #teammoody #fastertoanydisaster #SERVPROlife

SERVPRO Teams up with Bowling Green Firefighters

4/11/2022 (Permalink)

Today we are so excited to announce our partnership with the Bowling Green Fire Fighters Association to give away this beautiful car built right here in Motor City!!

The BGFFA was presented with the car today at the National Corvette Museum to be raffled off to raise money for so many special causes. We could not be more proud here at SERVPRO to be part of this.

SERVPRO of Warren County is the Title Sponsor for this years Fireman's Ball and we are looking forward to a great year of awesome events leading up to the main event. We are going to be enjoying getting to show off this beauty at some of our upcoming events this year!

Raffle tickets will be going on sale shortly and the car will be given away the night of the Fireman's Ball.  Who knows??  It could be you!!

SERVPRO of Warren County 


#teammoody #motorcity #bgffa #corvette

April Showers

4/6/2022 (Permalink)

April Showers may very well bring May flowers but it can also bring damage to homes and businesses.  There are many things you can do to help minimize your risk of damage with just small preventative measures. 

1.  Trim shrubs and trees near home. 

2. Check your gutters.  Make sure they are clean and flowing freely.

3. Clear the lawn of any debris.  Make sure there is no collection of leaves, etc. against or near foundation. 

4. Caulk windows and doors.  This can help prevent leaks that cause damage. 

5. Inspect your roof.  No matter the type, roofing materials can be weakened over winter months. 

6.  Review your insurance coverage.  Do you have flood?  Do you have back up sewage/wastewater?

7.  Check your sump pump.  Run through a basic maintenance check list. 

An ounce of protection now can save you a pound of pain later! 

If you find yourself in need of emergency water or fire services we are "Here to Help".  Call us 24 hours a day.

SERVPRO of Warren County



Watch or Warning?

4/6/2022 (Permalink)

Many times during severe spring weather we are given weather updates containing watches and warnings.  Have you ever considered the difference?  This could apply to a severe thunderstorm, flooding, high winds or tornadoes.

A "Watch" is often given when conditions are favorable for the severe weather event in or near the watch area. When a watch is announced, stay alert and be ready to take action. 

A "Warning" means a severe weather event is imminent or already occurring in the warned area.  Take action based on the emergency at hand. 

Stay tuned to local weather services or have a weather radio in place to make sure you are up to date on latest conditions. 

Always take both a watch and a warning seriously!

If you or your family are affected by severe weather, we are "Here to Help".  We are available 24 hours a day.

SERVPRO of Warren County 



#fastertoanydisaster #teammoody #heretohelp

Love Candles?

4/4/2022 (Permalink)

Do you love candles in your home....the aroma, warmth and cozy feeling? We know you do and so do we.

Here are some great safety tips for burning candles in your home or business.

1. Trim the wick before lighting to 1/4 inch. This will keep the flame lower and also extend the life of your candle. 

2. To light use a long match or lighter to avoid getting burned.

3. Dispose of match properly.

4.  Keep the candle in sight.  This avoids an accidental fire or forgetting the candle when you leave or go to bed. 

5. Pick the perfect spot.  Choose a stable, heat resistant surface. 

6. Don't burn for more than 4 hours. This can cause wick to become unstable and flame to burn higher.

7. Extinguish properly. Suffocate the flame to avoid wax splatters.

These are just a few simple step to help you enjoy those beautiful, great smelling candles!

#SERVPRO #teammoody #fastertoanydisaster #SERVPRO life

Faster to any Disaster

4/4/2022 (Permalink)

There is never a convenient time for water or fire to damage your business and we at SERVPRO realize this.  That is why we offer the 1/4/8 guarantee to make sure that your business is back up and running as fast as possible. After all, no money is made when your business is closed. 

Curious what 1/4/8 might mean for you and your business. 

We guarantee a call from a priority responder within ONE hour of your call. 

We guarantee a crew on site within FOUR hours of your call

We guarantee a verbal or written plan of action within EIGHT hours of your call. 

We offer these guarantees because we know how crucial down time can be and we want to help you reopen as soon as possible.

We will also help you navigate through the insurance claims process to make the situation as easy as possible. 

If you need help call us today! 

SERVPRO of Warren County



Tornado Damage Leaves Homes Vulnerable to Water Damage

3/9/2022 (Permalink)

As we continue to work through all the tornado damage in several counties, we are finding more and more water damage from homes that were left exposed to water and below freezing temperatures.

We highly recommend if your home is still exposed or without power your make sure home is tarped and if already tarped, check tarp for any damage from recent rains and ice.  Also, one good way to avoid further damage is to shut off water to home and winterize your pipes until home is climate controlled and protected again. 

We are Here to Help if you still have storm damage.  We still have calls coming in every day and we will meet with you within 24 hours to look at damage.

Don't wait...call us today!

#teammoody #heretohelp #waterdamage #bgstrong

Do You Have A Roof Leak?

3/3/2022 (Permalink)

Did you know that water can travel up to 100 feet before actual showing itself as a leak. That is why it is so hard to detect the cause and location of a roof leak.  Don't risk making that mistake.  If you suspect you have a roof leak from the recent storms, age of roof or other causes, call us today. We can provide you with a professional look to help you determine not only where the leak started but where it ended!

Your home is your biggest investment and your great pride. Don't take any chances.  We are here to help!

Call us today and we will be glad to help.

SERVPRO of Warren County


#heretohelp #teammoody #water #fastertoanysizedisaster

Why SERVPRO When Disaster Strikes

3/2/2022 (Permalink)

Why Servpro? Because our customers matter!

There are many things out there that can cause a great deal of damage to your home, business, personal property and auto.  Many of those things we never think about until we have to.

Things such as a water heater bursting or an ice maker line rupturing can happen in the blink of an eye and you need someone you can call on that is proven and dependable.  

That is where SERVPRO comes into the equation.  From the moment you call SERVPRO with your emergency our clock starts ticking!  Your emergency becomes our priority.  We guarantee a call to establish a plan within ONE HOUR of your call to us from a qualified priority responder.  Faster response time means less damage and cost to you and your family. 

We also guarantee to be on site within FOUR HOURS of the initial call.  Saving you time, money and STRESS! 

We are here to help and we are here to help YOU!

Call us today for more information.

SERVPRO of Warren County


#fastertoanysizedisaster #SERVPROlife #teammoody #oneteam

I Love a Rainy Night But.......

2/22/2022 (Permalink)

Rainy nights can be quite peaceful...listening to it patter on your roof.  But sometimes, excessive rain can be a problem. 

We have certainly had plenty of rain this winter.  As the precipitation continues to fall, make sure you are prepared at your home or business for any water emergencies that may arise. Whether caused by falling rain, rising water or even a man made source, water can do a great deal of damage, especially to things that you consider irreplaceable. 

Make sure all photos and important documents are stored safely and saved electronically. By doing so you can protect those family photos, wills, deeds and other documents that are important to you. 

If a need arises for you we are here 24/7/365 and we are "Here to Help"

SERVPRO of Warren County


#fastertoanysizedisaster #teammoody #readyforwhateverhappens

Why is SERVPRO the Best Call?

2/4/2022 (Permalink)

Why Servpro? Why should you choose SERVPRO?

There are many reasons why SERVPRO should always be your first call when you are facing any type of loss at your home or business. Below are just a few reasons that make us stand out!

1. Available 24/7/365.  That's right!  Any hour of any day we are just a phone call away.

2. We guarantee a response call within ONE hour. Faster response saves you money!

3. We are trained in all types of losses such as fire, smoke, water, biohazard, mold and so much more.

4. Our technicians are highly trained to take care of your home and save you time and money.

5. We are a preferred vendor with insurance agencies and will work directly with your adjuster/agent to make the process EASY!

6. We are locally owned.  That means we are part of YOUR community and we are here to help.

For more information please visit our website at www.SERVPROwarrencounty.com

or Call us today!


Keep Your Home Safe During Cold Temperatures

2/1/2022 (Permalink)

Here at SERVPRO we are always concerned about our customers and their safety.  We have recently seen a large increase in fires due to space heaters.

Following are some tips to help keep you and your family safe and warm this winter!

1. Keep your space heater away from water of any type.

2. Avoid keeping your space heater close to any flammable objects such as curtains, bedspreads, fabric etc.

3. Never leave your space heater alone.

4. Always plug into a wall outlet, not a surge protector, extension cord or timer.

5. Always place a space heater on the floor and make sure it is at least 3 feet from any other objects. 

6. Make sure you check your smoke detectors as recommended. 

7. In case of an issue make sure you have a Fire Safety Plan in place for your family. 

SERVPRO cares!!  Take the time to make sure you are following these simple tips.

We are here to help 24/7/365

Call us today! 


Following these simple steps can help prevent damage to your home and a hazard for your family.

SERVPRO Responds to Local Business

2/1/2022 (Permalink)

During the recent tornadoes in our area we have been extremely busy.  We have actively been engaged in helping our local businesses get back in action.

Many local businesses that sustained damage needed anything from just a small tarping job to a full rebuild and we have been here from start to finish for them.  We continue to be available for our businesses here at home. 

If your business sustained loss during the recent tornado and flooding events please call us today. This community is our home and we feel it is an honor to help in the rebuilding of Bowling Green and the surrounding areas. 

We are "Here to Help"

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky.


#fastertoanysize disaster #heretohelp #SERVPROlife #bgstrong #shoplocal

Faster, anywhere, anytime!

2/1/2022 (Permalink)

The recent storms in our area have been devastating and we have been honored to help our businesses get back to business.

One local business that sustained damage here in Bowling Green was one of our own insurance agents offices.  We were on site with them immediately to help protect the building and contents and to help them get settled in a temporary location.

We have now been able to complete reconstruction for them and they have been able to move back to their location in a very quick turnaround.

If you still need help from the recent storm events, our crews are here and available to help.  

Please don't hesitate to call us today!

We are "Here to Help"

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky. 



Are Your Pipes Ready for Freezing Temperatures?

2/1/2022 (Permalink)

Cold is coming! Are your pipes ready? Make sure you know if you have pipes susceptible to freezing!

We have definitely been experiencing all FOUR seasons here in Kentucky in the last few weeks.

However, we have another upcoming freeze headed our way and we want you to be prepared! Frozen pipes can not only be inconvenient by can cause major damage to your home our business.

Here are a few tips to help prevent this!

1. Make sure your pipes are insulated in your crawl space and attic.

2. Use heat tape or heat cables on any exposed pipes.

3. Seal any leaks you may have.

4. Let water drip

5. Secure outdoor hoses, valves and faucets

6. Open cabinet doors that contain water pipes

Following these simple rules can save you from costly repairs later.

If you need more assistance we are "Here to Help"

Call us anytime!

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky.


#fastertoanysizedisaster #heretohelp #bgstrong

Water Damage From Recent Storm

2/1/2022 (Permalink)

"Here to Help" Drying Down to a Science!

Often times some of the most costly damage from storms comes in the form of water damage. As water enters the home from storm damaged areas it can continue to travel for up to 72 hours. This also can continue on until the source of loss is taken care of such as roof damage. There are also materials in your home that will remain wet such as insulation for long periods of time creating the perfect environment for mold. 

Since our recent storms here in Warren County we have been busy mitigating water damage for dozens of homes.  Removing wet materials from walls, ceilings, flooring and more.  Once we remove the wet materials, the drying process and the treatment for any future mold issues is equally important.

SERVPRO has drying down to a science.  With our unique and SERVPRO exclusive DryBook we are able to be sure that your home is dry and safe more effectively. 

If you still have damage from the recent storms we are "Here to Help"

Call us today!

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky. 


Large Loss Apartment Building in Warren County

1/27/2022 (Permalink)

Recently our crews spent over 48 hours on site for a large water loss in an apartment complex.  

In normal times, this would be a routine loss for our team but after suffering tornadoes in 3 of our 5 Counties, many buildings are only tarped making it nearly impossible to keep water lines from freezing. 

This particular apartment complex had damage to roof from the storms in one corner unit on the third floor and had been tarped.  However, due to the fact that there were other tenants in the same building, fire code required that the sprinklers stay active.  It was one of these sprinkler heads in the affected unit that froze and burst.  Once we did the mitigation and had equipment in place, the fire department turned the sprinklers back on.  The temperatures plunged again and the sprinkler heads burst again causing us to have to extract, check equipment and start again. 

We stayed the course and did the job!  We have such a strong team and I am very proud of all the work they have been doing during this difficult time. #SERVPROstrong #teammoody


11/22/2021 (Permalink)

We know you have many choices when it comes to remediation and restoration so why choose SERVPRO?

To begin, your local SERVPRO is owned and operated by people in your local community.  They are part of your community and are there to serve you. SERVPRO is also deeply involved in community events that service your home town.

SERVPRO is a nationally recognized brand with a Science behind their method. Each loss is treated differently and according to a strict standard set forth by SERVPRO guidelines.

SERVPRO also offers a total A-Z package, allowing the home or business owner to have one point of contact during their entire process.  From the time of loss to the time of moving back in SERVPRO provides strong communication and collaberation with the owner.

We offer fire, water, mold, duct cleaning, crime scene, biohazard and so much more.  SERVPRO is truly your one stop call when it comes to disaster recovery making it feel like "It never even happened".

If we can be of service to you for your home or business call us today at 270-796-8080.

4 Safe Candles Alternatives for your Home

10/5/2021 (Permalink)

4 Candle Alternatives That Are Safe To Use In Your Home

When darkness falls, or the air needs freshening, people often turn to candles. Despite the appeal of their various scents and simplicity, candles pose a fire risk to your home in Warren County KY. Instead of accepting the risk, you can consider any of these four candle alternatives.

1. LED String Lights

LED lights are not just for the holiday season. With their use inside your home, you can provide the same light a candle does. This can be done by stringing them across a table or filling a glass with a line of them to create a makeshift lamp. LED lights are a flameless alternative to creatively brighten your house in whatever color you wish.

2. Electric Candles

As a direct replacement for candles, tea lights use batteries instead of fire. They have the appearance of candles if you desire to preserve their aesthetic. The major advantage of electric candles compared to typical candles is the ability to leave them lit even when you can’t monitor them. With this substitution, there is no need to fear a candle fire while asleep or in another room.

3. Reed Diffusers

If the pleasant scent of a candle is what you are looking for in your candle alternatives, reed diffusers are a natural option. Using only reeds and scented oils, the aroma seeps into the air and fills a room. The scented oil comes in many varieties so you can find one to your liking without the worry of any dangerous heat.

4. Wax Warmers

While similar to a candle, wax warmers are flameless and safer. By using electricity or batteries, the dish containing wax heats up and carries the scent around like a candle but without the flame.

Candle alternatives are helpful for saving your residence from the risk of fire. Even if your best efforts of fire prevention fail, fire damage restoration is available for the aftermath of when a candle or other flame goes awry. Using flameless sources of scent and light will make your home less fire prone.

Always Ready

9/30/2021 (Permalink)

Emergencies don't just happen during business hours. That is why SERVPRO of Warren County is always ready to make it "Like it never even happened."

From waking up to a water line that has broken in your bathroom to a factory that has had a sprinkler system malfunction, SERVPRO of Warren County is available 24/7, 365 days a year to be there to help. With our expertly trained crews always available there is no need that can we can't meet.

The next time you find yourself facing a water, fire or smoke emergency don't wait until normal business hours, call SERVPRO of Warren County right when it happens. 270-796-8080 is the number you need, day or night, SERVPRO of Warren County is always ready.

Reducing Damage from Water Intrusion

9/30/2021 (Permalink)

SERVPRO of Warren County  Can Mitigate Losses at your Business by Conducting Complete Drying

When water intrudes into a property, it can cause a lasting impact on your belongings, fittings, and building assembly. Professional technicians must understand the types of water migration, vapor concentration, and materials involved to restore a home properly. 

In many cases, the core principle of commercial water restoration in Warren County  is to dry the property. A dry property significantly reduces the chance of microbial growth, shrinkage, or color bleeding for textiles and deterioration of the building assembly. Modern drying equipment and advances in drying methodology can help business owners recover their premises quickly and without unnecessary inconvenience.

  • Understanding the four steps to dry property is essential to quick restoration.
  • Determining an early drying goal can aid efficiency through better organization and specific role management.
  • Positioning air-movers optimally for quick-drying can further reduce drying times. 

Return to business quicker with professional restoration. Contact SERVPRO of Warren County for commercial water restoration at 270-796-8080

Back from Storm....for now

9/30/2021 (Permalink)

SERVPRO of Warren County is back from a busy start to storm season.  After having crews on the road for almost two months straight, we have everyone home. 

Our storm crews travelled to Michigan, New Jersey, and Pennsylvania to help those affected by flooding. Our crews worked 10-12 hour days 6 days a week to help those in need. 

When natural disasters hit, your local SERVPRO is ready at a moments notice to travel to where the need is greatest.  Whether the damage is from hurricanes,  flash flooding or any other type of storm damage, SERVPRO of Warren County is ready to travel.

So if you are in need of water, smoke or fire restoration call the experts! We are available 24/7 to help you! Reach out to us at 270-796-8080

Storm Season is Upon Us

9/8/2021 (Permalink)

SERVPRO of Warren County has been busy helping those who need it most.

Our expertly trained storm teams have been on the move, helping homeowners and businesses make it like never even happened.

Our first stop was in Michigan, where the Detroit area suffered another round of flooding. Our crews spent close to a month helping the local SERVPRO franchise help those who experienced flooding to their homes or businesses. SERVPRO of Warren County's crews worked tirelessly to help those in need.

Before we had a chance to catch our breath, Hurricane Ida made landfall bringing devastation to the gulf coast and to the north east. 

SERVPRO of Warren County  sent a crew last Friday to the north east to help with the record flooding.

No job is too big, or too small, your local SERVPRO is on call 24/7 to assist you.  Call us today 270-796-8080! 

SERVPRO of Warren County Takes Care of your Contents

7/28/2021 (Permalink)

Your home or commercial facility contains many of your most valuable possessions. SERVPRO of Warren County understands the trauma that follows a loss. When fire damage takes control of your life, we help you take it back. 

Some of our Contents services include: 

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Warren County  technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process. 

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office. 

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Savannah technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO of Warren County  can provide wet or dry cleaning. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. 

Call SERVPRO of Warren County today! 


Rain in Motorcity

7/21/2021 (Permalink)

SERVPRO of Warren County has been on the move.  After helping those in need in Bloomington Indiana our storm team headed to motorcity.

Detroit saw over 6 inches of rain in 24 hours, causing massive flooding in metro Detroit and surrounding areas.

After a week of hard work helping those in Indiana, our team loaded up and headed to where the need was greatest. SERVPRO of Warren County's storm team worked around the clock to begin helping those effected.

SERVPRO prides itself on making it "Like it never even happened," and we mean that.  If it's down the street or back to back flood events. Our expertly trained crews will work for you in the event that your home or business has been damaged by water, smoke or fire.

SERVPRO of Warren County is here to help you, twenty four hours a day, seven days a week to help you! Give us a call at 270-796-8080

On The Road

7/15/2021 (Permalink)

Nebraska flood Residential Flooding in Omaha, Nebraska.

SERVPRO of Warren County has been on the road helping those effected by recent flooding. Our expert crews have been putting in long hours in Omaha, Nebraska helping homeowners make it "Like it never even happened."

Our crews were dispatched on a Friday morning, May 24th, to start helping those we were effected by the flooding. 

SERVPRO of Warren County is the leader in water mitigation, and our professionally trained crews helped dozens of homeowners who looked to us in their time of desperate need. 

SERVPRO of Warren County is always ready to help those in need.  It doesn't matter if that need is right across the street or across the country, we will be faster to any disaster

If your home or business experiences a water loss, make the right call and call SERVPRO of Warren County, 24/7 at 270-796-8080  

House Fires and the after effects

7/15/2021 (Permalink)

Dealing with the aftermath of fire damage can be extremely stressful especially when soot has made its way through your house and completely covered all of your belongings. SERVPRO of Warren County  is trained and licensed to take the utmost care of your property and explain the potential issues you may experience. It should be known that soot restoration is one of the most difficult aspects of a house fire as it can be very damaging.  

Soot can develop through three different methods: 

  • Wet soot residue—results from smoldering, low-heat fires. This residue is sticky, smeary, and has a very pungent odor. 
  • Dry soot residue—results from fast-burning fires with high temperatures. This residue is typically dry, powdery, and non-smeary. 
  • Protein residue—almost invisible but can discolor paints and varnishes in your home. This residue also has an extremely pungent odor. 

Each type of soot is different and requires specific expertise to clean, call us at SERVPRO of Warren County  for such needs or concerns. It is our duty to serve our customers and help make it “Like it never even happened.” 

According to the National Fire Protection Agency (NFPA), three of every five home fire deaths could have been prevented as they were the result of a lack of smoke alarms (38%) or broken smoke alarms (21%). Most fatal fires happen when families are asleep giving them less than adequate time to escape. A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm. Smoke alarms are crucial elements in the early detection of fires.  

Make sure to revisit your smoke alarms and review documented statistics from the NFPA through their The Smoke Alarm Effect article.  

Reach out to us at SERVPRO of Warren County  for more information on fire damage restoration.  

It's Candle Fire Season

6/22/2021 (Permalink)

Be Cautious When Using Candles

Yes, that soft light and aromatic fragrances that fill the room from a lit candle can be an easy way to create the atmosphere that you want in your home. However, candles can also become a safety hazard if they are not used properly. Candle fires are common, but the following tips can help you avoid them.

1. Don’t Leave Burning Candles Unattended:
It may seem like an annoyance to extinguish a candle every time you leave the room. However, leaving it burning could result in a candle fire if something gets too close to the flame or if it burns too low. It is best to blow out candles before going to bed at night, even if the candle is in the same room you sleep in..

2. Keep Them Away From Flammable Items:
When you are using a candle, you should be sure to have the area free of flammable objects. This can include papers as well as fabrics such as curtains and bedding. These types of items should be at least a foot away from any candles that are in use. Flammable liquids should be kept even further away.

3. Keep Them Out of Reach of Pets and Children:
Both children and pets often come with an excess of energy and curiosity. For this reason, it can be easy for them to inadvertently start a candle fire. Keep burning candles in an area that are not within reach of a child or pet, especially unsupervised!

4. Use an Alternative:
Perhaps the easiest way to prevent a is simply not to use candles at all. There are a variety of other ways that you can achieve a more relaxing home environment. If you are only interested in adding a nice scent to your home, a wax warmer is a great option. One great option is a diffuser. Diffusers are a great alternative to candles and make you house smell fantastic!

While these tips can help you prevent an emergency, accidents can still occur. Whether it is small or large, fires often require smoke cleanup and some repairs. If this happens, a fire damage restoration company like SERVPRO can help return your home to its preloss condition making it "Like it never even happened."

The Aftermath of a Commercial Loss

6/15/2021 (Permalink)

The aftermath of a water or fire damage can be a traumatic experience for business owners, specially if they are forced to shut down for an undetermined length of time, depending on the extent of the damage. At SERVPRO of Warren County, our number one priority is returning the structure to its pre loss condition as quickly as possible.

Unplanned interruptions can be devastating for businesses, that is why Property Managers and business owners need to hire professionals with years of experience to handle commercial losses. When you call SERVPRO of Warren County, you know your call will be answered by highly trained technicians and managers to help you with the recovery process. Our professionals will ensure the safety of your employees and tenants and they will work restlessly to minimize the interruption of the business’ daily operations.

We have more than 30 years of experience doing water mitigation jobs for multi-level commercial buildings, multi-tenant facilities, shopping malls, apartment complexes, hotels, senior centers, daycares, and warehouses.

SERVPRO of Warren County is here to guide Property Managers and owners and help every step of the way and make it “Like it never even happened.”

Contact us here or call 270-796-8080

When Will It Be Dry?

6/15/2021 (Permalink)

Water damage in your home is not just inconvenient, it can often completely uproot your everyday routine.  If you have severe flooding or water damage in your home, you my have to leave the property while drying and restoration takes place.  One of the most common questions, we get when we arrive on-site after a water loss is “how long will this take”?   Based upon our calculations and certain variables such as saturation levels, temperature, humidity, and materials affected, we can use the “science of drying” to give you a reasonable estimate.  One thing to keep in mind though is that every situation is different.  There is no “one size fits all” answer; however, in most cases, you can expect that most spaces can be completely dried out within five days.  Once drying is complete we can then begin the restoration process.  Depending on the severity of the damage and the restorations necessary, we will create a customized treatment plan for your unique set of circumstances.  Once the plan has been created, we can typically give you an accurate estimate of the time it will take to complete the entire job process.  It is important to keep in mind though, that there are factors outside of our control that may prolong the completion time.  This can include the responsiveness of your insurance adjuster/company and demands for emergency services in catastrophic event situations such as hurricanes or floods.  No matter how long it takes, you can rest assured that we can handle every step of the process and truly make it “Like it never even happened.”  If you experience water damage in your home or business, contact the IICRC Certified experts at SERVPRO of Warren  County here or call 270-796-8080.  We are available 24/7 to help you get life back on track.

Air Fryer Clean Up

6/2/2021 (Permalink)

Air Fryer Fire If you suffer fire damage call SERVPRO of Warren County 270-796-8080

SERVPRO of Warren County recently responded to a residential fire caused by an air fryer. The home suffered fire damage to the kitchen, and smoke damage throughout the reminder of the home.

Our expert mitigation crews begin work right away to make it "Like it never even happened."  In the kitchen where the fire started, the ceiling, drywall and flooring were all removed to begin the rebuild process.  Throughout the reminder of the home the floating floor was removed as well as the insulation.  These items hold smoke odor and needed to be completely removed in order to get all the odor out of the home.  From there our crews began to clean the walls and all areas of the home to get it to pre loss condition.

If your home suffers any fire or smoke damage, call the experts at SERVPRO of Warren County 270-796-8080 twenty four hours a day, seven days a week. Let us make it "Like it never even happened." 

Why You Can Count on SERVPRO for all Large Disasters

5/25/2021 (Permalink)

No matter the size of your water or fire loss in Bowling Green, KY, we are the perfect call to make. Our expertise stretches from the smallest water stain all the way to the largest commercial building in town. Here are a few reasons why SERVPRO of Warren County is right for the job. 

1. Largest Restoration Company in the United States

SERVPRO franchises stretch across the entire United States and Canada with over 1800 different locations. In the event of a national disaster like flooding or a hurricane, Storm Teams from other states travel to band together and assist home and property managers with mitigation.

2. National Support from Corporate

Our corporate headquarters is stationed in Gallatin, Tennessee, which is only 45 minutes from Warren County. They offer educational courses, detailed content restoration, and franchise support measures to make sure we are providing top care to all of SERVPRO customers. 

3. IICRC Standards- Industry Leading Knowledge

IICRC stands for Institute of Inspection Cleaning and Restoration. This is the governing body that provides standards for proper building and mitigation process. We certify out technicians through this company in order to ensure safety and prevent further damage to homes and businesses. 

When Lighting Strikes

5/4/2021 (Permalink)

lighting If your home has suffered lighting damage contact the experts at SERVPRO of Warren County at 270-796-8080

Did you know lightning strikes occur in the United States about 25 million times each year?

The NWS says about 47 people, on average, are killed by lightning strikes, with hundreds more being injured.

Fortunately, there are ways to keep yourself safe.

If you’re able, the first piece of advice is to find shelter, preferably inside your own home.

If you are at home, the National Weather Service has several tips to stay safe:

  • Stay off corded phones (you CAN use cell phones).
  • Avoid plumbing: do not take a shower or wash your hands.
  • Stay away from windows and doors.
  • Do not lie on concrete floors or lean against concrete walls.
  • Bring your pets inside.
  • Remember that typical surge protectors will NOT protect against surges caused by lightning strikes.

Lightning is hotter than the surface of the sun, reaching temperatures of around 50,000 degrees Fahrenheit.

And that hot, hot heat CAN cause fires. About 24,600 fires are caused by lightning in the United States each year, according to the NWS. Of those, about 4,400 are house fires.

In our line of work at SERVPRO of Warren County we know just how much damage house fires can do. They can be devastating for families.

It’s unfortunate we know the damage, but luckily, we also know how to fix a lot of that damage. Our crews have the knowledge and experience to help you recover if the unthinkable happens. Just give us a call at 270-796-8080

How to remove odors caused by water damage

4/22/2021 (Permalink)

water Call SERVPRO of Warren County at 270-796-8080

Ways to remove bad odors after water damage

Water of all kinds can cause damage to your Warren County, KY building. While contaminated water may be more likely to cause lingering odors, clean water can also contribute by facilitating mold growth. If you are noticing bad smells after water damage, the following steps can help remove them.

1. Clean Surfaces
Both flooding and sewage loss can bring black water into your building. This water is highly contaminated and can contain bacteria, mud, waste and other debris. As a result, it can carry with it unpleasant odors. Everything that this water has come into contact with should be thoroughly cleaned, both to reduce these odors as well as to prevent bacteria from spreading within the building.

2. Perform Mold Remediation
Mold spores that have been brought into the building by contaminated water, as well as those already present, will grow quickly in a wet environment. Infestations of this fungus can then create a musty odor. Both the mold growth and the smell can be effectively removed by a mold remediation company.

3. Replace Damaged Materials
Materials like insulation and drywall can easily absorb large amounts of floodwater. These are not easily cleaned, resulting in bad smells that stick around as well as damage to the building. Removing and replacing these materials should reduce lingering odors.

4. Remove Odors From the Air
If you have tried the previous steps but still haven’t quite removed all of the bad smells, then you may need to clean the air inside the building. Using an air purifier, you can remove bacteria and other contaminants to create a clean and fresh-smelling environment.
After you have experienced water damage, it can take some time to return your building to its previous condition. Everything should be cleaned thoroughly and any mold growth should be removed. In most cases, it is best to have this done by a professional who has the necessary training and equipment to get the job done properly.

How can I safeguard my Warren County home against potential fire?

4/6/2021 (Permalink)

house fire Call SERVPRO of Warren County 270-796-8080 if you experience a house fire

According to Warren County area fire damage Restorer SERVPRO, you can lower your fire risks by developing safer cooking habits and properly maintaining appliances 

Residential fires are common occurrences in the Warren County area.  These fires often originate from cooking mishaps, poorly maintained appliances and those that malfunction. Once ignited, blazes can quickly spread throughout the home.

What Can I Do to Reduce My Risks of a House Fire and Mitigate Damages if One Occurs?

Fortunately, you can do several things to substantially lower your residential fire risks and limit your damages if one ever happens.  SERVPRO offers the following fire risk mitigation suggestions to homeowners:

    •    Make sure cooking oil never overheats and only use deep fryers controlled by a thermostat
    •    If an oil or grease fire starts, turn off the heat if possible and do not attempt to extinguish it with water
    •    Keep clothing and other flammable materials away from the stove and burners
    •    Ensure that cooking appliances are turned off once you are finished cooking
    •    Avoid leaving cooking food or children unattended in the kitchen
    •    Properly maintain and routinely clean all appliances
    •    Keep a Class A-B-C fire extinguisher in your kitchen

Although SERVPRO believes these measures effectively reduce your fire-related risks, they can never fully eliminate them.

If your home experiences a fire call SERVPRO of Warren County at 270-796-8080

After hours call to local hotel

4/6/2021 (Permalink)

hotel Call SERVPRO of Warren County for your commercial water loss needs!

SERVPRO of Warren County is available 24 hours a day, 7 days a week. A local hotel suffered a water loss to several rooms overnight during the week.  A 3:30 AM call was all it took for SERVPRO to be on site!

Once the call came in , within an hour our team was on site to begin the dry out process.  Our production crews set up dehumidifiers and air movers. They began to remove damaged carpet from the rooms. Our expert crew worked throughout the morning in drying out the damaged rooms.

No commercial job is to large for SERVPRO of Warren County, and we are always open for business.  If your commercial property or business has a water loss, call the experts at SERVPRO of Warren county 270-796-8080 and we will make it "Like it never even happened." 

April Showers

4/6/2021 (Permalink)

thunder storm Call SERVPRO of Warren County for all your storm needs 270-796-8080

April in Warren county brings warmer weather, outside activities and the threat of severe weather.

As we enter the severe weather season SERVPRO of Warren county has a few tip to help you stay prepared and safe.

Remember a severe weather watch is when conditions are favorable and a warning is when sever weather is imminent or occurring.

During a severe weather situation, get inside, and put as many walls between you and the outside as possible. Stay away from windows and doors.

Get to the lowest possible room of the building that you are in, basements are the best option if available to you. Cover up with blankets, and remain calm.

If your home has been damaged from severe weather contact SERVPRO of Warren County at 270-796-8080 for all your home damage needs. 

Can Hardwood Floors be restored after water damage?

4/6/2021 (Permalink)

water damage Have water damaged hardwood, call SERVPRO of Warren County, 270-796-8080

SERVPRO Delivers Wet Flooring Mitigation and Remediation Options

When your treasured hardwood floors flood after a plumbing leak, appliance malfunction, or storm event in Warren County, you might fear that tear-out and replacement is the only solution. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians learn many strategies to remove water and dry the hardwood carefully, often resulting in a return to the previous condition over the whole or most of the floor.

What Procedures Do Professional Water Restorers Follow with Wet Hardwood?

Genuine hardwood flooring is more resilient than you might hope, its natural resistance to moisture supporting skilled and well-equipped technicians as they pursue water damage restoration in Warren County . SERVPRO crews will:

  • Assess for hazards
  • Adjust the conditions to proceed safely
  • Remove standing water with pumps and extractors, assisted by squeegees.
  • Use negative pressure moisture suction methods such as floor mats to pull water from several layers.
  • Consider removing some strips or planks to gain access for water removal and drying.
  • Use moisture detectors and meters (both in the damaged area and in an affected space) to determine the damage’s extent and help set drying goals.
  • Devise and implement a drying plan

Have confidence that SERVPRO of Warren County can return your hardwood floors to "Like it never even happened." Call us at 270-796-8080

Record Flooding

3/12/2021 (Permalink)

flooded Flooded basement during record setting rains

The end of February saw record rain falls in Warren county. Five inches of rain fell on the 28th, setting not only a one day record, but an all time record for the month February!!

As the rain continued to fall, homes and business alike begin to feel the effects of the record setting rain.  As basements flooded, and drains backed up into businesses, the "all hands on deck" call went out! SERVPRO of Warren County responded in force, delivering and setting up sump pumps, extracting water, and squeegeeing standing water out the door!!  Over the next several days crews responded to dozens of homes and business with water damage, ranging from minor basements to eighteen thousand square feet churches.  SERVPRO of Warren county worked tirelessly to restore homes and help get businesses back open and running!

Whether it's a leaking water heater or a record setting flood, SERVPRO of Warren county is here to help, and make it "Like it never even happened." Calls us at 270-796-8080 for all your water needs! 

Information on Mold

2/17/2021 (Permalink)

Black Mold Black Mold growing on drywall


-Like any fungus, mold sprouts from spores. Those spores are usually free floating in your environment at all times, and only need a catalyst to grow into an active fungus infestation.  That catalyst is water in any form, whether it be a puddle or humidity in the air.


-That can include food and plant matter, but you would be surprised what else is considered "organic".  That includes the drywall of your walls and ceilings, as well as furniture upholstery and wooden floorboards.


-Black mold can start off as green, gray, white or yellow before darkening through states to brown and then black.

If you suspect you have a mold issue, contact SERVPRO of Warren County 270-796-8080

New Marketing Representative

2/17/2021 (Permalink)

SERVPRO of Warren County is pleased to welcome Wesley Allen to the SERVPRO family.  Wesley will be in our Sales and Marketing department. 

Wesley is a Bowling Green native, and a graduate of Western Kentucky University.  He has over 15 years experience in the insurance industry. In his time in Bowling Green he has made many connections and will be a valuable addition. He brings experience and a knowledge of the industry and an eagerness to learn more about the restoration industry. 

In his spare time Wesley enjoys spending it watching his son play little league baseball and his daughter performing on stage.  He also enjoys playing golf and cooking. 

If you have any water issues please reach to Wes or any of the SERVPRO of Warren County team, twenty four hours a day, seven days a week, at 270-796-8080

Emergency Water Damage in Warren County, KY

2/12/2021 (Permalink)

Tile flooring in a bathroom with standing water SERVPRO can handle any size flood you could imagine! Call on us any time of day.

Large corporate business calls on SERVPRO of Warren County for water loss

On Thursday, February 13th, our owner at SERVPRO received an emergency service call for a water loss. A local insurance agency called to report a toilet backup that flooded two stories of their commercial building. 

Our marketing department immediately was dispatched to the scene where we started the job file and documenting a mitigation plan. We always begin with taking pictures of the damage and measuring the property to turn into the insurance company. Then, our crews arrived to extract the standing water and remove the damaged materials. Finally, we set our industrial drying equipment for 3-5 days to ensure moisture is removed from the structure properly. 

SERVPRO of Warren County is the trusted restoration company for business professionals and homeowners above any others. Call our office at (270) 796-8080. 

SERVPRO Named "Franchise 500" Top Ten

2/4/2021 (Permalink)

Deemed by Entrepreneur Magazine, SERVPRO Industries has been named as the Franchise 500 Top Ten for 2020.  

This prestigious honor was granted for our national growth and proven tenacity throughout the trying year that was 2020. Entrepreneur's article highlights our efforts towards the record-breaking hurricane season, blazing fires in the Western US, and rolling out a new COVID-19 cleaning protocol that has produced nearly $40 million dollars monthly. Two other franchise-based companies in the Top Ten were Taco Bell and Planet Fitness. 

SERVPRO has ranked in the Top Ten for 8 years, and jumped 17 spots higher since 2019 for this year's placement. CEO Rick Isaacson projects the SERVPRO franchise number to grow from a current 1,841 across the U.S. to over 2,000 this year. He is quoted in the article to say "We're basically a first-response company... That's useful both when you're attacking a new challenge and when you're building an empire". 

Additionally, SERVPRO was named #1 in the category of cleaning and restoration. We hold the largest market share among all competitors, which we see ring true here in Warren County. American's in all 50 states prefer to call SERVPRO for all water, fire, mold, and cleanup needs over any other company. 

This award has proven to be a humbling honor for our team. We feel as though we played a large part in the overall success of SERVPRO by traveling to storm relief missions and protecting southern Kentucky from COVID-19. Our efforts to support customers, the community, insurance personnel, and first responders will always be our top focus. 

Any time, any place, any call: SERPVRO of Warren County is there with you and for you. We are thrilled to be deemed a part of the Franchise 500 Top Ten! 

Fire Cleanup in Bowling Green, KY

2/1/2021 (Permalink)

Fire damage in a single car garage Check out our Facebook page for pictures of this garage completely restored by SERVPRO!

No matter the location of the fire, SERVPRO has you covered! 

One of our latest fire restoration jobs was a garage fire in a house near WKU's campus. The fire is believed to be started by a malfunctioned mini refrigerator. Luckily, the residents of the home were unharmed and quickly knew they needed to call SERVPRO of Warren County. 

The first step to this job was to remove the burnt contents that were in the garage. Our production technicians maintain a detailed inventory upon request that the client can submit to their insurance. We also set up our negative air machines, which purify the air to help remove the lingering smoke odor. Next, we removed the drywall and insulation that was unsalvageable to prepare for the reconstruction. Lastly, we treated the wood studs for odor removal, replaced the drywall, and got ready to paint and perform the final touches. Our technicians and Production Manager maintained constant communication with the homeowner to make sure they were satisfied with our performance! 

SERVPRO of Warren County is the #1 preferred vendor for fire cleanup, so call on us whenever you experience a loss! (270) 796-8080

Commercial Water Damage in Bowling Green, KY

1/27/2021 (Permalink)

water in a factory with medal shelving Even holidays can't stop SERVPRO and water damage!

Black Friday water loss? That's no big deal!

SERVPRO of Warren County handles large commercial restoration jobs, too! We received a call around 2:00am on Black Friday from a factory in Bowling Green that had a malfunctioned sprinkler system. Their large storage warehouse was flooded, which ruined some of their materials and required drying experts like SERVPRO. 

We immediately crafted a game plan with our crews, production manager, and marketing representative. All hands were on deck to assist in water extraction on drying equipment. We were able to bring in 12 employees and 50 air movers to help get the job completed quickly. The staff at this factory was overjoyed with our quick response and professionalism throughout the entire process. It is definitely our pleasure getting called to help in such a high-stress situation!

SERVPRO of Warren County is always "here to help"!

Why SERVPRO of Warren County is the #1 Choice

1/21/2021 (Permalink)

SERVPRO logo with 4 green vehicles Any time, any size, any place, SERVPRO of Warren County is the #1 choice

SERVPRO of Warren County is the "jack of all trades"! Our services range from demolition to cleaning to drying and reconstruction. We find being well-rounded in our expertise as a top reason for being the #1 preferred restoration company in the nation! Here is a full list of services that SERVPRO of Warren County is certified to perform:

  • Water Damage: Whether your water loss is from an appliance malfunction, a roof leak, disastrous flood, or ground water, we can fix it! Our technicians are certified by the IICRC to perform water mitigation and get your property back to before the loss.
  • Fire Restoration: Fires can happen at anytime or any place. SERVPRO can help remove the damaged materials, clean the smoke and soot, and rebuild any size job.
  • Mold Remediation: After you have an industrial hygienist examine the mold in your home or business, call on us to complete the remediation! We use a variety of techniques to remove and clean the microbial growth and make your home safe and healthy again.
  • Sewage Cleanup: The most common types of sewage losses happen when heavy rains cause the drain systems to back up. This is the most bacteria-filled water that can flood a home, so calling on us immediately is the best way to avoid further damage.
  • Biohazard Material Cleanup: SERVPRO certifies select technicians to handle our biohazard cleanups. This category consists of bodily fluid losses in crime scenes or chemical spills at factories.
  • Storm Damage: Just in 2020 alone, our storm team has traveled to 7 major US cities to mitigate houses affected by floods and hurricanes. When heavy storms or tornadoes affect our community, SERVPRO will be on the front lines ready to help.
  • COVID-19 Cleanings: Our world has been flipped upside down with this pandemic, and SERVPRO knew we were the team that could help sanitize for COVID-19 contaminations.
  • Odor Removal:  A negative air machine or an ozone machine is the answer to many odor issues you could experience. Our SERVPRO technology removes the air from any affected room and "scrubs" it clean. Many of our calls come from customers who have had smoke damage or animal smells.
  • Pack-out and Inventory Services: Homeowners call on SERVPRO when they need a house emptied and inventoried after a loss or for a move-out. Our crews take detailed notes, pictures, and files for the easiest convenience and organization.
  • Carpet and Air Duct Cleanings: These 2 services are easy to forget about needing, but can be detrimental to staying healthy in your home! We offer free quotes and can work with any schedule you may need.  
  • Reconstruction: After damaged materials are removed, the "put back" portion of mitigation begins. SERVPRO of Warren County started as a construction company, so you can trust in our long-term knowledge.
  • Call on us or visit our Facebook page for more!

Commercial Air Duct Cleaning in Bowling Green, KY

1/7/2021 (Permalink)

A dirty air duct with a text box question Getting your air ducts cleaned can be a simple fix to some health concerns in your commercial building!

Did you know SERVPRO of Warren County offers air duct cleanings for residential and commercial properties? We sure do! 

This type of cleaning is an easy one to forget about, but is a top precaution for health concerns. The dust buildup and allergens that remain in the ducts overtime can affect customers or employees in your building. A good sign of a possible problem would be sneezing occurs when walking into the building, or any change in the respiratory system. We encourage our clients that own commercial properties to get an air duct cleaning about every 1-2 years. 

Our pricing varies depending on the specific needs of the customer, how many registers are in the property, and the severity of the cleaning. Call our office at 270-796-8080 for a free estimate on this service! 

Apartment Complex Restoration: Who is Responsible?

1/7/2021 (Permalink)

If you live in an apartment or a renting situation, knowing your rights and responsibilities is critical during the restoration process. Here are a few general tips and bits of knowledge to keep in mind for your home. 

  • Renters Insurance is Critical! Even if your landlord doesn't require a renters insurance policy, this is the only way you can guarantee your contents and belongings are safe. Our Marketing Representative mentioned that her renters policy even covers the belongings in her vehicle being stolen as long as it occurs at her apartment. We encourage you to ask an agent about the possibilities. 
  • Review and Understand your Lease! Your lease should outline procedures for property damage and what the landlord will cover. If it is not, make sure to reach out to them and clarify the plan of action for any water or fire damage. 
  • Ask your Landlord to call SERVPRO! We can perform restoration services for any water, fire, mold, or storm damage you may have at your apartment with the landlord's permission. Encouraging them to call us as the #1 restoration company in the nation can ensure your home is taken care of as fast as possible! We can also provide content management and inventory services for you. 

Call on us today with any questions or property damage needs! 270-796-8080

Winter Weather in Bowling Green, KY

12/21/2020 (Permalink)

A vehicle covered in snow with a logo showing through No storm is too big for SERVPRO of Warren County!

How To Prepare Your Home for the Winter:

As unpredictable as Kentucky weather is, we can always count on the temperatures dropping and winter storms. The biggest disasters can come from freezing pipes that burst and flood your home or commercial business. Here are a few ways that SERVPRO of Warren County recommends you do to prepare your home this winter. 

1. Ensure your home is properly insulated to keep heat in. Double check windows and doors are not letting in outside air. 

2. Learn how to shut off our water valves in case of freezing pipes. This will help minimize any water damage if the pipe was to burst. 

3. Have extra heat sources on hand in case electricity goes out during a winter storm. This could be extra blankets, a wood stove, etc. 

3. Make an emergency kit of food, water, and supplies that you could use for at least 3 days. 

4. Be careful with space heaters and their placement. Heaters are the leading cause in house fires during the winter. 

5. Keep battery operated chargers, flashlights, and radios ready. 

SERVPRO of Warren County are your local experts in water and storm damage to any structure you may own. Call on us for any type of disaster. 

Cleaning Services for Commercial Businesses

12/21/2020 (Permalink)

An infographic for SERPVO with pamphlets and stickers SERVPRO promises a higher standard of cleaning for all commercial properties with any cleanup need.

Did you know that SERVPRO of Warren County performs multiple general cleaning services? We can tackle any mess big or small, and when your maintenance department is in need of some back up, we can do it! Our technicians are available 24/7 and can travel wherever needed. Here are a few more details about what cleaning services we can provide to you: 

  • Air Duct and HVAC Cleaning
  • Biohazard and Sewage
  • Carpet and Upholstery
  • Crime Scene
  • Odor Removal and Decontamination
  • Vandalism and Hoarder Cleanup
  • COVID-19 and Pathogens

Our most commonly requested cleaning services are biohazard, air ducts, and COVID-19 currently. We have a service called "Certified: SERVPRO Cleaned". This is a specialized program for commercial businesses to help comfort their customers and employees that the facility has been cleaned by a professional for COVID-19. Call our office at 270-796-8080 for more information. 

SERVPRO Sponsors Local Miracle Mile Run

12/21/2020 (Permalink)

An infographic with Santa Claus on details for the event Visit lifesbettertogether.org for more information on how you can help families in need!

Warren County has a vast community full of philanthropists and activists ready to help others. SERVPRO makes it a priority to contribute as much as we can to our local nonprofits and projects to help those in need. Our largest sponsored event each year is the "Miracle on College Street Mile" benefitting "Life's Better Together". 

Life's Better Together is an organization that donates proceeds to families with chronic illnesses. When a family is taking care of a sick loved one, finances and other responsibilities can fall to the side, so Life's Better Together steps in to help take care of the day-to-day needs. They hold multiple events throughout the year in Warren County, and we are honored to be chosen as the title sponsor for the Miracle Mile!

This race is Christmas themed and kicks off the Warren County Christmas Parade every year. Even though COVID caused the race to be virtual, that didn't stop us from raising funds and having fun! Be on the lookout on our social media pages for a grand total raised during this event. 

If you have a sponsorship or volunteer opportunity that SERVPRO of Warren County could help with, call our Marketing Representative, Michael Ann, at 270-746-3701!

Why Your Home or Business Should be Certified: SERVPRO Cleaned

11/12/2020 (Permalink)

A SERVPRO sticker on a glass door Each cleaning comes with this SERVPRO sticker to help show customers your business is safe, clean, and ready to serve them!

Amid the 2020 Coronavirus pandemic, SERVPRO industries knew that action needed to be taken to help protect and defend our beloved communities. We have always been a professional cleaning company, and we knew it was our duty to be the heroes who stepped up to the plate. This mindset helped create our program "Certified: SERVPRO Cleaned". 

What is Certified: SERVPRO Cleaned?

This program is a higher level of cleaning than the ordinary janitorial work. It was designed to proactively clean viral pathogens with our hospital-grade SERVPRO products. Customers can request this service whether a person testing positive for COVID-19 has been in a specific area, or if they just want to feel safe and clean each day. We serve restaurants, schools, retail businesses, office spaces, vehicles, and many other public spaces. 

Call SERVPRO of Warren County at 270-796-8080 for a free quote today! Certified: SERVPRO Cleaned is the best cleaning service provided in our nation, and being proactive could help save your loved ones, customers, or yourself. 

What is your Family's Weather Plan?

10/29/2020 (Permalink)

SERVPRO Disaster Team Vans SERVPRO's Storm Vans Heading out to assist.

While we often receive advanced warning for some types of severe weather, there are also those times when severe weather manages to catch us off-guard.

One of the most important ways to ensure your family’s safety in severe weather is to have an established Family Emergency Plan at the ready.

If your family already has an emergency plan, be sure to practice it so everyone remembers what to do! 

If you’ve not yet created a family emergency plan, there are some things listed below to take into consideration when creating it:

1. How will emergency alerts and warnings be received?

Thanks to today’s smartphone technology, it is easy to receive emergency alerts and warnings on your smartphone through many weather apps. 

2. What type of storm shelter do you have?

Find an interior room on the lowest level that is away from corners, windows, doors and outside walls. Tornadoes are not the only situations requiring a form of storm shelter, and you can learn about more of the situations where they are necessary by visiting ready.gov.

3. What is our evacuation route?

Put together a map of various evacuation routes and keep it handy in the event of storms, floods or fires, which can force you out of your home in a hurry. Multiple routes are wise to have just in case one is impassable.

4. How will the family stay in touch?

You’re going to want an alternative communication plan for your family because reliance on cell phones can fail you in some circumstances.

Put a family Emergency Communication Plan in place and choose a safe meeting place for your family so that you can all meet there if separated.

If a storm does cause damage to your home or business, don’t hesitate to call SERVPRO of Warren County-

(270) 796-8080

FAQ for Commercial Fire Losses in Bowling Green, KY

10/27/2020 (Permalink)

Two walls in an office with fire damage and burnt items This government building in Cumberland County, KY experienced a severe fire but the source is unknown.

If you own a commercial property in Warren County, fire and water damage can be a giant source of fear! Many factors come into play such as time out of work, injuries to tenants, loss of income, and several others. Having a resource like SERVPRO of Warren County on your side can help ease those fears tremendously! Here are a few questions we get often from property managers and owners that have called us for mitigation.

What should I do immediately after a fire?

  • Report the incident to your insurance company and file a claim. Make sure you understand the coverage terms, any policy limits, and the deductible. 
  • Next, call SERVPRO of Warren County at 270-796-8080. A production manager will be able to create a scope of work, estimate, and plan for the mitigation. 

What does the restoration process include?

  •  Our team of experienced technicians have a main goal of getting your business back open as quickly as possible. We develop a specific scope of work tailored to your needs and any requests.
  • Fire restoration includes but not limited to demolition (removing burnt materials), drying out any moisture, content cleaning and inventory, ozone machines with odor removal, smoke and soot cleanup, and a reconstruction team to replace the removed building materials. 

Should you ever find yourself in a fire damage situation, SERVPRO of Warren County will be ready to help! Our team can travel to any city or county that we are called to at any time of day.  

Water Damage?

10/14/2020 (Permalink)

Hardwood Floors Damaged Extensive Water Damage to hardwood floors.

Let SERVPRO of Warren County be the solution!

From a busted pipe or water heater leak, to an overflowing bathtub or sprinkler malfunction- water damages can happen in any number of ways.

When, not if, your business or home suffers a disaster everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the water-logged resident: a solution.

Your local SERVPRO of Warren County Professionals are that solution. Equipped with the knowledge, the experience, and the training to help make your water damage “Like it never even happened.” 

We will start helping the moment you call. Backed by more than 40 years of experience, your SERVPRO Professionals will help put your worries at ease, because IICRC Certified Techs understand the sciences of drying.

We will help to make things right, make things dry, and make it “Like it never even happened.”

When water damage strikes, give SERVPRO a call at (270) 796-8080.

Fire Safety and Preparation

10/5/2020 (Permalink)

Structure Fire in Warren County Many fires affect both the interior and exterior of a structure.

Home fires can start quickly, and spread at an incredible rate.  Studies have shown that once a smoke detector goes off in your home, you only have about 2 minutes to get out safely! When you have young children in the house, that thought can be overwhelming and frightening.  While we cannot always prevent a fire from starting, there are things we can do to help our families get out safely if a fire occurs.

Working Smoke Detectors are of utmost importance!! Although you only have about 2 minutes to escape once the alarm sounds, smoke detectors in the home have been shown to reduce fire-related deaths by 50%.  Considering half of all home fires occur between 11PM – 7AM, when most folks are sleeping, a working smoke detector sounding the alarm can make all the difference.

With so many fires starting during the night time, it is a good idea to have working alarms in each bedroom, outside each separate sleeping area, and on every level of the home. For the best protection, install interconnected smoke alarms. This way, when one goes off, they all sound.  Practice a few times with the alarm actually sounding, to ensure that your child is not afraid of the sound, and that they know what they should do when they hear the alarm.

Also, practice escaping out of every room of your home.  Make a game of it, see how many different ways you can get out to your designated ‘safe space’ and meeting area. Even have your kids help draw a map of your different escape routes. They will have fun. Drawing a map also helps ingrain it into their minds, making them more likely to remember what to do in the event of an actually fire.

Teach kids to not play with matches and lighters.  Make a habit of storing these items up and out of reach of young children. Teach children that if they happen to find a match or lighter, to take it to a trusted adult immediately!

Fires can be devastating, and sadly we cannot completely fire-proof our world.   But just a little bit of planning can make a big difference for your family. And if you ever do experience a fire, do not hesitate to call upon your Fire Restoration Specialists at SERVPRO of Warren County,  We are always here to help!

Call us 24/7-

(270) 796-8080

How to Protect Your Home From Storms

9/30/2020 (Permalink)

Interior Storm Damage Damage to a home due to a fallen tree during a storm.

Prepare areas of your home that are vulnerable to wind, hail, heavy rain, flooding and other elements caused by severe weather.

While you can’t control the weather, there are measures you can take to help minimize the potential damage storms could cause to your home. Some preparations, such as roof and tree inspections, are helpful not only when it comes to storms, but are also good for general maintenance and upkeep. If you do experience significant damage and need help with storm cleanup, SERVPRO of Warren County can help repair your home, from water removal to rebuilding a wall that a tree knocked down.

Why Choose SERVPRO of Warren County?

We're Faster to Any Size Disaster

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.

We're Highly Trained Storm Damage Specialists

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Locally Owned Company with National Storm Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Warren County is close by and ready to respond to storm and disaster events. We are proud to be an active member of the Bowling Green community and want to do our part to make our community the best it can be.

Have Storm or Flood Damage?
Call Us Today (270) 796-8080

Commercial Services

9/30/2020 (Permalink)

Large Inventory of Equipment With Equipment strategically placed around the country SERVPRO can assist with any size project.

SERVPRO of Warren County is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Warren County has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Warren County responds quickly to your business’s fire, water, and mold damage emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises. Learn more about our commercial restoration services:

Have Questions? Call Today – 

(270) 796-8080

Locally Owned- National Resources

9/30/2020 (Permalink)

Here to Serve You. Image of SERVPRO vehicles outside of building. Locally owned and operated.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Warren County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Warren County community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

  • Bowling Green
  • Plano
  • Rockfield
  • Plum Springs
  • Alvaton
  • Woodburn
  • Oakland
  • Smiths Grove

Why Choose SERVPRO of Warren County?

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Charlotte residents can expect an immediate response, day or night.

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. 

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

Call us with any questions-

(270) 796-8080

Pennsylvania Storm Travel: August 2020

9/8/2020 (Permalink)

Water and mud in a room with wood walls and pieces of furniture This home was flooded by a nearby river rising. Team Moody was able to remove the damaged services, dry the structure, and sanitize the area!

Storm Team Moody Travels to Pennsylvania for Flood Relief

During the first week of August, a tropical storm rolled through the east coast that caused an enormous amount of rains in many states. SERVPRO franchises across the nation were stationed in Virginia and Pennsylvania where the damage was overwhelming.

Specifically where SERVPRO of Warren County was stationed in the suburbs of Philadelphia, they were hit with over 8 inches of rain in 3 hours! The result of that was sump pump and drain failures in basements and the first floors of homes. The sewage systems cannot keep up with the amount of water coming in, so it gathers back into basements causing a flood. The majority of scopes of works for each customer was to remove flooring and drywall that sat in the contaminated water, set our industrial drying equipment for 4 days, and disinfect the rooms for any bacteria that came in with the flooding. 

SERVPRO of Warren County and the members of Storm Team Moody are grateful that we are trusted to travel and help so many families during a devastating time. We take pride in being the ones called to serve. Check out or Facebook page for more details and pictures!

SERVPRO wins 2019 Chairman's Silver Award

7/28/2020 (Permalink)

Each summer, SERVPRO Headquarters holds a national convention to recognize the accomplishments, hold training sessions, and gather over 1700 franchises leaders from across the United States. Although this year's event was hosted completely virtual in light of COVID-19, it did not halt the company from celebrating its many achievements and remaining status as the #1 restoration company in the nation. 

SERVPRO of Warren County was awarded the Chairman's Silver award for 2019! This honor is given to top franchises based on their sales performance from the prior year. Our sales team is led by Brad Evans, who began his career with SERVPRO in February 2019. 

We are humbled and blessed to be recognized with this award, with the credit going to our amazing clients who trust us to restore and clean their properties. SERVPRO of Warren County thanks you all! 

Are You Prepared?

7/22/2020 (Permalink)

Flooded house This house was flooded due to heavy rains.

Summer storms seen to pop up in Kentucky unexpectedly this time of year. Some can be a short burst of rain while others can dump several inches in a short period of time. 

A little preparation can assist in making this easier to deal with. Here are a few tips that may help:

  • Review your insurance policy-
    • Contact your agent to ensure you have proper coverage.  
    • Knowing what is covered and policy limits if crucial.
  • Keep gutters clean of debris, and make sure that they are diverted away from the structure. 
  • Periodically check your sump pump- 
    • Clean the float. 
    • Check the battery backup.
    • Make sure it is plugged in.

When a storm affects your property, SERVPRO of Christian, Todd, Logan, and Simpson Counties had the expertise, manpower, and equipment to minimize the damage and return you back to normal. 

Call us at (270) 885-8811 and we can customize our Emergency Ready Plan to fit your needs and help prepare. 

Smoke and Soot Damage in Bowling Green, KY

7/17/2020 (Permalink)

Two men cleaning a ceiling from fire soot These SERVPRO technicians are starting to clean soot off of a ceiling after a fire loss

Did you know that SERVPRO of Warren County employees are trained for cleaning smoke and soot from any building? Smaller fires may seem like no big deal until you start to look at the walls, contents, and the ceiling around the affected area. When this happens, time is of the essence as the longer the soot remains, the more potential for corrosion of the contents from the chemicals. Here are a few important facts about smoke and soot damage that SERVPRO can help tackle. 

  • Smoke travels just like hot air. It migrates to the ceilings and cooler areas within the building. 
  • Opening a window is the best tactic to getting smoke out of the area. 
  • There are different types of smoke, including wet or dry, so knowing the cause of a fire will help your SERVPRO team know the best cleaning practices to use. 

Call on the fire experts here at 270-796-8080 to make sure your home or business is up and running in no time. 

What You Need to Know About Summer Flooding

7/16/2020 (Permalink)

a flooded kitchen with chairs knocked over SERVPRO of Warren County is the number one choice for water damage cleanup!

In Warren County, we are home to Barren River Lake and many other smaller bodies of water. It is critical for us to know warning signs of a potential flood situation, especially if your home or business is nearby. SERVPRO has identified a few dangerous areas for people like you. 

Danger Zones:

  • Areas near rivers: riverbanks can easily overflow with water after heavy summer rains, which can quickly cause damage to any property surrounding it. 
  • Around dams: the worst cases scenario would be a failed dam that could cause a rushing surge of water into your home or business. 
  • Highly populated areas: with a large amount of buildings and roads in a certain area, this can prevent water absorbing into the ground to prevent flooding. Storm drains are the best option to aid in this situation, but even they can clog and fail. 

Water can be dangerous even after a few inches, so more precautions are better than none. Call SERVPRO of Warren County with all of your water damage needs! (270) 796-8080

Safety Tips for Burning a Candle

6/26/2020 (Permalink)

burning candles Keeping our community safe is our top priority!

In our industry of fire restoration, we have many customers who had a simple accident turn into a major loss. Space heaters, stove top grease, and smoking materials are the leading causes of fires, so it is critical to take every precaution to avoid a disaster. Here are a few tips on safely lighting and handling candles in your home or business. 

  • Keep a distance of 12 inches between candles and any material that can catch fire.
  • Place the candle on a sturdy and uncluttered surface.
  • Always blow out the candle before leaving the home or going to sleep. 
  • Never use a candle if someone in the home requires an oxygen machine.
  • For a power outage, it is better to rely on a flashlight or battery-powered lighting rather than a candle to avoid a fire.

Warren County Fire Cleanup in your Commercial Property

6/19/2020 (Permalink)

A room with toys and furniture with fire damage Apartment Complex Fire in Bowling Green, KY

Your commercial property in Bowling Green has caught fire, so what happens now? The number one step to take is to remain calm, but take immediate action. Here are some important steps we advise all property managers or business owners to implement after a fire. 

1. Call SERVPRO of Warren County

Just like you, we are the experts in our field and the #1 preferred vendor for all fire remediation! We handle every aspect of the job including content inventory, drying, cleaning, and reconstruction. Attempting to cleanup the job on your own can put you at risk for injury and illness, so make the call to us immediately.

2. Gather the appropriate records

It is crucial to have your documents ready when you contact the insurance company to notify them of your loss. We encourage our customers to purchase fireproof containers for those records, or calling SERVPRO to get a FREE electronic version that can be shared with many employees. 

3. Notify your insurance company ASAP.

Once the fire is put out, contact your insurance company and let them know you would like to file a claim. Make sure you ask them how much coverage you have for mitigation and reconstruction. 

4. Ask permission to enter your building after the fire. 

Fires can subject significant damage to the structure of a building which could make it unsafe to walk inside. Always make sure you get clearance from the fire department or marshal to ensure your safety.  

We are a 24/7 business that can handle any size job at any location! Call on us at (270) 796-8080.

SERVPRO Storm Team goes to Chicago and Cincinnati

6/15/2020 (Permalink)

A flooded laundry room with washer and dryer This home was flooded up to 8 inches by extreme rains in Chicago, IL

Welcome to Storm Season! 

A part of SERVPRO being "One Team" means that franchises band together when disasters strike. Production Technicians and Marketing representatives from across the country are often called upon to help local franchises with an overwhelming amount of calls come in from customers. 

Last month, Team Moody was dispatched to Chicago and Cincinnati during the same week to help with extreme basement flooding. Chicago, specifically, experienced over 8 inches of rain in 4 days, which caused sump pumps to fail and floor drains to back up. This is what we call a sewage loss with Category 3 water that is full of bacteria and contaminants. We are responsible for removing non-salvageable materials, drying out the structures, and disinfecting the affected areas. 

Our technicians were able to restore over 35 homes during our two-week travel period! We are so grateful to be trusted across the country as the #1 restoration service. Call on us today! 

Duplex Fire in Bowling Green, KY

6/5/2020 (Permalink)

Wooden studs of a home We removed the drywall, flooring, and insulation that was damaged in this duplex home fire

On April 14th, our office got a call from an insurance agent asking for help on a fire in the middle of a duplex home. The shed attached to the back of the building stuck fire and damaged both of the apartment homes. Our Marketing Manager, Brad, rushed to the home to evaluate the damage and create a plan for mitigation and total reconstruction. 

The first step was to clean out the damaged contents and take a full inventory of each item. Creating this list helps our homeowners get coverage to replace the items that are non-salvageable. After that, our production technicians were able to cleanup the insulation, remove drywall, and take up the flooring to make sure the frame of the building was safe and secure. They also worked tirelessly on removing the appliances, cabinetry, and HVAC units that were damaged. Lastly, our Reconstruction Department will come in to rebuild the home and make it look "Like it never even happened." 

Call on us ANY time, for ANY size, at ANY location. (270) 796-8080

Feeding Our First Responders

5/27/2020 (Permalink)

A red and green truck in front of a building with people standing around Our Marketing Manager Brad thanking the Bowling Green firefighters for their dedication and bravery on the front lines

The COVID-19 pandemic has taken its toll on every single one of us. Businesses are struggling financially, health care providers are becoming sick and overworked, and our community is riddled with fear and worry. Our SERVPRO team wanted to give back in any way we could, and decided to say "thank you" to all of the first responders who cannot stay at home due to their work. So what better way to say thanks than to provide a warm meal?

Our marketing team hooked up the grill and traveled across Warren County for two days. We provided grilled pork chop sandwiches, chips, and waters to each fire station, EMS headquarters, the police department and the Sheriff's office.  We even made time to stop by some of our insurance agents to thank them for referring us to their customers. The looks on their faces were priceless to us, and we could not thank them enough for still working and being on the front line of danger. 

SERVPRO believes in community service and being one large team working together. First responders, we respect your sacrifice every day to keeping Bowling Green safe! Thank you for all you do! 

Removing Water from a Bowling Green Home

5/5/2020 (Permalink)

Green fans and dehumidifier in a living room Air Movers and Dehumidifiers being used to dry this home in Bowling Green, KY

Heavy rains from a storm can cause standing water in your home or business especially if you have a basement or live in a low area. Often times, the mitigation process requires several pieces of equipment and professionals like SERVPRO to come in and effectively dry the structure. The quicker you make the call, the less chance mold has to grow. Here are a few materials that we use for any size water loss.

Industrial Air Movers: These are essentially large fans that are designed to dry out any structure type in homes and businesses. Our production technicians strategically place them across the effected area to ensure every nook and cranny is reached. 

Dehumidifiers: Removing the moisture in the air is a crucial part of drying after a storm. SERVPRO takes the square footage of the wet area to decide how many dehumidifiers will be required for a safe drying. 

Extraction Pump: This device removes any standing water for large floods over 2 inches. SERVPRO of Warren County has two types of extractors; one that is portable and needs electricity and one on a truck mount that requires gasoline. 

Hiring professionals after storm damage is the best way to ensure your home or commercial property will be safely dried and healthy for those in the building. Call us at (270) 796-8080 for a free estimate on your water damage or reconstruction! 

Traveling to Columbus, Ohio to Help After a Storm

4/22/2020 (Permalink)

Multiple people standing for a photo outside Our Marketing Team and Production Technicians ready to start the day in Columbus!

SERVPRO of Warren County recently returned from Columbus, Ohio where citizens experienced extreme heavy rains for over 24 hours. This caused sump pumps to fail in basements and lead to inches of standing sewage water. When this type of water loss occurs, the work often includes removing carpet or flooring, cutting drywall and bringing in our air movers, and disinfecting all services that were touched by the water. Our production crews and marketing team spent eight days helping over 25 families restore their homes and make it seem "Like it never even happened."

As the largest restoration company in the United States, SERVPRO has created a strong network of teamwork across all franchises. A "storm" event is activated when so many homeowners are faced with a disaster that extra SERVPROs need to be called in for backup. This is only one of the many ways we stand together as a company in times of strife. We do not label ourselves as individual franchises, we are always "One Team"! 

Why You Should Call SERVPRO for Water Damage in Bowling Green

4/13/2020 (Permalink)

A room with drywall removed and two green fans This home required the removal of flooring and drywall after a water loss in Bowling Green, KY.

Even though the water damage in your home may appear to be limited to one room or a small area, the water continues to move in a path toward other absorbent materials. We often see this causing more damage to floors, walls, cabinets, which can lead to higher costs and more demolition. If you fail to take proactive steps to mitigate the water problem quickly, your insurance company could decline your claim.  Professional drying by SERVPRO is essential to avoid issues like:

    •    Ruining hardwood flooring
    •    Discoloration of walls and surfaces
    •    Corrosion of pipes
    •    Rerouting electrical wiring 
    •    Mold
    •    Strong odors

SERVPRO technicians have the proper training and knowledge of techniques to help ensure your water loss is mitigated in the most efficient and economical way possible. We use high-end extraction machines, air movers, and dehumidifiers to dry any and all size disasters. We also can quickly identify any mold growth potential in the area. Whether you own a home, apartment, commercial property, or business, SERVPRO of Warren County can handle any job you have! 

Commercial Response Day or Night

4/10/2020 (Permalink)

Water damage to Hotel We have the right equipment for the right job of any size.

Damage to your business can occur at any time. Broken hot water heaters, sprinkler malfunction, cracks in water or sewage pipes, or storms and other severe weather can disrupt business when you least expect it. SERVPRO® of Warren County wants area business owners to know that we are leaders in fire and water cleanup and restoration and are available day or night to respond and begin the process of returning your business to preloss condition in most cases. We offer a variety of commercial services to and have the training and experience to restore your property. Here are the services we offer:

When you need help getting your business back on track due to water or fire damage, our team is ready to provide cleanup and restoration services to your business or home. SERVPRO® of Warren County is Here to Help®. Our team of highly trained professionals are on call 24 hours a day every day.  We’ll take care of your commercial damage and make it “Like it never even happened.”

Call us today at 270-796-8080.

Tips to Prevent a Dryer Fire

4/8/2020 (Permalink)

Dirty Lint Filter Keeping the lint filter cleaned can prevent a dryer fire.

Five Safety Tips to Prevent a Dryer Fire

A clothes dryer is a common and convenient household appliance, but it can be dangerous if not properly maintained. Not only can the dryer break and need replacing, but it can also cause a lint fire in your Bowling Green KY home. Follow these safety tips to help prevent any emergency situations.

1. Have Your Dryer Professionally Installed
Having your dryer installed by a qualified professional can put you on the right path to keeping your home safe. They can make sure that everything is installed correctly and working as it should, preventing any potential safety hazards.

2. Clean the Lint Filter and Dryer Vent Regularly
The most common cause of a dryer fire is not keeping the unit clean. You should remove lint from the filter before and after each use. Lint can also build up in the back of the dryer, so be sure to clean that area as well. The dryer vent should be cleaned at least every three months to prevent blockages.

3. Have the Dryer Serviced Regularly.
It is a good idea to have your dryer serviced on a regular basis. Hiring a professional to clean and inspect the appliance at least once a year can help minimize any problems and keep the unit safe to use.

4. Keep Flammable Items Away From the Dryer
A lint fire is not the only kind of fire that can occur when using your dryer. If a flammable liquid has been spilled on an item, you should never put it in the dryer. Be sure to keep any flammable materials away from the surrounding area as well.

5. Make Sure the Dryer is Off Before You Leave the House
If you are leaving your house or going to sleep, make sure that you turn the dryer off beforehand. If a fire were to start while the unit was unattended, it could spread and cause a lot of damage before you were aware of it.
You can hire fire remediation specialists to help in case of a lint fire, but keeping your dryer cleaned and properly maintained can help keep your unit safe.

Are You Ready for Spring Storms?

4/8/2020 (Permalink)

Sump Pump in Basement Regularly check to make sure your pump is working properly.

Ready for the Spring?

Springtime is a good time to go over the checklist of things that we need maintain around our homes. Being prepared can help us save thousands of dollars in unexpected damages to our investment. Spring storms sometimes come at unexpected times in Bowling Green and although we do everything we can to be prepared, sometimes we get caught off guard. Check up on your sump pump and make sure that it is ready to take on those spring storms. A quick test can save you a lot of headache in the long run.

What If I Get Caught?

SERVPRO of Warren County is always at your service 24/7. We understand the storms that can sneak up on you and we are here to help make the problem go away. If you have an unexpected loss that effects your home, please reach out to us at (270) 796-8080. We will come out to your home, reverse the damages, and work with your insurance professionals to walk you through the process.

We Are Always Here To Help!

Water Damage- Does the Source Matter?

3/15/2020 (Permalink)

IICRC S500, Fourth Edition SERVPRO of Warren County follows the IICRC standards for Water Damage Restoration.

When dealing with a water damage, safety is of utmost importance. SERVPRO of Warren County employs IICRC certified technicians that are trained to identify the safety factors in the three "types" of water losses. 

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated it can become unsafe. 

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

As you can see, the source does matter when dealing with a water loss. A professional Restoration Company should ask for the source of the water in order to properly mitigate the affected items. 

SERVPRO of Warren County will put safety first when dealing with your water loss. 

Call (270) 796-8080 

Your Home Should Have at Least 2 Types of Smoke Alarms

2/26/2020 (Permalink)

Photoelectric smoke detector Deep inside a photoelectric alarm is a tiny, pulsating light

Three Basics Types of Smoke Alarm

Smoke detectors are the single most effective life-saving device in most homes today. Studies show that occupants of homes without a smoke detector in Smiths, KY, more than double their risks of harm compared to properly protected structures. When considering the low price, nothing else you can do for fire safety costs so little.
There are three basic types of smoke alarm:

  1. Air sampling alarms
  2. Photoelectric alarm
  3. Ionization alarm

Some Smoke Alarms Take Constant Samples of the Air

The least common smoke detector is the air sampling one. They are usually found in highly sensitive spaces, such as scientific laboratories or certain businesses. However, they are expensive and are probably overkill for most homes.

Photoelectric Alarms

Deep inside a photoelectric alarm is a tiny, pulsating light. When smoke enters the chamber, it diffracts the light, triggering the alarm. This is ideal for detecting larger smoke particles, such as those from smoldering, electrical and furniture fires.

Ionization Alarms Are the Most Common

Hidden securely inside an ionization alarm chamber is an almost microscopic bit of americium 241, an artificial radioactive element. It creates a bridge for an electric current to pass through the alarm unit. When smoke particles interact with the americium, it interrupts the circuit, triggering the alarm.
This type of detector is most effective with small smoke particles, such as paper, wood and grease. It’s the cheapest method of detection, and if you disregard the experts and only have one fire detector, it should probably be one of these.
Some newer devices use both photoelectric and ionization to cover the widest range of fires. Either way, it’s strongly recommended to have both types of smoke alarm. Fires can experience something called a flashover, when an entire room hits a critical temperature and virtually everything erupts in flame. This may leave you with less than two minutes to evacuate safely, so seconds count.
If you have a home fire in Smiths, KY, call a restoration company as soon as possible. They can quickly tarp and cover damaged areas and start working with your insurance agent for a rapid, hassle-free recovery.

Jonathan Britt Receives One Team MVP Award

2/17/2020 (Permalink)

SERVPRO One Team MVP, J. Britt Even an MVP needs time to relax!

“I have never seen an employee with as much grit, knowledge, and leadership as Jonathan Britt”. This is one of the many heartwarming statements that can often be heard from coworkers regarding our Commercial Production Manager, Jonathan Britt. During the most difficult year for the SERVPRO of Warren County family, Jonathan was the glue binding our team together and keeping us pushing forward.

Jonathan was named the One Team MVP, which is a prestigious award given by SERVPRO headquarters to one team member from over 1700 franchises nationwide.  This title is granted based on providing the best service to clients, improvements made to the company, and the individual’s promise to be an overall exceptional teammate. 

Within the past year, Jonathan has been the brains of many improvements in communication and leadership among our departments. His focus for the year was to increase the efficiency between our production crews and office staff. He has implemented many safety and training workshops for our technicians to ensure they are providing the best quality work to our customers. Also, he crafted an Employee of the Month program to incentivize and honor those employees who perform at the highest standard.  Even with his meticulous schedule, Jonathan places top priority on encouragement and serving others. 

SERVPRO of Warren County is eternally grateful to be led by Jonathan Britt and to follow in his vision for our future. Being a One Team MVP is no light achievement. We look forward to seeing the passion for work, ideas crafted, and success achieved in 2020. 

What causes Mold?

2/17/2020 (Permalink)

Mold on kitchen cabinet Mold Growth on Kitchen Cabinets due to prolonged moisture

Several Factors can cause Mold to grow in your home:

  • Mold spores
  • A food source 
  • Darkness 
  • The correct temperature
  • Oxygen
  • Moisture (eg water leaks, humidity)
  • Time (most molds can begin to grow in 24-48 hours if the conditions are right)

Moisture is really the key cause of mold growth since the other conditions on the list are always going to be present in homes.

So, essentially, the difference between whether mold grows in your home or not comes down to whether you have a moisture problem., and most moisture issues are controllable. 

Bathrooms: Using the exhaust fan in the bathroom and laundry room can help by venting the humid air outside. 

Leaky Pipes: Even the smallest of leaks can create the worst of mold problems. Regularly check inside of cabinets and vanities and correct any potential leaks. 

Leaking Roofs: Water will take the path of least resistance. Since most roofs are angled, check the entire attic space if you suspect you have a roof leak. Even though the attic is not livable space, the mold spores could spread and cause growth in other parts of the house. 

The are several other factors that cause mold to grow, but preventative maintenance will greatly reduce the possibility. 

If you suspect that your home or business has a mold problem, SERVPRO of Warren County has the training, equipment, and expertise to handle the situation.

Burst Pipes? Count on Quick, Efficient Help

2/14/2020 (Permalink)

Hole on drywall shows pipes, drying equipment on wooden floor. Concept of Pipe burst, water damage A pipe burst in a Bowling Green, KY home

Dealing with bursting pipes in your Bowling Green, KY, home can mean much more than just shoveling out excessive amounts of water. Along with getting professional help to fix broken pipe, contacting a professional water remediation expert can ensure proper cleanup and restoration, as well as reducing the chances of mold growth.

Improper Cleaning Can Lead to Secondary Damage

Water damage can be tricky. The main area of concern may be obvious, but water has a way of sneaking into walls, flooring, furniture, and other porous materials. If not addressed properly, that excess moisture left unchecked can quickly lead to a mold infestation and degrade vital structural components of the home. A trusted expert will arrive quickly and efficiently address the issue. While waiting for help to arrive, there are a few steps to ensure a smooth process:

  • Shut off the main water supply and find the source of the water.
  • Remove wet furniture and personal items to a dry location to air out.
  • Porous, non-essential items that are damaged should be tossed to prevent mold growth.
  • Begin removing water with buckets and wet/dry vacuum.

The Cleanup Process

Once help arrives, those bursting pipes will soon be a forgotten hassle. Armed with the know-how and proper tools, they will be able to detect hidden moisture and remove any standing water that remains. During the process, they will monitor and document the drying process, which involves intricate temperature and relative humidity controls to verify proper drying.
Once the water is gone, professional-grade deodorizing and sanitizing agents will be used to make it “Like it never even happened.” If other issues are found, you can trust that the restoration process will happen as quickly as possible and that any potential areas of secondary damage are removed and restored.
If you come home to bursting pipes, help is just a call away. Counting on a professional known for being Faster to any size disaster can minimize the damage and get your home back to normal.

Smoke Odor Removal in Bowling Green, KY

2/4/2020 (Permalink)

a kitchen with charred walls near the oven SERVPRO of Warren County will get your home smoke odor free after fire damage.

When you walk through your building in Bowling Green, KY after a fire, you may be overwhelmed by the smell of smoke. Fire does more than burn your structure and the things inside it. It also permeates the air with an intense smoke odor, and getting rid of this odor is part of the mitigation process. There are three main methods professional remediation experts use for smoke cleaning.

1. Thermal Fogger

A thermal fogger uses a vaporized solution to neutralize odors in your building. By heating the solvent, the machine produces a fog that it releases into the room. The deodorizing particles find their way into carpet, walls, cracks, crevices and vents to trap smoke particles and absorb them, leaving behind a fresh scent without the use of water.

2. Ozone Machine

An ozone machine creates the same atmosphere that occurs in nature after a thunderstorm. It is effective in smoke cleaning because it purifies the air by traveling the same path that the smoke took through the building and oxidizing its fumes. Technicians seal off the affected area and set up the industrial ozone machines. They vacate the area, letting the machines work their magic, and return later to a room that no longer reeks of smoke.

3. Air Purifier

An air purifier pulls malodorous air into it and releases purified air. The best air purifier to use for the remediation of smoke damage is a HEPA purifier with an activated carbon filter. The HEPA filter can trap extremely small particles. The pores in the activated carbon filter hold smoke particles and neutralize them, ridding the area of odor.

There are many smoke cleaning devices and techniques. After assessing the damage to your building during the walk-through, experts can recommend the method they think would be the most effective in neutralizing the smoke odor in your building so that you can get back to business.

How the Pros Will Clean up After Water Damage in Your Office

1/31/2020 (Permalink)

Empty warehouse with standing water Standing water in a Woodburn, KY warehouse

Imagine this scenario: You arrive at work in the morning and see water all over the floor, dripping down the walls or coming out of the ceiling. You probably don't even want to think this could happen in your building. However, severe weather, appliance malfunctions or plumbing issues can cause severe water damage. A pipe burst cleanup can be extensive and time-consuming. Luckily, professional water removal companies have the equipment and skills to make your office as good as new again.

Arriving on the Scene

When you call a water cleanup team, crews will usually arrive within a few hours. Teams can respond 24/7, every day of the year. Before starting the water cleanup, technicians will do the following:

  • Discover the source of the damage and stop it.
  • Inspect the building to assess the extent of the damage.
  • Make a plan to clean up and restore your building.

Removing the Water

A pipe burst cleanup can require removing a large amount of water. Crews will begin by extracting standing water and then removing saturated areas such as carpet, furniture and walls. Fortunately, a burst water pipe will not contain hazardous black water.

Dry it Out

Getting rid of the water isn't enough. To discourage mold growth, the team will thoroughly dry the affected area with fans and dehumidifiers.


Supply line leaking should not leave harmful water in your office, but this doesn't mean there can't be secondary damage. The technicians will use powerful chemicals to clean all surfaces in your Woodburn, KY, office. This will keep mildew and mold away.


Despite the company's best efforts, some items are not salvageable after a flood. Crews will tear out drywall, carpet and other building materials. They'll replace these and bring your office back into working order. Technicians can also dry and clean documents and electronics.
Make sure you get professional help for pipe burst cleanup. The team will use a proven process to make your building safe for work.

3 Biggest Reasons to Work With SERVPRO

1/23/2020 (Permalink)

One truck box, two green vehicles, SERVPRO vehicle parked on a residential property SERVPRO is locally owned, so it can respond quickly

Companies of all types and sizes come and go. The most successful ones stand the test of time because they provide reliable service, regardless of the customers' needs. When you enlist the help of a SERVPRO franchise, you can expect this kind of response and treatment. If you experience a disaster in the workplace, this professional cleanup team will work diligently to get your business up and running once more.

Types of Disasters the Pros Can Take On

You do your best to prepare for emergencies at work. Still, weather, malfunctions and other accidents can occur. A nearby SERVPRO franchise has the skill and experience to help with a variety of challenging situations. Call upon the team for:

  • Flood cleanup
  • Fire and smoke remediation
  • Mold removal
  • Storm damage cleanup

The Right Qualities

For something as critical as making your office safe again, you need to know that certified professionals are on the job. The right technicians will have an extensive background in disaster cleanup. Every team member with have professional credentials and the skills you would want. The team will use industry-grade equipment to remove water, clean up soot and ash, or get rid of mold from the surfaces of your Plum Springs, KY, building. The company also employs effective techniques to thoroughly sanitize the affected area so you can feel at ease about returning to work.

Never Far Behind

It's nice to know that you can call the professionals and have crews on the ground that same day. SERVPRO is locally owned, so it can respond quickly, no matter how extensive the damage may be in your building. If the team needs additional help such as technicians or supplies, the corporate office can mobilize forces and send more resources to help.
If you find yourself trying to recover from a disaster, make sure you hire a local SERVPRO franchise. The company has everything you would want in a professional restoration partner.

How To Get Mold Insurance Coverage

1/9/2020 (Permalink)

Inside of a drywall covered with mold Moldy office in Alvaton, KY

How To Get Mold Insurance Coverage

You have probably heard horror stories about mold destroying properties. Without proper insurance, your company could have to use its profits to pay for mold remediation services.
That is why you need to make sure you have proper insurance coverage. Mold insurance claims can help pay for the following:

  • Property damage
  • Mold cleanup and restoration costs
  • Bodily injury

Unfortunately, general commercial liability insurance does not always cover mold damage. However, you may be able to add mold coverage to your policy.

Mold Insurance

Some general property or liability insurance policies do cover mold, but the coverage is usually limited. Oftentimes, they don’t even cover the cost of remediation or investigation.
However, your pollution liability policy may allow you to file a mold claim. You can also add mold coverage to this pollution insurance.

Mold Management

Even if you do have proper insurance, there is no guarantee that the insurer will pay for the mold damage. If you do not take proper steps to mitigate the spread of the fungus, your mold insurance claims could be denied.
To prevent this from happening, make sure your Alvaton, KY, business has a mold management plan. You should have policies in place to both prevent mold growth and address any visible signs of the fungus.
Keep in mind that mold can appear just 24 to 72 hours after water damage occurs. Any floods or leaks must be cleaned up immediately to ensure the insurance provider accepts your claim.

Filing Your Claim

After the mold strikes, you should contact your provider to find out the type of coverage you have. You should also pick black mold cleanup specialists who work with the insurance company. This will make the mold insurance claims process less stressful for you and your business.
You don’t want to be stuck without insurance when a mold disaster strikes. You should thus make sure that mold coverage is part of your commercial policy.

Preventing Frozen Pipes This Winter

1/9/2020 (Permalink)

Pipe insulation Insulate pipes that pass through unheated areas of the building

As the weather turns colder and the snow piles up, it’s important to understand how the changing seasons affect your facility’s maintenance routine. Winter poses different hazards and there are different methods of preventing them. Keeping your building warm and dry means understanding these risks and doing the work that will protect you from them. Let’s talk about how to prevent frozen pipes, which can burst and lead to water damage indoors.

Tips for Preventing Pipe Freezing

Use the following tips to help prevent issues with pipes freezing:

  • Keep the thermostat at the same temperature day and night.
  • Add insulation to crawlspaces and utility access areas.
  • Insulate pipes that pass through unheated areas of the building.
  • Increase ventilation to pipes in kitchen and bathroom areas.

The general rule you want to follow is this simple: Making sure your pipes receive the benefit of your regular HVAC climate controls will prevent ice from forming in them. That’s why it’s important to check on insulation and to keep your temperature controls at a reasonable setting day and night. Temperature fluctuations in the main work areas are amplified in crawl spaces and other less-insulated parts of the building.

Pipes Freezing in Extreme Temperatures

No matter how hard you try to prevent frozen pipes in Smiths Grove, KY the winter weather occasionally just throws you a curveball. That means there’s a chance an extreme cold period could overcome your prevention measures, especially if that cold snap is more drastic and longer than usual for Smiths Grove, KY. When that happens, it’s important to have an emergency plan.

This emergency plan needs to include local restoration experts who know how to deal with a burst pipe, so you know that you will get help with cleanup and with water line repair afterward. If you work with your insurance company and plan, it’s easy to make sure your choice will be covered, too, so you have an easy-to-follow plan of action when an emergency strikes that will help your facility bounce back after an emergency.

What To Do Immediately Following a Pipe Break in Your Home

12/31/2019 (Permalink)

hand shut off main valve, close-up. Shut off the main supply valve

What To Do Immediately Following a Pipe Break in Your Home

Homes are filled with water lines and waste lines, and while these crucial elements are well protected within walls and floors, they sometimes fail. Bursting pipes can lead to significant home damage and renovation cost, which is why it is necessary to act quickly and contain the problem. You can do this by following a simple three-step process.

  • Shut off the main
  • Request an insurance adjuster
  • Call a remediation company

Shut Off the Main

You must shut off either the supply valve to the specific pipes or the main water supply to the home to prevent the most water damage. By turning the valve off, you reduce the amount of pressurized water in the line and thereby the amount of water that can pour out into your home.

Request an Insurance Adjuster

After you have the bursting pipes under control, reach out to the insurance company providing your homeowner's policy. Making contact sooner helps to ensure that an adjuster will get out to your house quicker, which is essential to the claims process.

Call a Remediation Company

Last, call a remediation company in Oakland, KY, to fix the broken pipe. A reputable remediation company will guide you through the claims process and even act as the middleman between you and your insurer, making sure that you get the most out of your policy. Restoration companies typically send someone out to assess your property after a disaster and then make suggestions for mitigating further damage while waiting for the adjuster.
Plumbing is an essential element to the usefulness and effectiveness of a home, but with that use comes risks and responsibilities. Bursting pipes can lead to considerable damages, but if you keep a level head and perform the steps above, then you can reduce the overall damage significantly. Shutting off the main water supply, calling your insurer and then contacting a remediation company helps to ensure that you can move back home after the disaster cleanup is finished.

3 Ways To Contribute to Urban Flooding Prevention at Your Business

12/31/2019 (Permalink)

High water levels High water levels can damage your Alvaton, KY commercial property

3 Ways To Contribute to Urban Flooding Prevention at Your Business

Violent storms and several consecutive days of flooding in Alvaton, KY, can cause problems like high water levels and damage to your commercial building. When this occurs, you might face problems such as poor water drainage, serious flooding in the basement and first floor and damage to equipment and inventory. However, you may be able to avoid these issues by contributing to your city’s urban flood prevention plan, and there are several ways you can accomplish this.

1. Cultivate a Rooftop Garden

If your commercial building has a flat roof, it could be prone to water retention. If rain remains consistent over several days, this could cause the weight of gathered water to damage the roof, especially if the drainage system or gutters are not effective. Creating a rooftop garden could help absorb rainwater and utilize it in a way that is healthy and positive. The absorption might also reduce runoff, and a garden creates a space that everyone can enjoy.

2. Gather and Reuse Rainwater Runoff

You may be able to stop flooding issues around the perimeter of your building and lower the risk of local water damage by installing rain-catching systems. You can either purchase these at your local home improvement store or create your own with large, sturdy barrels and PVC piping. During a storm, rainwater will filter into these containers, which you can then use to water the trees and other vegetation around your building. While this might not stop flooding or high water levels completely, it may have a positive effect on flood problems on your street.

3. Have Your Sewer System Inspected

Flood prevention can come in many forms, and one that you may not have considered is keeping your building’s sewer system in good condition. Flooding can have a serious impact on buildings that have poor sewage and drainage systems, so you may want to contact a flood damage and restoration service for advice about how to have your sewage pipes checked.
High water levels and other types of flooding can damage your Alvaton, KY, commercial property. Knowing how to contain flooding may protect your building and contribute to your city’s flood prevention plan.

The 4 Top Steps for Fire Preparation

12/31/2019 (Permalink)

Red Fire Truck Details of the Side and of the 911 Telephone Sign Call in the fire department

The 4 Top Steps for Fire Preparation

A business fire definitely qualifies as a disaster. To minimize the effects of a fire on your company a number of proactive steps should be taken. The top four actions to take for effective fire preparation in Plum Springs, KY, include some basic common sense and some smart planning.

  1. Equip your building with strategically placed smoke alarms and fire extinguishers
  2. Install a modern fire sprinkler system that protects the most crucial areas of the business
  3. Educate your employees on what actions to take when a fire breaks out
  4. Call in the fire department and a local fire mitigation team

Proper disaster preparation saves lives and property. It reduces business expenses and leads to a rapid recovery.

The Right Equipment

The fundamentals of fire preparation demand working smoke alarms and fire extinguishers. Alarms alert everyone to a fire quickly while extinguishers can be used to put out a small fire. Make sure someone is responsible for checking on these items periodically for functioning batteries and expiration dates. A sprinkler system brings water to flames quickly and is a great way to limit fire damage. The system will only be activated by flames and will not go off by itself or from small fires such as a lighter or cigarette. A good system can put out a fire on its own.

The Right Knowledge

Employees trained in the best practices of fire response have a crucial role to play in protecting your business. They can direct other workers and clients to the fastest exits and they can call the right people immediately. A faster response gives the fire less time to gain momentum. A small fire will do less damage and result in a shorter period of business interruption. The best fire preparation also takes into account the cleanup of soot and smoke damage in the aftermath. Professional cleanup removes water from the site and seeks to protect sensitive electronics from further harm.

What To Expect When a Storm Causes Flooding

11/16/2019 (Permalink)

Flood water discovered in your basement after a storm has come through Rockfield, KY, can leave your home in a mess. The prospect of water damage and a tear out can be daunting, but having realistic expectations can help you cope better with the disappointment.

What Can Happen to Your Home

It is important to understand the possibilities in order to prepare emotionally and physically. Here are some of the likely effects of a serious storm system.

High winds could loosen or tear away shingles, rain gutters or shutters
Branches and even trees can be torn loose and fall, breaking windows or damaging the roof or siding
A heavy downpour can force water into cracks, causing leaks in the roof
Large hailstones can break shingles or windows, and may also pit aluminum siding
Rising water can find its way into the home through window wells, under doors, through cracks in the foundation, or even backing up through the sewer

How to Cope With the Aftermath

If the worst happens and you end up with water in your home, the most important thing is to extract the water as quickly as possible. A shop vacuum will likely not cut it when it comes to removing a lot of water. You would do well to call a water and storm cleanup and restoration service in Rockfield, KY to help out with their industrial equipment. They can use powerful extraction equipment and assess the damage. It may be necessary to do a tear out and replace carpet, subfloor and sheetrock due to saturation and contaminants. An expert cleaning and disinfection should be done as well.
Following the tear out, the storm restoration service can help with repair and replacement of damaged structural elements. There is nothing you can do to stop a storm, but knowing what to expect can help you deal with the issues with a more level head.

Protecting Your Building From Flood Damage

10/30/2019 (Permalink)

A pile of PVC tubes in a warehouse with flooded water Storm damage in a Richpond, KY warehouse

Take Steps to Protect Your Commercial Building from Flood Damage

Flood damage from a storm can destroy your Richpond, KY, commercial building. Unfortunately, global warming and heavy rains have increased this risk in recent years. Major hurricanes have devastated communities that are not used to severe flooding. According to the National Oceanographic and Atmospheric Association, even minor or nuisance floods are occurring with increased frequency.
This type of storm damage is not easy to come back from, either. The National Flood Insurance Program reports that at least 25 percent of companies that close following a flood have to shut down for good.
Even if your business does survive, the flood cleanup process can be extensive. That is why you should take steps to protect your commercial building from flood damage. You can do this by:

  • Moving your structure to higher ground
  • Elevating the building above flood levels
  • Building levels or barriers to block floodwaters
  • Using seals, pumps and barriers to flood-proof the building


The U.S. Army Corps of Engineers has found that flood-proofing is the most cost-effective of these methods. Still, before you implement any flood mitigation strategies, there are some factors you need to consider.
First, of course, is the cost. You should analyze any potential projects and determine if the benefits outweigh the expenses. The amount of time each plan takes to implement and whether it puts your employees in danger should be taken into account, as well.

Operational Plan

Your flood-proofing strategy should include an emergency plan that all your employees know and understand. Make sure that they all know what to do and where to go during a major storm.


You can also limit storm damage to your building by performing regular maintenance. This includes looking for cracks in the walls and floors along with checking any shutoff or backflow valves.
Of course, no flood damage mitigation strategy is fool-proof. That is why you need to look for reliable storm cleanup restoration specialists ahead of time. They can assist with the rebuilding process.

4 Costs Insurance May Cover When Your Frozen Pipes Burst

10/14/2019 (Permalink)

The pipelines in the insulation and pressure gauges flow and return pipes in the boiler room of a private house household Insulate your pipes and turn up the thermostat

It happens every year. In Richardsville, KY, the temperature falls below freezing. When it does, there’s a possibility your pipes will freeze, too. Even if you take precautions, if the pipes burst anyway, the cost to clean up the damage may be hefty. The Insurance Information Institute reports between 2013 and 2017, insurers paid out an average of $10,234 per insurance claim for water damage and freezing. However, insurance does not pay for the actual cost of the repair.

What Insurance Covers

Most insurance companies will cover an insurance claim citing “sudden and accidental” water damage. This includes damage caused by frozen pipes. However, your insurance company will want to verify you did everything possible to keep the pipe from bursting. If they approve your claim, they may cover the following:

  1. Tearing out the wall to reach your pipes: The plumbers need to have a way to access your pipes, and unfortunately a wall or cabinet may have to come down.
  2. Restoration of your property: After fixing the pipes, walls may have to go back up or cabinets need replacing.
  3. Further repairs: Other parts of your house may need fixes, such as the wet carpet or ruined hardwood floors.
  4. Alternate living costs: You may also receive extra money for living expenses if you cannot live in your house while it is being repaired.
    Your agent may pay out when you file an insurance claim for damage due to frozen pipes, but to save money, be proactive and protect your pipes before the freezing weather hits.

How To Prevent a Burst Pipe

Remove garden hoses and cover the faucets. Insulate your pipes and turn up the thermostat. Don’t forget to check the pipes that run through your attic. You can insulate all your pipes with foam insulation or heat-rated tape. A home restoration specialist can give you more tips about how to shield your house during the winter months to avoid water damage.

Safeguard Your Home with Smoke Detectors

10/7/2019 (Permalink)

Ionization smoke detector An ionization smoke detector is ideal for detecting rapid-burning fires

Many people in Plano, KY, may love their open floor plan and the new furniture or curtains made with synthetic materials, but if a fire breaks out, these contemporary trends may mean a faster burning fire. The first line of defense for fire safety is a smoke alarm.

Alarm Placement

A smoke alarm should be installed on every floor of a house. It is recommended that there is one inside each bedroom, as well as outside each sleeping area. People who own larger homes should plan on having more to ensure optimal protection.

The Difference Between Detectors

Understanding how many you need is important. It also is good to understand that not every smoke detector is the same. There are different types that detect using different methods.

  • Ionization – These feature two metal plates with electrodes that maintain a constant current. When smoke enters it, the electrical connection is broken, which sets off the alarm. These are ideal for detecting rapid-burning fires.
  • Photoelectric – Instead of an electric current, these feature a light beam. If smoke enters its optical chamber and disrupts the light, the alarm goes off. This type has proven efficient with slow fires and has few false alarms.
  • Dual – There are detectors on the mark that use both processes in one unit. Many of these often include carbon monoxide sensors.

Regardless of which is right for your home, ensure that any detector you buy has a UL label. This ensures that it has been tested and certified to meet safety and operational standards.

Detection Away from Home

For people who frequently travel or want peace of mind while away from home, smart detectors are becoming more popular. Available in the common types listed above, these send an alert to your phone if smoke is detected.
No matter your budget or size of home, a smoke alarm is a safety tool that shouldn’t be overlooked. Getting your family out of a burning home is the only priority. Once the fire subsides, count on the professionals to help deal with the aftermath.

The Most Common Places To Find Mold

9/25/2019 (Permalink)

Mold on a white wall Mold damage in a Smiths, KY home

The Most Common Places To Find Mold

You may think that mold damage manifests willy-nilly and that you can't begin to guess where it will turn up next. However, if you are aware of the conditions that bring mold about, it can be predictable. Once you have this ability you can more easily combat and prevent mold in Smiths, KY.

In the Walls

Many organic materials are used to build and seal your home, comprising your walls and ceilings. That means that there is a lot of surface area that mold can target. If any of the materials are exposed to moisture and darkness, dry it out as soon as possible and keep an especially wary eye out for mold growth. If these materials are compromised, they often need to be replaced, as they cannot be restored. These materials include:

  • Drywall
  • Wood
  • Insulation
  • Wallpaper
  • Paint
  • Ceiling tiles

In the Air

It is normal for mold spores to be floating in the air all around you, both inside and outside. So, they have an easy time getting into you heating, cooling and ventilation systems. Sometimes moisture can accumulate in your HVAC or swamp cooler creating an ideal environment for those mold spores to thrive, so be sure to check your appliances often for mold damage. You may end up spreading more mold if you try to clean these systems up yourself- you should consider contacting a mold remediation specialist in a situation like this.

In the Bathroom

If mold and mildew like moisture, what room in your house do you think they will enjoy the most? If you guessed bathroom, you are correct. Between your sink, shower, tub and toilet your wash room is a veritable wellspring of potential leaks, drips and water accumulation. Luckily, tile and porcelain are easier to clean than other surfaces, so you may be able to take care of mildew growth yourself if you catch it early enough.
Now that you know how mold works, you can practice targeted vigilance. Mold damage won't stand a chance in your household. Remember, if you can manage your water, you can manage mold!

Detecting and Confronting Common Water Losses

9/25/2019 (Permalink)

Two hands of someone holding a pipe that is leaking with a blue towel Leaking water from a kitchen faucet

Businesses in Plano, KY, greatly depend on water for a variety of purposes, from plumbing to equipment function. This also means that water is present everywhere, and that any type of malfunction, such as damaged pipes or a defective roof, can lead to a large loss for your business. Due to the prominence of water, leaks are the most common type of business loss, so you might benefit from learning how to resolve and prevent them from occurring.

Most Covered Water Losses

Insurance policies mostly cover water incidents that involve water leaks and exclude ones that involve large quantities of water, such as flooding, natural disasters or surface water. Covered losses can occur from surprise or sudden events, including burst pipes or erratic fire suppression equipment. An insurance plan can generally cover the costs involving the repair of the property. It can also cover the fire system's repair if it is the source of the leak. Damage to the building itself is also part of the water loss.

Causes of Water Leaks

These water losses occur due to a variety of potential scenarios.

  • Broken or damaged pipes
  • Defective fire sprinklers
  • Malfunctioning equipment
  • Faulty roofing

As a commercial property owner, you might need to pay attention to these causes to prevent a future water loss. Ensure that maintenance is performed to your business equipment, fire sprinklers or piping system to prevent leaking pipes and other disasters that can lead to a business loss.

Resolving Water Losses

If you find a water leak in the building, locate the source and shut off the water immediately. Make sure to contact emergency restoration services to control and repair the damage present in your property. Check the insurance plan to be sure it covers this specific incident.
Water leaks have numerous causes, from damaged pipes to compromised roofing, and are the most common form of business loss. Protect your Plano, KY, business from water loss by preventing potential issues, hiring damage remediation specialists and consulting your insurance.

Facts About Restoring Your Belongings After a Flood

9/9/2019 (Permalink)

Flood cuts performed in a living room, there are two air movers and a dehumidifier drying up the living room Stormwater damage home in Bowling Green, KY

According to the American Meteorological Society, the United States is experiencing an upward trend in the frequency and intensity of extreme precipitation events. If you have experienced stormwater damage in your Bowling Green, KY, home, you are undoubtedly concerned about the fate of your beloved property. Enlisting professional assistance is the first step in your content cleaning process.

Why Hire Professional Assistance?

Flood water is considered black water, the most hazardous type of damage. Cleaning up this level of contamination requires the immediate assistance of storm damage experts. Here’s why:

  • This type of water may contain sewage, toxic chemicals and other hazardous materials, which require specialized safety and removal methods.
  • Hazardous contamination is not always detectable by the untrained eye.
  • Cleanup and restoration professionals are trained to work quickly, minimizing secondary damage that can spread as time passes.

Temporarily turning over your home and your belongings to strangers is unsettling and can feel stressful. The more you know about what to expect, the more comfortable you may feel with the process.

What About Your Belongings?

Your personal items undoubtedly hold sentimental and financial value for you. After the water is removed from your home, content cleaning professionals will begin restoring your valuables. Furnishings such as carpets, drapes and upholstery will be dried, cleaned and deodorized. Your hardwood furniture can be dried and refinished, but veneered pieces will likely have to be discarded.

Electronics such as televisions, DVD players and computers may sustain internal water damage. Your restoration team will use specialized processes to dry and refurbish them, if possible.

Water-damaged documents, photographs, books and other paper products can be difficult to reclaim. Remediation companies that provide document restoration generally use meticulous methods to dry and restore valuable papers, wherever possible. For your reassurance, these services generally include HIPAA-certified inventory and security procedures.

Stormwater damage to your home can create unwelcome upheaval in your life. You and your family may be without your familiar surroundings for much of the content cleaning process. An emergency flood remediation service can provide safe, expert care of your belongings and contribute to your family’s peace of mind during a challenging time.

Do Not Expect Aerosol Spray To Eliminate Smoke Odor

8/29/2019 (Permalink)

An ozone generator neutralizes smoke residue Ozone generator

Smoke Cleaning Done By Professionals In Three Steps

If your Alvaton, KY, business experiences a fire, get ready for an education. First, there is the fire damage caused by the flames. Next, there is water damage caused by fire suppression. Finally, there is smoke damage. Smoke cleaning requires trained fire and smoke remediation professionals who bring their experience and specialized equipment to the job.
Fires fill the air with particulates that leave residue in difficult-to-reach places. Smoke cleaning involves the removal or neutralization of this residue. Trained professionals do this in three steps.

1. Eliminate Airborne Smoke and Soot.

This effort starts while the fire is still in progress. The fire department vents the structure with high-capacity fans to remove smoke. This should continue once the firefighters leave. Fans and filtration equipment will remove many of the particulates before they become residue.
The next step is to remove the contents of the building. Check each item and subject it to one of the following three actions:

  • Dispose of contaminated items like fabrics and carpets when that makes sense.
  • Send other contaminated items out for restoration.
  • Move uncontaminated items to an uncontaminated off-site area.

2. Install Ozone Generators and Flood the Building Interior With Ozone.

Ozone is a toxic form of oxygen and is effective at neutralizing smoke residue. The goal is to run the ozone generators for an extended period. During this time, the ozone will neutralize all the residue it comes into contact with. Because ozone is toxic, the building must be unoccupied during this process.

3. Deodorize the Building With a Thermal Fogger.

Ozone will not neutralize all the residue. Nothing short of demolishing the building will do that. For this reason, the final step in smoke odor removal is to deodorize the building using a thermal fogger. This device overlays the remaining residual odors with a fresh, clean smell.
Once the smoke cleaning process is complete, your business is ready to move beyond the fire. Thanks to the efforts of these cleaning professionals, your business will continue beyond the fire “Like it never even happened.”

How To Prepare Your Business for Severe Weather

8/29/2019 (Permalink)

A man inspecting roof Roof inspection in Plum Springs, KY

April showers bring May flowers, or so the saying goes. However, sometimes that Spring storm may bring a little more than you bargained for. Strong winds and torrential downpours can cause serious damage to your commercial property. That is why it is important to prepare as much as possible to solidify your building against severe weather.

Keep the Water Away

Allowing rainwater or rising groundwater to sit on or near the building structure is a recipe for disaster. A few ways to divert rain away from your property include:

Using overhangs

Building a berm or slanting the soil

Adding drip guards

Installing a rainscreen

Of course, your drainage system plays the biggest role in filtering water away from your building during a storm, so make sure it is in top condition. Oftentimes, property owners may not even realize they have faulty drainage until they are caught dealing with flood cleanup. Invasive tree roots are a common cause of drainage issues. As roots grow and expand they may lead to a serious pipe break, so you might want to have any problematic trees removed. Regularly cleaning and inspecting your gutters, downspouts and drain pipes can keep you ahead of the game next time a Spring storm rolls around.

Prepare for Strong Winds

High winds are one of the major causes of storm damage. Storm gusts can rip off shingles and sheathing, so having a routine roof inspection is essential. During inspection, ensure that shingles are nailed down and are not worn or degraded. Also check for a tight seal between the roof and the walls, and make sure that any air conditioning units, pipes or other entities are securely attached. In anticipation of strong wind, you might also want to check doors and windows. Doors should have at least three substantial hinges and sturdy locks to prevent them from swinging or blowing.
Always keep your building well-maintained and monitor the weather so that you have adequate time to prepare for a harsh Spring storm. Nevertheless, should your commercial property in Plum Springs, KY, suffer any type of storm damage, storm cleanup and restoration experts are Here to Help.

When to Change the Supply Lines in Your Bathroom

8/29/2019 (Permalink)

Bathroom supply line Bathroom supply line

When to Change the Supply Lines in Your Bathroom

There are many things that can go wrong in a home in Woodburn, KY, and the bathrooms and plumbing are one place where things can go very wrong. Keeping your home’s bathrooms fully functioning is important to ensure there isn’t a surprise bathroom leak while you’re not there. A couple of things you will want to keep an eye on, especially if your toilets or sinks are fairly old, are the water supply lines. These are flexible tubes or pipes made of either plastic or braided steel which connect your sink and toilet to a water supply shutoff valve on the wall.
Depending on what type your toilets and sinks have, you may run into some supply line damage after about eight years, where other better-quality lines could last much longer. Many plastic lines have a warranty of five to eight years while steel braided lines can have lifetime warranties.

Plastic vs Braided Steel: Manufacturers used to make toilet supply lines with brass that was bent with special tools to fit each toilet, and this included sturdy compression fittings which offered many long years of trouble-free service. These are still used in places where appearance matters, but now, many homeowners opt for the flexible supply tubes which often come with the connection fitting already attached. This might make your life easier, but the cheaper the line is, the more likely you will run into supply line damage.

Steel with a Plastic Nut: Even if you purchase a steel braided line, many are made with a plastic nut. This plastic nut can easily be tightened too far, causing it to strip or crack, but if it is installed correctly, it should be fine. Be aware that having this weakness of plastic can shorten the life of the line and after seven or eight years, it might need to be replaced.

Protect Your Home

If you have a supply line leak, it’s recommended that you replace it immediately, and replace it with a braided steel line. This will decrease the odds of an unexpected bathroom or even full house flood. If you have already experienced supply line damage which resulted in major flooding damage, there are flood remediation companies that can clean up the mess quickly before any more damage sets in.

Commercial Insurance: Is Mold Damage Covered?

7/29/2019 (Permalink)

Wall beneath a window with sheertock removed revealing studs and insulation with mold growing Mold inside a wall

Three Things Commercial Insurance for Mold Covers

In Oakland, KY, there are a number of different events that may lead to the development of mold. If your commercial property undergoes any event that leads to mold, you may wonder what kind of insurance will cover your mold cleanup and fungus removal. If you have a mold problem in your building, you could be liable. When you run a business, it is your job to make sure that you have all of the proper insurance coverages. Here are three things commercial insurance for mold covers.

1. Costs of Replacement

When it comes to getting to the mold for fungus removal, sometimes mold remediation specialists will have to tear up structures to create access points. If your mold is inside the walls, for instance, you will have to break through drywall or other structures to get to the mold. When you do this, you have to replace your walls and other parts of the structure. Commercial insurance covers these costs.

2. Physical Losses and Damages

When you have limited fungus coverage, then you will have coverage for any physical loss or damage that you suffered because of the mold damage. If you have to replace any part of the building or replace any property, you can recoup the costs. In addition, these losses also cover the mold cleanup itself.

3. Testing Costs

After fungus removal, insurance will cover tests that ensure that the cleanup was successful. Say, for example, that you have the drywall or ceiling tiles replaced; you need to make sure that you got rid of every trace of mold. This will keep it from returning later.

Mold can be a problem in every building. If you need to invest in mold cleanup, it’s important to note that commercial insurance may be able to pay for it. With the right insurance policy, you can have coverage for mold remediation and hire a business to take care of your mold problem “Like it never  even happened.”

Storm Damage and Home Repair

7/21/2019 (Permalink)

Cleaning after storm damage in Rockfield, KY

Three Most Critical Components of Home Restoration

If your home gets hit by a storm and there is significant water damage you should expect your home to be under construction for quite some time in order to be treated and restored properly and safely. Depending on the extent of the damage incurred you may need to tear out walls and maybe even rebuild a portion of your home’s foundation. Here are the three most critical components of home restoration that you can expect if you need emergency restoration services in Rockfield, KY.

1. Water Removal

The first thing that needs to happen is to remove as much water as possible from inside your home. This includes removing all materials that are soaked (including carpets, bedding, mattresses, curtains, etc.), then using submersible pumps and industrial strength wet/dry vacuums to remove as much water as possible. After the majority of water is removed you probably need to set up some high-powered fans to dry out any remaining moisture in your home’s interior.

2. Extract Wet Infrastructure

If you experienced a substantial amount of water damage there might be water inside your walls, cabinets and floors. Storm restoration may entail tear out of your home’s infrastructure, someone may need to remove your drywall and perhaps even entire portions of your home. If the damage is this bad you should expect to need alternative lodging while repairs are being completed.

3. Clean and Sanitize

After the water is removed and all tear out tasks have been completed your home will need to be thoroughly cleaned and sanitized. The extent of cleaning necessary will depend on the amount of water damage that was done. Sanitization is critical after cleaning to ensure no mold particles are left behind. Mold can be very toxic to all your home’s inhabitants so antimicrobial and antibacterial treatments are very important.

How to Choose and Use a Fire Extinguisher

7/21/2019 (Permalink)

The best way to operate a fire extinguisher is to remember the word PASS

Grease is popping. Pots and pans are everywhere. You’re getting ready for a dinner party with family and friends. There’s chaos in the kitchen. Your attention is on a million different things. So not being aware a dish towel is too close to a stovetop flame may not catch your attention, until it’s too late. Your dinner and your kitchen go up in smoke because you didn’t have a fire extinguisher. It’s time to find the right extinguisher for the kitchen and the rest of your home. This article will help you choose and use the one best for you.

Types of Fire Extinguishers

There are several types of fire extinguishers you can use for the house and come in several classifications.

  • Class A: Trash, wood and paper fires
  • Class B: Liquids and grease fires
  • Class C: Electrical fires
  • Class D: Flammable metals
  • Class K: Specifically used for a kitchen fire when grease and oil are involved. Restaurants and commercial kitchens keep these on hand.

An ABC type of extinguisher has chemicals combined for use against the different kinds of fires that can erupt in the home. Place several throughout in bedrooms, the kitchen, laundry room and the garage. Also, place anywhere there is a heat source.
According to the U.S. Fire Administration, the best way to operate a fire extinguisher is to remember the word PASS.
P: Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
A: Aim low. Point the extinguisher at the base of the fire.
S: Squeeze the lever slowly and evenly.
S: Sweep the nozzle from side to side.
When looking for the best fire extinguisher in Oakland, KY, keep in mind that although having the best type for your house and using it correctly may not completely put out a fire. Put your fire escape plan into action and get your family to safety. A fire damage restoration expert is an excellent source of information for any questions you have.

What Happens to Your Office After Storm Damage?

7/17/2019 (Permalink)

Water removal, drying, tear out and restoration are critical components of cleaning up after a flood.

Flooding is one of the most damaging environmental disasters that can occur in your office building. If you’re not properly prepared, you can face significant damage and financial consequences. It’s also important that you have the assistance of an expert to tear out affected areas and thoroughly clean up the water and other damage. The Professionals will follow effective steps to ensure you can get back to regular business soon.

4 Steps Professionals Will Follow After Storm Damage

Inspect the damage

The storm restoration team will begin its work by taking a look at the extent of the issues in your building. The team will assess how much water got into your facility and whether there was any black water involved. Once the restoration professionals see the effects of the water damage, they can formulate a plan of how they’ll get your building back to a state where you can resume operations. 

Get Rid of Water

The first cleanup effort will be removing water from the flood. The experts will use a proven process to do this.

  • Use industrial strength water extractors.
  • Dry the affected area once water is removed.
  • Sanitize the area to discourage the growth of mold and other harmful materials and substances. 

Remove Flooring

Once the water is gone, the restoration team will remove any severely damaged carpet, flooring or drywall. This tear out process can be extensive depending on how large the flood was and how long the water sat in the area. 


In major flooding incidents, the team will perform restoration. This process can take several weeks and may involve rebuilding portions of your office space. Be prepared to make some adjustments to your operations because your facility in Bowling Green, KY, may not be in regular working order for a long period of time.

Water removal, drying, tear out and restoration are critical components of cleaning up after a flood. Make sure you call a reliable company to handle this effort.

Does Your Business Have an Emergency Action Plan? If Not, it Should

6/28/2019 (Permalink)

Does your business have an emergency action plan?

According to the Occupational Safety and Health Administration, your Rockfield, KY, business must have an emergency action plan if anyone will be evacuating your place of business in the event of a fire or emergency. The only exception to this rule is if everyone in your place of business is trained and equipped to fight fires, in which case evacuation is not necessary. Unless you employ a fire brigade, it is unlikely this exception applies to you. Here's what you need to know regarding your future contingency plan.

What Is an Emergency Action Plan?

An EAP is a plan that details what you, your employees and customers must do in the event of a workplace emergency. A well-developed evacuation plan and adequate training can help prevent severe injuries and even serve to lessen structural damage to your building during a fire or other emergency. A poorly-developed plan, on the other hand, may lead to a disorganized evacuation and result in the following:

  • Injury and confusion
  • Significant property damage
  • Monetary loss

You can avoid the consequences of a disorganized evacuation by preparing a sound contingency plan.

What Should Your Plan Cover?

If you employ more than 10 individuals, your plan should be written out and distributed to each team member. However, if you operate a small business, you can communicate your plan orally. Regardless of how you communicate your evacuation plan, its overreaching goal should be to organize employer and employee actions in the event of an emergency. There are certain elements of an EAP that can help you achieve an organized evacuation:

  • Evacuation processes and escape routes
  • Means of reporting the emergency
  • Processes to account for all employees post-evacuation
  • Procedures key employees should follow if they must stay in the building to perform critical plant operations
  • Medical and rescue responsibilities for employees who are equipped to perform them

Ideally, you should work with a professional fire damage restoration professional to develop a solid contingency plan. Your proactive approach could prevent injuries, save your building and reduce the cost of an emergency.

Water Damage Prevention During Construction

6/21/2019 (Permalink)

Work with professionals who can take appropriate measures

Tips that Can Help You Prevent the Need of a Water Pipe Repair During Construction

When building your Richpond, KY, business property, making repairs, or adding an addition, it's important that your plumbing is treated carefully to prevent potential water damage issues. Here are some tips that can help you prevent the need of a water pipe repair during the construction process.

1. Have The Area Inspected Before Construction Starts

Before you start construction it's important to have the area inspected so that the crew and any other professionals working on the property know exactly what needs to be done, and where any water lines are. If you find water damage before construction then a water damage restoration professional can help make those repairs part of the construction process.

2. Work With Professionals Who Can Take Appropriate Measures

It's important to choose professionals who know how to work around your businesses existing plumbing so that an accidentally flooded area can be avoided. Having a professional team who can perform a water pipe repair may also be important in case any previous damage is discovered. That way you can feel secure in the fact the team of professionals working on your construction project will know how to find and identify any related water damage, and make the appropriate repairs.

3. After Construction Test Everything To Ensure Functionality

Another way to help prevent a broken pipe is to properly test everything after any construction projects are finished. This will help you know any plumbing projects were completed correctly, and give you time to go over the proper maintenance procedures with the professionals that completed the installation.

It's best to have your plumbing inspected before construction even begins. Many recommend working with professionals who have the ability to take care of any potential water pipe repair needs, and testing the plumbing functionality as construction wraps up. If you do experience flooding, a professional water damage restoration service may be able to help.

Understanding the Causes of Water Damage

6/14/2019 (Permalink)

Leaking toilet in a Richardsville, KY home

Common Reasons Why Water Damage May Occur in Your Home

Water damage in your Richardsville, KY, home can be caused by a number of factors, such as natural disasters, leaking appliances, flooding or a pipe burst. Once you have identified the source of damage, you can use the information to deal with the problem appropriately. Here are some of the most common reasons why water damage may occur in your home.

Leaking Appliances

A leaking appliance or other object in your house could be the cause of water damage. The sources of a leak may include:

  • Water heater
  • Toilet
  • Sink
  • Shower/bathtub

A leak that originates from any of these objects can build up over time and create an ongoing water damage problem in your home. Regardless of which item in your living space is causing concern, be sure to address it immediately before the damage continues to spread.

Flooded Basement

Excess water can be found in any area of your house, but basements tend to be more susceptible to flooding. Many factors such as a broken water line, defective sump pump, stormy weather or a pipe burst can lead to unwanted water in this area of your home. Dealing with a flooded basement can be an overwhelming job, which is why a professional can best address the situation by removing water and minimizing damage.

Natural Disasters

The impact of natural disasters can devastate your home in a number of ways. Whether you are facing damage that has resulted from a thunderstorm or hurricane, the excess water from these natural events can lead to a buildup of water damage in your home. Be sure to examine the areas of your living space where water has accumulated and assess the level of damage before help arrives.

Water damage in your home from a storm, pipe burst or other source must be taken seriously and addressed immediately. Regardless of what caused the damage, a water damage specialist can help restore your home.

Will Insurance Cover a Home Fire?

6/6/2019 (Permalink)

Fire damage in a Smiths, KY home

If a fire ever occurs in your home in Smiths, KY, you’ll be relieved to learn that almost all house fires are covered by a homeowners insurance plan. However, there are two specific circumstances that your plan will not cover. Here is come useful information on how homeowners insurance can help you cover the costs of fire damage and what home fire situations are not covered.

What Insurance Covers

In most cases, your homeowners insurance will pay for many of the costs associated with a house fire including:

  • The actual structure of your home
  • Detached structures such as sheds, fences, etc.
  • Landscaping elements including trees, shrubs, and grass
  • The replacement cost of personal belongings
  • The cost of fire restoration services
  • Additional living expenses if you cannot stay in your home

It is important to note that if you lose personal belongings such as furniture, clothing, or anything else that is considered your property, insurance often pays the replacement cost of the lost property. Replacement cost is the amount of money it would cost to replace something, opposed to its actual cash value. You will need to check with your insurance to find out what your policy pays.

What Insurance Doesn’t Cover

Whether the home fire was caused by something outside of your control, such as lightening striking your home or a wildfire in your area, or an accidental cause, for instance, leaving the stove on or forgetting to blow out a candle, your insurance will provide coverage. The only cases your insurance won’t cover is arson committed purposely by the homeowner or a vacant home fire. Vacancy is often defined as a home that hasn’t been occupied for 30 days or more.

You should always check with your insurance company to find out the specifics on what your policy covers in a home fire. Unless the fire was caused by attempted arson insurance fraud or vacancy, you can typically expect insurance to cover you.

Your Guide to the Nooks, Crannies and Crevices in Which Mold Likes To Hide

6/6/2019 (Permalink)

tile in shower with mold growing in the grout and on tub Mold damage in a Plano, KY bathroom

Mold. It's a word that sends a shiver up just about any homeowner's back. However, mold growth is much more common than most people like to think, and there's a good chance your home is hiding a few patches or two of the pesky fungus. The best way to find out is to look in all the spots where mold likes to hide.

Where To Check for Mold

Despite popular belief, mold does not confine itself to the walls of basements or beneath bathroom sinks. So, where do you want to check for the growth? To be safe, complete a thorough assessment of each of the following rooms:

  • Bathroom
  • Kitchen
  • Bedrooms
  • Living room
  • Basement, attic and garage
  • Laundry room

It's not enough to perform a quick sweep of each room though. You want to check every nook and cranny just to be sure mold growth hasn't sprouted in an unexpected location.

Dig Deep To Uncover Mold

You may be surprised just where you discover mold patches. From mold on wood to moldy drywall, you may uncover it all in your home. For this reason, you should really have a Plano, KY, mold remediation professional assess your home for possible signs of the fungi.

When checking your bathroom for mold, check in the shower stall, beneath the sink, around the toilet, in the walls and on the floor. Also, check your bathroom rugs and shower curtain, as both are known to harbor mold.

In your kitchen, you want to check on, in and under your sink. Check your fridge, both inside and outside of it. Evaluate the pantry, inside the microwave and in and on the stove.

In the bedrooms, check your mattresses. In your living room and bedrooms, check the windowsills, heating and air conditioning vents, curtains, plants and other pieces of furniture. In areas where there is pipes or ductwork, check around those. If you discover mold growth anywhere in your home, contact your Plano, KY, mold cleanup team.

Environmental Readiness

5/11/2019 (Permalink)

Design and implement an emergency action plan for your entire building

Environmental Readiness

If you own or operate a business in Bowling Green, KY, you may be interested in improving your building's resilience to inclement weather such as a spring storm. Don't delay implementing the simple tips below to improve the quality of your working environment and the well-being of your employees.

1. Awareness of Conditions

The most basic step you can take as a responsible administrator is to stay aware of the local weather. Someone on staff should have as part of their job responsibilities a daily review of the weather forecast. If severe storms are projected, stay tuned to a NOAA radio broadcast or website for further information. Design and implement an emergency action plan for your entire building, including shutdown and evacuation procedures.

2. Preventative Maintenance

Even if you can't change the weather in your area, you can keep your building from suffering undue storm damage when the worst conditions strike. Maintain your buildings water and air barrier through yearly inspections of the plastic sheets, basement pumps, and roofing materials. Any moisture that has accumulated in the insulation or flooring should be deferred to a qualified flood cleanup professional. Make sure that all pipes and piping joints are in good condition and have sufficient sealant. If a pipe break occurs, shut off all water at the mains and locate a replacement part immediately.

3. Outdoors

Flooding during a spring storm can also be the result of poor landscaping. Ensure that the grade of the soil and roads near your property slopes away from doorways and crawlspace entry points. Check for blockages or overgrowth near drainage ditches. In flowerbeds, use heavy mulches or gravel to allow for drainage and to prevent erosion.

The checklist for flood readiness doesn't have to be miles long. By adding a few common sense steps to your monthly routine, you can be prepared for any spring storm.

3 Tips To Stop Sewage Backup

4/24/2019 (Permalink)

Sewer backup can cause extensive damage.

Preventative Measures To Prevent Sewage Backup

A sewer backup can cause extensive damage at a residence in Plum Springs, KY. There are several measures homeowners can take to reduce the likelihood of blockages in lines, and it may also be possible to install specialized equipment to prevent flooding caused by an overflowing municipal main. Follow these three preventative tips to reduce the risk of sewer damage.

1. Only Flush Sewer-Safe Materials

Only toilet paper should be flushed down toilets. If a toilet is prone to developing clogs, a homeowner may want to select thinner single- or double-ply toilet paper. No other materials should be flushed down toilets or put down drains. Even moist towelettes described as being sewer-safe may result in blockages.

2. Use Root Killer To Prevent Blockages

Old sewer lines may be more prone to blockages formed by invasive tree roots. Homeowners can treat lines with a foaming herbicide once a year to eliminate growth and prevent a common backup cause. Avoid solutions that contain copper sulfate, an ingredient that may damage pipe materials.

3. Consider Installing Specialized Components

Homeowners may want to consider installing plumbing components designed to decrease the likelihood of backups. Consult with a plumber to determine whether a backflow valve, overhead sewer or standpipe could significantly limit the risk of sewer damage at a residence. A backflow valve or standpipe can be relatively affordable, whereas an overhead sewer is a more costly solution.

These tips may help to reduce the likelihood of a sewer backup. Homeowners can take preventative measures to prevent blockages or clogs from forming in residential lines. Depending on the condition of these lines, a homeowner may want to invest in a sewer cleaning. Specialized modifications can prevent flooding resulting from an overflowing municipal main. If a property sustains any sewer or storm damage, homeowners should rely on a residential mitigation and restoration company located in Plum Springs, KY.

How To Remediate Water Problems at Your Commercial Property: 3 Tips

4/18/2019 (Permalink)

SERVPRO, professional and dedicated to being fast on site to prevent further damage.

Tips To Keep In Mind When Water Damage Arises In Your Commercial Property

When your Plano, KY, commercial property is damaged by water, you may not know where to begin when it comes to cleanup efforts. Depending on the type of water damage your building experiences, recovering and making repairs can be challenging. However, there are a few tips you can keep in mind so you can take action right away when such problems arise.

1. Turn Off the Main Water Line

If your problem is stemming from frozen or broken pipes, you may be able to reduce the amount of damage that occurs by turning off the main water line. It is important to remember to take this step only if the shutoff is in an area that is safe, not flooded or does not contain electrical paneling. If you rent the building and do not know where the shutoff valve is, call your landlord as soon as you discover the line break so he or she can come to assist you.

2. Close Off Affected Areas

Water cleanup may be simpler if you can keep flooding contained. For example, in the case of flooding from a broken sink pipe in the bedroom, You can attempt to seal off the area by closing the door and stuffing the base with towels. Once the area is secure, place caution signs around the area to alert employees to the possible danger and do not allow anyone inside until professionals arrive to drain away the water.

3. Call in Professional Remediation Services

Calling your local water damage and cleanup company can be instrumental in the remediation process, especially when it comes to preventing problems that are caused by standing water. A company that specializes in water removal and restoration may help reduce the risk of mold growth and other issues that can be caused by flooding.

When water damage threatens your Plano, KY, business, knowing how to reduce the risk of long-term problems can help you lower repair costs and protect your greatest investment.

Answering a Few Common Question About Mold

4/12/2019 (Permalink)

When disaster strikes call SERVPRO

Four Common Questions About Mold

When commercial property owners notice mold growth in their buildings, it is reasonable to panic, but it is not always necessary. However, if you are currently experiencing a mold problem, you likely have a few questions. Therefore, to help ease your mind, the below list is a compilation of the four most common questions about mold.

1. Is Mold Toxic?

There are variations of mold, and some of them are toxic while others aren't. Most common funguses are not poisonous and will not negatively impact health unless you are exposed to high levels for prolonged periods of time. Therefore, quick remediation is always best.

2. How Fast Does Mold Spread?

Mold growth can begin within 24 to 48 hours of water damage, and it will continue to spread rapidly after that if not remediated. Also, mold is not limited to only water damaged areas. Spores can spread throughout your property through ventilation systems, contaminating multiple areas at a time.

3. What Are the Primary Causes of Mold?

High humidity and moisture or water damage are the primary causes of mold development. Spores exist everywhere, and there is no way around that, but to grow fungus needs water and moisture.

4. How Does the Remediation Process Work?

When hiring a mold remediation specialist in the Smiths, KY, area, keep in mind that it is a five-level process: (1) protection, (2) containment, (3) tear out, (4) cleaning and disinfecting and (5) salvage and restoration. While containment and tear out are the most significant parts of the remediation process due to actual mold removal, each level builds on the next to ensure the safety of your building, tenants and yourself.

Mold growth is a real concern for many property owners. However, the fears can be minimized if you take action when you encounter a problem and call in a specialist. The number of mold varieties and the possibility of spread means that calling in professionals may be the only responsible action to take.

Grease Fire in Bowling Green, KY

4/8/2019 (Permalink)

Kitchen Fire in Bowling Green, KY

This Bowling Green, KY kitchen was damaged when a pan caught fire and ignited the stove and cabinetry above. Smoke and soot affected most of the home and the resident had to move out until work could be completed. We heard about the fire on Twitter and arrived on the scene while it was still smoldering.

SERVPRO of Warren County was there to help

It takes several days of scrubbing down walls and ceilings as well as setting negative air machines to help with the odor in the home. SERVPRO of Warren County uses special chemicals in order to cut through the grime caused by a grease fire. Our crew works dilligently to get this work done in order to get the resident back in their own bed where they belong.

Our customer was very happy that we were there in a timely manner to get the process started as smoothly as possible.

Solar Panels vs. Nature: What Could Crack the Cells

4/8/2019 (Permalink)

Solar Panels on the roof of a suburban house in Bowling Green, KY.

Solar panel damage is rare, but when it does happen, it’s usually as a result of a hard-hitting storm. There are a few things you can do to prepare if you know a storm is on the way to Bowling Green, KY.

The examples below of instances where panels stayed intact may give you peace of mind that yours could also stay safe.

When Nature Strikes

Solar panels are usually built to hold up even in the most extreme of circumstances. However, there are some common causes to damaged panels.

 • Hail (especially when it hits the same spot repeatedly)

• High winds (uplift can happen when wind blows between your roof and panels)

• Roof damage (if your roof wasn’t built well to begin with, the panels can fly off with it)

Where Solar Panels Stayed Intact

Storms have tested panels with much success in recent years:

• Hurricane Maria: 180 mph winds didn’t even leave a scratch on a 645 kW solar array on a VA hospital in San Juan. It operated well after the storm, even though nearly all of the island was without power.

• Hurricane Sandy: panel damage was few and far between in New Jersey when this hurricane hit in 2012, days after the state installed dozens of panels.

• Severe hail in Denver: only one out of more than 3,000 panels on the National Renewable Energy Laboratory campus was damaged in this rare storm.

What To Do Before and After the Storm

Prepare for a storm the same way you would without solar panels. Don’t try to remove them, as the racks are built to handle the storm. You may want to take pictures of the system just in case. If the storm does cause an issue, you can show those pictures to your insurance agent. Most providers cover panels, but you may want to double check before it’s too late.

When you do experience panel damage, don’t try to fix it yourself. Always call a professional in Bowling Green, KY, first.

SERVPRO of Warren County is ready to respond immediately to water and storm damage emergencies. 

Why Is IICRC Certification Important?

3/24/2019 (Permalink)

SERVPRO is certified with the IICRC for water, fire and mold damage

The standards for the restoration industry are set by the Institute of Inspection Cleaning and Restoration. A professional who holds this certification is prepared to use cutting-edge techniques and offer the highest standard of service. There are several reasons that the Preferred Vendors of insurance companies maintain IICRC credentials.

Industry-Wide Standards

The standards of this certifying agency are developed and maintained by leading restoration professionals. This organization collaborates with the American National Standards Institute and establishes its own standards:

  • ANSI
  • BSR

ANSI and BSR standards apply to particular types of restoration, whereas Institute certification is earned by restoration professionals. In order to become certified, a service provider must demonstrate their knowledge of and ability to adhere to best practices for mitigation and restoration.

Up-To-Date Methods

The Institute regularly updates standards and offers new certifications. Even after a professional earns a certification, he or she must still obtain 14 credit hours of continuing education every four years. This requirement ensures that the certifications issued by this agency remain current based on industry standards. Any professional who holds a restoration or mitigation certificate should be capable of meeting or exceeding the expectations of clients and insurers.

Preferred By Insurers

Most mitigation and restoration companies that insurance companies consider Preferred Vendors maintain certification. In order to be considered certified, a company or franchise must employ at least one credentialed technician. SERVPRO is an approved training school, and new franchise owners and employees are encouraged to obtain and maintain certification. Insurers can trust that certified restoration professionals will recommend the best methods for damage mitigation and restoration.

Clients and insurers should make sure that the service they hire to restore damage is certified by the IICRC. This certification indicates that professionals are trained in the most effective methods. Inquire about the certification status of a damage mitigation and restoration company in Richardsville, KY.

What To Do if Your Light Floods

3/15/2019 (Permalink)

Leaking water from light fixture in a Plano, KY home

How to Repair Water Damage to Your Ceiling

A broken pipe or overflowing bathtub can cause leaks in the oddest places. If there is a light fixture on the ceiling directly below the leak, you could find water in the light. Water and electricity don't mix well, so it's important to take a few preliminary steps before water restoration experts arrive to repair the water damage to your ceiling.

1. Cut Electricity

The first thing to do is to stop the electrical current that is flowing to the light. Water is an excellent conductor of electricity, so a light fixture with water poses a risk of shock to anyone who comes into contact with it. If you want to make sure that the electricity is off, you can test nearby dry surfaces with a voltage tester that doesn't make actual contact with the surface.

2. Stop Water Flow

After you have eliminated the electrical risk, it's a good idea to shut off the source of the leak. If a toilet overflow is the culprit, turn the water off at the wall to stop water from running into the tank. If you have a broken pipe, you will likely need to turn the water off at the water main to keep from getting more water in the light below.

3. Call Professionals

Ceiling damage from a water leak is not the sort of thing you want to handle on your own. Certified technicians in Plano, KY, have the knowledge and tools to fix the problem safely and efficiently. By leaving it up to them, you can likely avoid secondary damage such as mold or further leaking and be confident that the damage is remediated completely.

A leak on the second floor may result in water in the light below it. Your best course of action in this situation is to stop the flow of electricity and water to the area and let the professionals take it from there.

Perpetual Mold: Ending the Cycle Once and For All

3/6/2019 (Permalink)

Mold in floor on a Smiths, KY kitchen

Perpetual Mold

Most people are automatically alarmed when they hear the phrase black mold. However, when dealing with other types of mold, they may be nonchalant about the removal process, foregoing safety measures and buying the most readily available cleaners. Then, they are surprised when the mold returns and keep coming back no matter how hard they scrub or which chemical cleaner they use. There is a good reason for this perpetual cycle, and that is that surface cleaning is only half the battle.

1. Getting to the Underlying Issue

Mold cleanup is thorough and deep. While you may only see the mold on the surface of your walls, it is likely deep within the wall cavity. Therefore, to truly eliminate a mold infestation, you have to get below the surface, exterminating the infestation where it began.

2. Removing All Signs

Black mold, or any mold for that matter, spreads quickly, and its spores can allow it to hop from one location to the next, traveling on air currents and through vents. The ability for mold to travel means that it is necessary to remove all signs, and while it is unlikely to remove every spore in a home, eliminating the source of the infestation is a great place to start.

3. Controlling the Atmosphere

As previously mentioned, mold spores travel on air currents, meaning that it is necessary to restrict that movement when trying to remediate an infestation. This control is difficult and time-consuming, as rooms must be quarantined from each other and ventilation limited and controlled. Also, movement in a room must be limited and slow.

4. Calling for Inspections

Mold remediation is best performed by a disaster restoration specialist in the Smiths, KY, area. These companies are certified and experienced in mold removal, and they will not work on your house until they test for species and understand the right path forward.

While toxic black mold is dangerous, many mold varieties may produce adverse health effects. Therefore, before diving into DIY remediation, think about the chances of perpetual mold, and how a specialist may be your best choice.

4 Important Steps You Should Take To Reduce Space Heater Fires

2/22/2019 (Permalink)

Keep space heaters clear of dust and pet hair

4 Steps To Take Preventing Fire Damage From a Burned Space Heater

Space heaters can be very convenient, especially if you have one room in your home that never seems to get enough heat from your central HVAC system. Whether you use a space heater regularly or you only pull it out on the coldest winter days, here are four important steps you should always take to prevent fire damage in Bowling Green, KY, from a burned space heater. 

1. Clean It Thoroughly

Before you use your space heater for the first time, make sure you clean all visible surfaces thoroughly. Dust and other small particles tend to build up on the heater’s surface and could potentially cause the unit to overheat or catch fire if not removed regularly. 

2. Leave Plenty of Empty Space Around Your Heater

Never put your heater up against a blanket, piece of furniture or any other item. If you do, you’re likely to have a burned space heater before long. Space heaters should always have at least three feet of empty space around them, free from furniture, carpets and other items. 

3. Keep Heaters Away From Kids

Don’t operate a space heater in an area where kids frequently play. To reduce the risk of fire if a child does accidentally knock over the heater, make sure you purchase one that has an emergency shut-off mechanism. You should also keep pets away from heaters whenever possible. 

4. Never Leave a Heater Unattended

Never leave a space heater unattended. If you plan to leave the room for a few minutes or a few hours, turn the space heater off beforehand. You can easily turn it back on when you return. 

Following these preventatives steps will minimize your chances of fire damage while warming your home. If you experience a burned space heater or fire damage even after taking these preventative steps, a fire damage restoration professional can help with your smoke cleanup and restoration needs. 

2 Reasons To Address Mold Immediately

2/22/2019 (Permalink)

Water heater leaked causing mold growth in a Bowling Green, KY home

Prevent Mold Growth in Your Home

The presence of mold leaves behind an unmistakable musty odor. Although this fungus can develop inside a house when it is simply a little too humid, it is more likely to develop after flood water damages the premises. When that flooding is accompanied by sewage loss, the contaminants only exacerbate the problem. Homeowners in Bowling Green, KY should try to prevent mold growth entirely. However, if mold does develop, then you need to address it right away before a bad stench turns into something much worse. 

1. Structural Damage

Mold is particularly destructive to certain materials, including gypsum board, plaster and wood. Over time, these materials may weaken and change color. You may not even see the damage if the item is painted, but the paint merely hides the mildew. The only way to ensure your home remains structurally sound is to remove all presence of mold. Certain structures may need to be replaced entirely to make sure your house is safe to live in. 

2. Rapid Growth

Mold growth can get out of hand in just 24 hours. It can spread exponentially when exposed to the right conditions. Leaks, condensation and high humidity can accelerate the growth process, causing the mold to overtake entire sections of walls and flooring. Over time, this can lead to toxic black mold. 

An even more dangerous aspect is that visible mold is only half the story. If you see mold, then there is a very high likelihood there is even more growing out of sight. You need someone to come out to your place immediately to ensure your house remains mold-free.

When bringing in a professional team in Bowling Green, KY to address mold in your home, it is vital that every sign of it is removed. This includes the mold you see on the wall as well as spores that have entered the air. Without addressing the problem comprehensively, the mold growth will simply resume, sometimes in less than a day. 

How Does a Restoration Company Respond to Large Losses?

2/18/2019 (Permalink)

Rely on the leading mitigation and restoration company in Smiths, KY

In the event of a hurricane, flooding, wildfires or other extensive damage in Smiths, KY, independent restoration businesses may find their resources pushed to the limit. This may result in longer response times and lower-quality service. In the event of catastrophic loss, homeowners should seek out a local franchise of a larger restoration company. Here three ways in which this model can improve speed and service quality.

1. Applying Local Expertise

When it comes to storm damage, various regions are prone to different types of disasters. Damage mitigation and restoration professionals gain experience with the types of damage that occur most often in a region. A local franchise combines the benefit of regional expertise with the resources of a national company.

2. Relying on National Reinforcement

In the event of a catastrophic loss, a local franchise may have a limited ability to meet homeowners' needs. A national network of more than 1,700 franchises enables SERVPRO to direct experts and specialized equipment to areas in need. This makes it possible for a local franchise to exceed the service volume of independent mitigation and restoration companies while maintaining quality.

3. Maintaining Service Quality

A national company with industry-standard certifications is a Preferred Vendor of many insurers because of its ability to stand by its work. The structure of this business can enable a franchise in an area experiencing a crisis to call on additional resources to meet local needs. This can ensure that every homeowner receives as fast a response time as possible along with complete, high-quality service.

A company with the ability to call on more than one thousand franchises is better able to respond to a catastrophic loss scenario than an independent mitigation or restoration service. When independent businesses are slow to respond, homeowners should rely on the leading mitigation and restoration company with a franchise located in Smiths, KY.

3 Essential Tips for Dealing With Mold Damage

2/18/2019 (Permalink)

Mold in Bowling Green, KY home

Dealing With Mold Damage

Once black mold begins to take root inside your home in Bowling Green, KY it can move through and infect your indoor spaces in less than 48 hours. Left unchecked, this variety of fungus can cause cosmetic damage and unpleasant odors and even degrade your home’s structural integrity over time. Your strategy to put this destruction in check and reclaim your house relies mostly on a residential restoration company that will quickly respond to your call, then work rapidly to evacuate excess moisture and restore your home. Until they arrive, there are some critical steps you can take to help stop its spread.

1. Power Down HVAC Equipment and Fans

Black mold multiplies through releasing spores into the air. Since your heating and cooling systems are designed to move air through your home, shutting them off can mitigate your mold and moisture problems. Leave this equipment off until you’re given the all-clear to turn it back on by your water damage and restoration professional. 

2. Turn Off the Water

Overabundant moisture causes residential and commercial indoor mold growth. Keeping your water on simply adds to the problem by worsening leaks and saturating already damp areas. A water shutoff will also reduce your chances of shocking hazards due to exposed wiring near excess water.

3. Do Not Attempt Mold Cleanup Yourself

Black mold looks unsightly, and you may be tempted to douse it in bleach or try drying things out yourself. This isn’t a wise idea, as you could aggravate its spread as well as endanger your health and that of others in your home. After all, that’s why you called your mold and water removal experts. 

Although you may feel as if you’re helpless when water damage hits, you can take a few small steps to mitigate mold growth inside your home in Bowling Green, KY. Ceasing the use of your HVAC systems, cutting off your water and avoiding your own cleanup attempts will help stop black mold from spreading. These tips also help restoration professionals do their job and get your life back on track. Visit http://www.SERVPROwarrencounty.com for more information on mold.

Readying for Storm Season – Tips for Inspecting Your Building

2/13/2019 (Permalink)

Hail is one of the most common storm threats.

Tips For Inspecting Your Building

Finding and repairing vulnerabilities in your Bowling Green, KY building before a storm offers the best chance at seeing minimal damage. Fortunately, small things like proper exterior maintenance can dramatically improve your chances of getting through unscathed. Here are tips you can follow for inspecting your building before a storm hits.

Understand the Risks

Each storm brings its own unique threats. Some of the most common threats of all storms include:

  • High winds
  • Hail
  • Power loss

While you can’t eliminate all risk, preparing with basic exterior maintenance can minimize some of the impact. The tips below can help you keep your building maintained and know what to look for as you prepare for storm season.

Secure Loose Objects

Wind is one of the biggest risks during any storm. As you examine your building exterior, look for loose shutters, fences, doors and even windows. Any of these can break off, creating dangerous projectiles during a storm. Secure these with locks, window shutters or plywood.

Monitor Hanging Icicles

Icicles may seem attractive, but they’re typically a sign of a poorly insulated roof. Too much heat in the attic can melt snow, leading to water runoff into gutters. The liquid refreezes and creates a dam of ice that can collapse. Inspect your roof eaves for icicles and target those areas for an interior roof inspection and possible repairs.

Clear Unsafe Tree Limbs

Trees can be a major threat to your building in a storm. Inspect your building’s exterior for overgrown branches as well as trees with shallow, rotting roots. Prepare to have branches trimmed or vulnerable trees removed to prevent damage to your roof or windows in a storm.

One of the best ways to get your building through a storm safely is by preparing in advance. Take time to do basic exterior maintenance and building inspection to minimize the need for storm damage cleanup and expense.

4 Tips To Teach Your Kids on How To Escape a House Fire

2/5/2019 (Permalink)

Have your fire escape plan ready!

4 Tips To Teach Your Kids on How To Escape a House Fire

While everyone hopes that a fire never happens in their house in Richardsville, KY, it is important that everyone in your home is well prepared. An essential step in ensuring your kid’s safety in a home fire is to teach them how to keep themselves safe and escape if possible. Make sure they know the following four tips!

1. Fire Crawl

Explain to your children that breathing in a lot of smoke can hurt their lungs, and that smoke rises up into the air. Show them how to travel low to the ground and keep their head down when smoke or fire is nearby. They can either crawl on all fours with their forearms on the ground or with their legs flat on the ground.

2. Checking Doors

Your kid’s safety depends greatly on whether or not they know not to immediately open doors when they suspect a fire might be near. It is important that you teach your child that opening a door without checking can cause an explosion. Demonstrate how to check the doors’ temperature with the back side of your hand.

3. Stop, Drop, and Roll

If your child’s clothing catches on fire, it is important they know how to quickly extinguish the fire to prevent the fire from spreading. Encourage your kids to remember the phrase “stop, drop, and roll” so they know to immediately stop moving, drop to the ground, and roll around until the fire is out.

4. Go Outside and Stay There

Come up with a fire escape plan that your child can use to escape outdoors. Tell them that once they get outside that they can’t go back inside to retrieve any of their items and that a fire restoration service will be able to help retrieve them later.

While you will certainly worry about your kid’s safety if a fire starts in your home, teaching them these tips will give you some peace of mind that they will make it out safely!

Top Reasons Homeowners Insurance Won’t Pay for Your Mold

1/25/2019 (Permalink)

Mold in Plano, KY

You’ve kept your home in tip top condition but mold has still reared its ugly head. Fungus happens to even the most meticulous of homeowners, but fortunately you have mold coverage, right? This is an assumption that many Plano, KY, homeowners have learned is incorrect only after being saddled with major bills. The truth is, with little exception, most homeowner’s insurance doesn’t cover fungus growth. Here are a couple of the top reasons why.

How Costly is Mold Removal?

Getting rid of mold is no small task, and that’s one reason insurance companies are reticent to cover it. Repairs can run up to $6,000 and then some. That estimate includes things like:

  • Inspections
  • Air quality tests
  • Remediation
  • Restoration

If you’re expecting your homeowner’s insurance to pay for all of this, think again. Here’s why.

It’s Not a “Covered” Peril

On average, a homeowner’s policy pays for fungus growth damage caused by a “covered peril.” Such perils are events that are already covered in the policy, and typically include fire, lightning and vandalism – unlikely causes of mold!

You Caused the Damage

If mold resulted from something you did, your policy won’t cover it. Leaving around wet towels and other materials, resulting in a mold infestation is one example. Another is if a preventable water leak or other maintenance failures led mold to flourish.

It’s Flood-Related

A natural disaster like a flood might seem like a covered peril, and such events can indeed be covered, just not by a standard policy. Flood damage is typically covered by a flood policy separate and apart from typical homeowner’s insurance. That damage can include mold.

Knowing what your homeowner’s insurance will and won’t cover when it comes to fungus growth is key to being prepared. Speak to an insurance expert about mold insurance and mold remediation to learn how to get the protection you deserve.

3 Ways To Start Restoring Your Home After Water Damage

1/18/2019 (Permalink)

Water damage in a Smiths, KY residence

3 Ways To Start Restoring Your Home After Water Damage

If you’ve recently come across water damage in your Smiths, KY, home, you probably know it’s important to act fast. However, you may not know where to start when it comes to handling the water cleanup. Here are three ways to begin the process of restoration in your home, whether it’s due to common broken pipes or a surprise natural disaster.

1. Shut off the main water supply in the home until help arrives.
If damage has resulted from common leaks in the home, the most important first step is ensuring that the source of the water is found and stopped. Turning off the main water valve is key to taking control of the issue and stopping any more serious damage from occurring. Once a trained water damage restoration team has been contacted to inspect the home, they can inform you when the source has been located, and it’s acceptable to turn the water supply back on throughout the house.

2. Determine the toxicity of the water involved.
There are different types of water to consider when dealing with damage to your home. Clean water comes from sources such as simple broken pipes, rain or condensation, and it can be swiftly removed without the need for proper protection. However, the type known as black water is the most severe, coming from sources such as sewage lines or flood waters from natural disasters that can contain unknown bacteria or other contaminants. If this is the case in your Smiths, KY, home, stay away from the water and call for professional help to decontaminate the area.

3. If you’re able, try to dry out the area where damage has occurred.
If it’s safe to use electricity in the home, simply staging fans or dehumidifiers near the water-affected zones can be a great help to start mitigating the damage.

If you’ve come across water damage in your residence and you don’t know where to turn, know that there are always professionals here to help restore your home and give you peace of mind.

How to Safely Approach the Cleanup Process After an Electrical Fire

1/12/2019 (Permalink)

Smoke damage on electronics in Bowling Green, KY

It is a common misconception that an electrical fire can only take place in an old building. Aged wiring and damaged outlets are often blamed for the ignition of these dangerous fiery outbreaks. But old wires are not the sole cause of electrical fires. Learn how these fires can start, and what to do after a fire has occurred at your Bowling Green, KY facility.

Prevent Fires by Identifying Electrical Hazards

The best way to avoid a commercial fire incident is to watch for the telltale signs of danger. Before an electrical fire breaks out, some recognizable indicators of electrical hazards may be lurking below the surface. Watch for these key indicators of electrical problems:

  • Frequent breaker overload
  • Hot or smoking light fixtures
  • Sparks from electrical outlets
  • Loud popping sounds when turning on or plugging-in an appliance

Approach Cleanup With Caution

If your commercial business has fallen victim to a workplace fire you should begin the cleanup process immediately, but approach with caution. Hiring a fire cleanup crew is the surest way to protect and possibly save electronics that have taken fire damage. Electronic devices and machinery are very susceptible to irreversible damage from flames, smoke and soot. Avoid operating or turning on any electrical device that may have been exposed during the fire. Wiring that has been burned or received smoke damage could be at risk for further danger. Stay safe by hiring professionals.

Seek Electronic Restoration

When looking to clean and restore workplace belongings and electronics, professional fire restoration services are essential. Electrical devices require special care to prevent further damage or total loss. A restoration team can evaluate the effectiveness of computer cleanup efforts and determine what is salvageable. Removing ashes and smoke from electronics requires special equipment and qualified expertise.

After an electrical fire, the cleanup process should be left in the fit hands of trained professionals. Working with the right tools and know-how, these experts can address all of your commercial fire concerns and restore a clean and safe environment.

Precautions After Flood Damage

12/23/2018 (Permalink)

Water loss in a main conference room due to pipe burst in a Bowling Green, KY hotel

Precautions After Flood Damage

Prompt attention during a commercial flood event is crucial to getting your business back online in a reasonable time frame. Any source of standing water, such as a broken pipe or poor exterior drainage, can quickly get out of control and make the affected floor space unusable. Managers and business owners can use the following tips to minimize downtime in Bowling Green, KY.

1. Avoid Safety Hazards

Do not allow employees to enter any area where electrical outlets or other pieces of equipment are inundated. Remove any appliances or larger machinery from affected areas if possible, and make sure that the electricity has been cut off at the circuit breaker or otherwise disconnected. Standing water, especially in softer materials such as upholstery or drywall, can incubate mold and other disease-causing agents. These should be dried or removed quickly.

2. Begin the Recovery Process

After all water inflow has been eliminated, the next step is to address the existing water damage. Any broken pipe or other water fixture must be replaced. Maintain proper interior and exterior drainage through a sump pump and landscaping that directs water away from the building. Document any damage and necessary repairs in order to expedite filing an insurance claim.

3. Future Considerations

The best method to protect your commercial property against flooding is to stop the problem before it starts. Familiarize yourself with nearby sewer connections to guarantee that there are no blockages. Have the contact information of a local qualified cleanup professional to minimize the amount of time that flood water lingers at your place of business. Brief your employees on a few safety and remediation strategies in case another flood event occurs.

A simple broken pipe doesn’t have to mean a catastrophic loss of revenue. Turn your flood problems around and keep your business running optimally by following the above simple tips.

Does Lightning Cause House Fires?

12/23/2018 (Permalink)

Wiring caught fire in a Smiths, KY home

Lightning strikes regularly cause more than 22,000 reported fires per year in the United States. These fires result in upwards of $450 million in damages. Find out more about the various types of flashes that pose a lightning fire risk and how strikes travel toward the ground and ignite.

Types of Flashes

Flashes may involve one or more leaders, return strokes, and continuing current. Depending on the type of current, a flash may be considered:

  • A hot flash with continuing current
  • A cold flash with return strokes that may flicker
  • A combined flash with returned strokes and continuing current

A hot flash with continuing current is the most common lightning fire cause. This type of flash illuminates with varying levels of brightness. If a hot flash hits an object, it may heat and ignite. These fires may be visible or hidden, and can result in extensive damage. Fire restoration experts work on many house fires that result from hot flashes.

How Strikes Travel

Flashes can travel through the air without the need for conductors. Any conductive materials on or near the ground are capable of attracting a strike. Some of the most common conductors include:

  • Downspouts
  • Gutters
  • Gas lines
  • Water pipes
  • Window frames
  • Wiring

Flashes may jump through the air from one conductor to another with better grounding. This rerouting is called a side flash, and poses the greatest risk of a house fire.

Lightning can cause visible fires or dangerous hidden fires on a roof, in an attic, or behind walls. If a direct strike occurs at or near a residence in Smiths, KY, the homeowner should call the fire department. It may not be immediately obvious that a lightning fire has started until significant damage has been sustained. These fires also pose a major safety risk. Firefighters can confirm that no fire is present or extinguish hidden fires.

Avoid Costly Water Leaks

12/23/2018 (Permalink)

Pipe burst causing water to cover the classroom in Plano,NY

An Undetected Pipe Break or Water Leak Could Cost You Thousands Each Year

If you own a business in Plano, KY, you're probably always looking for ways to maximize your revenue stream. One big way to save on expenses is to prevent leaks in your building. Did you know that an undetected pipe break or water leak could potentially cost you thousands each year? Below, we'll examine the most likely causes of leakage and what to do about them.

1. Outside Spigots

These are easy to forget. A leaking spigot on the outside of your building can not only be wasting water (and money), but could actually cause water damage to the building's foundation.

2. Leaky Toilets

You could lose up to 73,000 gallons of water from a leaky toilet in one year. If your building has several toilets, you could be losing a lot more. By simply replacing worn-out gaskets and flanges, this water loss can be easily prevented.

3. Faucet Leaks

A water leak from a single dripping faucet can use more than 20 gallons of water in a day. Think of how much you're losing if you have three or four sinks on every floor! You could save a lot of money by just by inspecting the taps and replacing some washers.

4. Water Heaters

A water heater with a slow leak is something that might go undetected for a long time. Not only does this waste a great deal of water, but it could cause damage to the saturated areas on the adjacent floor and walls. Additional secondary damage could come from mold and mildew.

5. Hidden Pipe Damage

A pipe break is not always so obvious; if the breakage is hidden behind a wall or floor, you're not going to see it. That's why it's a good idea to get an inspection done by a water mitigation professional at least once a year.

If left unchecked, a water leak can waste a good deal of money and cause a lot of headaches. The good news is that you can prevent a leak from happening by just paying attention to the likely suspects listed above.

3 Mold Remediation Techniques Used By Professionals

12/6/2018 (Permalink)

Mold in Bowling Green,KY

3 Ways of Keeping your Home Safe and Sanitary

Black mold might seem like a difficult problem to conquer. It spreads quickly and often accompanies an unpleasant smell. Home restoration experts have effective techniques to eliminate the problem, however. Here are three ways professionals in Bowling Green, KY are keeping homes safe and sanitary. 

1. Water Extraction

Since mold thrives in areas of high moisture, it is often a symptom of an underlying moisture problem. Flooding, leaks or high humidity can cause water to stagnate in drains, behind walls or under carpeting. Professionals use fans, vacuums and heating techniques to dry the wet area and prevent mold spores from growing and disseminating. In severe cases, a tear out of your flooring or drywall might be necessary. 

2.Removal and Cleaning of Damaged Materials

Thorough mold cleanup involves removing all wet materials in the contaminated area such as upholstery, curtains or rugs and drying them. If they are unsalvageable, they should be put in thick plastic bags that are tightly knotted and disposed of in a dumpster. Hard surfaces can be scrubbed with wire brushes, wiped with a damp cloth and disinfected with a detergent solution. 

3. Isolating the Contaminated Area

To prevent mold from spreading, professionals isolate the affected area as much as possible. They close windows and doors, use polyethylene sheeting to cover openings and seal seams with duct tape. Black mold can easily enter a HVAC system and contaminate several rooms. Proper mold remediation should also include wearing protective gloves and clothing to avoid getting sick. 

Black mold can affect any home in Bowling Green, KY. It is known as one of the most unsightly varieties of mold. Calling a home restoration company as soon as you spot this substance is the best way to get your residence back to top condition. Professionals can extract moisture, clean your possessions and prevent further pollution to win the battle against mold for good. 

Mold in the rafters

12/6/2018 (Permalink)

Mold in Warren County Kentucky Attic is no match for our crew.

The attic of this rental home in Warren County Kentucky had some mold growth due to high humidity and a small water leak. The leak was fixed, however, the owner wanted to take care of the mold for the tenant's health and safety. 

SERVPRO of Warren County was able to pull out and replace the molded insulation as well as sand and clean the rafters and joists to remove any signs of mold growth. When that was completed, they sprayed the area with an antimicrobial as a precaution and sealed the affected areas with an antimicrobial paint that will help prevent any future growth of mold.   

No matter how big or small our crew is always ready to help with your water, fire and mold cleanup needs.

Mold Remediation: What To Expect

11/29/2018 (Permalink)

Moldy floor in a Richardsville,KY building

Mold Remediation

Realizing you have mold growth in your commercial property in Richardsville, KY, is never a happy discovery, but mold removal can be a fairly straightforward process. It can take anywhere from three to seven days to completely remediate your building, depending on several factors, including how much water or moisture has to be removed and how large the patch of fungus is. Here are the basic steps you can expect mold remediation experts to take to see the process through from beginning to end.

1. Inspection

To understand the extent of the problem and to give you an estimate not only of the time that will be involved in resolving it but also how much it will cost to do so, technicians must inspect the affected area. They test the building for black mold to identify concentrations where growth is likely to occur. They also survey the damage that led to the growth and take care of it so that mold does not become a recurring issue.

2. Containment

To prevent further spread during the mold removal process, the problem must be contained before mitigation can begin. Experts block off the area and shut down air flow out of it to keep spores from moving to other parts of the building.

3. Removal

All materials infested with mold must be taken out of the building. This includes items that must be cleaned or discarded. It also may include drywall, ceiling tiles and flooring. Mold often roots into porous material, so it is usually easier to replace the material than try to get every spore that has embedded itself out.

4. Restoration

After all mold growth has been dealt with, technicians replace the parts that have been removed and return the items that have been cleaned. It is a good idea to hire a company that performs both mitigation and restoration so that your recovery time is minimal.

Mold removal may put part of your building out of commission for anywhere from a few days up to a week. The benefit of getting the problem completely resolved is worth as much time it takes, though.

What You Need To Know About Your Commercial Property Insurance

11/21/2018 (Permalink)

Fire damage in a Smiths,KY business

Running a small business in Smiths, KY, can be hard work. It can also be expensive. To protect your investment, you probably have a commercial insurance policy. If your policy is like most, though, it is full of legalese. Even though you may not have the patience to read through dozens of pages, you should know how your policy addresses fire damage.

Why Your Company Needs Fire Coverage

When referring to fires, insurance professionals use the following two categories:

  • Friendly fires
  • Hostile fires

With friendly fires, flames stay where you intend them to stay. Fires in fireplaces or stoves are examples of friendly fires. Hostile fires are those that leave containment areas and cause damage. For insurance purposes, coverage is often exclusively for fire damage from hostile fires. If your business’s policy does not cover these fires, you may have to pay for any damage on your own. Of course, no insurance policy covers fires you intentionally set.

What Fire Coverage Covers

Commercial insurance typically covers the damages your business sustains during a fire. While policies vary in coverage levels, most protect the following:

  • Structures
  • Outside buildings
  • Equipment
  • Inventory

If a fire does not completely destroy your business property, you may wish to work with a qualified fire-restoration specialist to restore your company to its pre-fire condition. Your commercial fire policy probably covers these expenses. Note, however, fire insurance does not usually protect your company from losses due to work stoppages. You aren’t out of luck, though, as you can purchase additional coverage to fill this gap.

Even small hostile fires can cause a tremendous amount of damage to the business you have spent years growing. As such, you must have a strategy for protecting your commercial enterprise from fires. With the right commercial insurance, you have the peace of mind you need to focus on meeting customer demands and maximizing profits.

Important Information You Should Know About Flood Cuts

11/13/2018 (Permalink)

Flood cuts performed in a Richardsville, KY home due to water damage

If your home has been affected by flooding in Richardsville, KY, you may feel overwhelmed by the process of restoration. A flood cut is sometimes needed after a home has been damaged by water, but you may be unsure if your home needs a flood cut, especially if you’re uncertain of the meaning.

What Exactly Is a Flood Cut and How Is It Done?

The term ‘flood cut’ is a simplified term for a common practice that is sometimes required after a home has sustained water damage. A flood cut:

  • Is the process of making a cut in a wall 12 inches above the flood lines in order to tear out drywall
  • Should be done once the home is free of hazards
  • Requires specified equipment and tools to allow for a safe removal of drywall

Why Are Flood Cuts Used?

Flood cuts are generally used to:

  • Remove damaged drywall and decrease the risk of contamination in the home
  • Allow for an accurate analysis of structural damage that has occurred
  • Allow for the restoration of structural damage

How Do I Know if My Home Needs a Flood Cut?

After flooding occurs, flood cuts are not always necessary. However, indicators that your home might need a flood cut can include:

  • Having water in your home that is contaminated with potentially hazardous bacteria
  • Having standing water in your home, even if it appears clean
  • The interior of your home remained wet or damp for an extended period of time

Understanding what a flood cut is, why it is sometimes necessary and when it should be used after flooding occurs can help you better understand what is going on during your home’s restoration process. If your home has sustained water damage due to a flood, it can help to contact flood damage restoration experts who can help you safely and effectively restore your home.

5 Steps to Fire Safety

10/24/2018 (Permalink)

A fire escape plan is a vital part of your family's safety

Protecting your home in Plano, KY, from fire damage is an essential safety precaution. It's important to have a fire escape plan, however, just in case your home does catch fire. The American Red Cross gives several tips on how you can prepare for a fire emergency in your home.

5 Steps to Fire Safety

1. Make a list of emergency contact numbers. The emergency number 9-1-1 is pretty easy to remember, but you will also need to contact your insurance company and fire restoration specialists pretty soon after you vacate your home. Having these numbers stored on your phone or in your backup files online ahead of time can significantly minimize the amount of time it takes to process the damage.

2. Have an emergency escape plan. Everyone in the family should be able to name two ways to get out of every room in your home. That way, if one path is blocked, you can still get to safety. Talk about the plan with family members to ensure everyone understands it.

3. Install and maintain smoke detectors. Your fire escape plan will likely be put into action by the sound of a smoke alarm. Install a detector in a common area on every level of the home and one outside each sleeping area. Test them monthly to make sure they're operational.

4. Establish a meeting point. Decide as a family where you will meet if you get separated after the fire. It could be a neighbor's house or a well-lit convenience store down the block. Everyone should be able to get there quickly on foot.

5. Practice the plan. At least twice a year, have a family fire drill. Go through the motions of evacuating your home as if it were actually on fire so that everyone can get a feel for what the process may be like if it ever becomes necessary.

A fire escape plan is a vital part of your family's safety. While you may never need it, but you'll be glad to have it if you do.

4 Cost-Effective Ways To Flood-Proof Your Building

10/19/2018 (Permalink)

Sump pumps can save your Smiths,KY building from flooding

Most commercial building owners in Smiths, KY, hate seeing flood damage every time a storm passes through the area. Thankfully, you don't have to resign yourself to this type of damage. You can work with a commercial water damage team to flood-proof your building.

1. Install a pump

Putting in a sump pump can save your building from a lot of flooding. A sump pump removes water from basements by pulling water out of sump basins. This type of equipment is popular in properties that have lower levels below the ground water level.

2. Put up barriers

If enough warning is given before a storm, you can choose to set up barriers. In many areas, sand bags can be used to direct water away from a building's foundation. While this can be a good solution to ward off flood damage, it only works when you have adequate warning about a potential storm. You could also choose to put up permanent earthen barriers around your building to ensure you are always ready for the worst-case scenario.

3. Increase water tightness.

Improving the seal around a building can keep storm damage to a minimum. This could include installing new windows and doors, replacing damaged siding or roofing and caulking around existing windows and doors. If water cannot get into a space, there won't be significant flooding.

4. Reorganize your space.

If you know the basement of your building floods during every heavy rain, you can reorganize how you use the space to minimize the damage done by the storm. Moving important documents and expensive equipment to higher levels may be enough flood proofing for your property.

As a building owner, you want to do everything you can to keep your property in the best shape possible. Putting preventative techniques in place to stop flood damage can help you keep your business operation even after severe storms.

Toilet Overflow: Three Things You Should Know

10/8/2018 (Permalink)

The water from your toilet is most likely a Category 2

If you are currently dealing with a flooded toilet in your Bowling Green, KY, home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

All Is Not Lost After Water Damage: Tips for Cleaning and Restoring Building's Contents

9/26/2018 (Permalink)

School classroom cleanup in Bowling Green, KY

If your building was in a flood, you may be worried about how you're going to clean your building's contents and equipment. Not only is business equipment expensive, but every day the damage goes untouched is another day that you lose money. You can prevent monetary loss and minimize damage by contacting a Bowling Green, KY, water damage remediation team regarding your flooded company and its contents ASAP. The sooner you begin remediation efforts, the less damage your contents are likely to undergo and the sooner you can get back up and running.

Content Considerations

The first step of the water damage remediation process involves determining which building contents are worth saving and which need to be destroyed. When assessing the damage, your remediation team will give careful attention to the following materials:

  • Drywall
  • Paneling
  • Insulation
  • Pressboard
  • Carpet
  • Carpet padding
  • Furniture
  • Upholstered office partitions

If non-porous materials such as those mentioned above had been sitting in water for more than 24 hours, and if dry cleaning cannot save them, chances are they are unsalvageable. When a flooded company keeps water-saturated materials, it puts it at risk of mold growth and other costly issues.

Non-Porous Materials are Likely Salvageable

Not all materials are unsalvageable. Non-porous materials such as those mentioned below can likely be cleaned, saved and used once more:

  • Stainless steel appliances
  • Glass furniture and fixtures
  • Granite surfaces

Some semi-porous materials such as tile and concrete may need to be given special consideration.

In some instances, if the water touched any of your office equipment or effected the wiring in your office, your team may recommend that you remove electronics and take them to a specialist for evaluation.

Dealing with a flooded company is never easy, but it doesn't have to be back or bank-breaking either. Contact your Oak Grove, KY, water damage remediation team for immediate and thorough assistance and for help minimizing the cost of damage as much as possible.

Why Waiting For an Adjuster Has Risks

9/19/2018 (Permalink)

Flooded basement caused by heavy rains in Smiths, KY

You are relieved that you bought flood insurance, but when there has been widespread flood damage in Smiths, KY, it may take a long time before the adjuster makes it to your house. You are probably getting mixed advice. Some people say it is unwise to make repairs before the adjuster comes, but others say it’s your responsibility to prevent subsequent damage. It sounds risky either way, so what should you do? You don’t want to do work that the adjuster denies, but you also have a responsibility and a need to protect your property from further damage.

Here are some initial actions you can take and why:

  • Document now. Take videos and photos of all property damage to share with your flood insurance company.
  • Tarp exposed areas. If there was damage to your home’s exterior, allowing wind and rain to continue entering, then you should try to prevent this exposure.
  • Remove water as quickly as you can. Your flood problem can quickly become a mold problem in as little as 24 – 48 hours. Mold spores are abundant in the air, and colonies multiply rapidly.
  • Move belongings out of the water. If you have larger furniture items, they can be blocked or separated from the wet floor with foil to prevent further damage. Remove smaller items from the water.
  • Begin the drying process. To prevent mold damage, continue ventilating and drying your property after water is removed. If your electricity is on and safe to operate, you should use fans and air conditioning to aid this process.

These actions are all in the category of preventing additional damage, which reduces costs for everyone. What’s great about working with a reputable flood recovery company is that they likely already have established relationships with flood insurance adjusters, paving a smooth path for the claims process and for getting your home back to normal as quickly as possible.

The Residential Rainbow of Mold

9/12/2018 (Permalink)

Mold growth on laundry room in a Bowling Green, KY home

Surprisingly, mold comes in an array of colors and hues. When you find green, blue or black mold at your home in Bowling Green, KY, an image of a rainbow, however, is the furthest thought from your mind. What do the colors mean? Why is it growing in your home?

Colors of Mold

There are a variety of colors, but any mold that is visible to the eye (or noticed by the nose) is in need of mold remediation. Common household colors include:

  • Frequently known as black mold, the color of this sort may appear more greenish-black. Paper, dust, lint and drywall are popular breeding grounds for this type of mold.
  • Green, brown and gray molds are usually found on walls, carpeting or insulation.
  • White, green and blue molds regularly live on walls and food.

Causes of Mold Growth

Regardless of the color, all molds flourish in the same environment:

  • Microscopic mold spores are always present in the air, but it takes certain environmental conditions for them to grow and spread.
  • Areas that are constantly warm and damp are perfect for spores to attach and cultivate.
  • In your home, persistent moisture from water damage, flooding or extreme humidity can cause mold to reproduce.

When a spore lands on a moist surface in Bowling Green, KY, mold grows and spreads. Outside, this helps to break down organic materials. Inside, it destroys your walls, ceilings and insulation. Irrespective of the color or surface, if mold is present in your house it must be remediated. Mold remediation specialists are trained to handle all varieties including black mold. Mold cleanup typically includes assessment, containment, air filtration and content restoration. After the air is filtered, it is normal for some spores to remain as mold is a naturally occurring element. However once the source of the continued moisture is resolved, the spores no longer have the proper environment to grow.

Floods Can Cause Unexpected Damage

8/29/2018 (Permalink)

Flood damage in Plano, KY

Flooding in Plano, KY is a serious business risk. Some businesses, especially those that maintain a lot of inventory, might be more susceptible to losses than others. The fact remains that flood damage could cause a host of problems:

  • Interruptions
  • Data loss
  • Rendering your facility uninhabitable

Business Interruption

Most companies have business interruption insurance. It's most popular in industries that need to keep working constantly in order to keep up with client orders to fulfill customer expectations. However, business Interruption insurance is not a blank check. Providers will often want to know that their policyholders are doing everything they can to get back to normal operations, such as hiring professional recovery companies.

Keeping Information Safe

Mini companies also rely on detailed records in order to track processes and finances from year to year. This can end up piling up on office computers or in filing cabinets. Smart managers make sure that there are practice is in place, whether they are automated or manual, to maintain off-site copies of a business's most vital records. If client confidentiality is a primary concern, businesses often use flood-proof storage solutions for their information.

Avoiding a Move

Floods have the potential to make a business vacate premises temporarily. However, flooding could also lead to more serious problems, such as black water and structural degradation. There's one main difference between businesses that have to leave for a few days and those that have to move permanently: response time. Forming a partnership ahead of time with a repair company could speed up the process.
There is no way for business owners in Plano, KY, to predict when and where floods might happen. However, keeping cost-effective systems and practices in place to address known risks is always a good idea. While proactive measures are important, acting quickly when flooding strikes is also a key factor in a company's ability to remain in business after a disaster.

Are Broken Pipes Covered by Insurance?

8/15/2018 (Permalink)

Drying mats on a hardwood floor in a Smith Grove, KY home

Whenever a disaster strikes your Smith Grove, KY, home, your mind may stray straight to the finances. After all, a flood can cost you a lot of money in repairs and restoration costs and that's a scary prospect. If a broken pipe caused your home to fill with water, will your insurance help pay for the damages? Your residential water cleanup crew may not be able to give you a straight answer because it all depends on the policies you have.

Normal Wear and Tear

Plumbing can take a beating in any home. If you have multiple people living in your house, the plumbing has to deal with even more use. Because of the normal wear and tear that affects the piping, many companies offer an insurance coverage that can help protect you against flooding caused by broken pipes. A regular homeowner's policy, however, may not cut it. You may need to add extra policies, including the following:

  • All-perils
  • Umbrella
  • Flood

With one of these extra policies, you may be able to breathe a sigh of relief even if your home is filled with waters from a plumbing accident. Be sure to talk with your insurance provider to find out what type of coverage you need.


Sometimes there are plenty of warnings that you need to fix a broken pipe. If you have a perpetual leak you ignore, for example, your insurance company may be able to cite this negligence as a reason for denying your claim. Other carelessness that could leave you completely liable for the damages regardless of the policies you hold include lack of heat in cold climates or purposefully putting foreign objects in the pipes.

Every homeowner's policy may be slightly different when it comes to flood protection. Some policies may cover the subsequent damage, such as destroyed flooring, ruined walls and damaged furnishings, of a broken pipe while others may not provide this protection.

Answers to Common Questions About Mold

7/24/2018 (Permalink)

Black and white mold growing If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action.

What does mold look like?

Mold can appear in many colors and could appear as a dark spot on the wall or as black specks around the window. Mold in the crawlspace may look like chalky white growth or could be dark spots behind the sink. Many people in Bowling Green, KY, recognize black mold, but it could appear in several colors, beginning with the most common.

• Black
• Brown
• White
• Yellow
• Blue
• Green
• Orange
• Red
• Pink

Any sign of mold should prompt you to contact a mold remediation expert, even if the growth spot only looks like hard water stains running below the knobs in the sink.

How can you tell if it's bad mold?

Not all types of mold are dangerous, but black mold and other forms of mold in large amounts could lead to expensive repairs and mold cleanup efforts. The best way to prevent extensive damage and repairs is to treat any appearance of mold as if it were bad mold. The only effective and reliable way to tell what type of mold is in a building is to contact an indoor environmental professional.

Who can safely remove mold?

An IEP uses specialized equipment and testing methods to determine which types of mold are on the property, how widespread growth is, how high levels of contamination are, and where mold growth began. DIY tests tend to be inaccurate and could lead to ineffective mold remediation efforts.

When should you take action?

If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action to prevent further growth and to begin mold cleanup. Mold remediation experts in Bowling Green, KY, can get you started. Any time you suspect the presence of mold in your building, you need to act quickly for the protection of your property and those people who live or work in the building.
For more information, visit http://www.SERVPROwarrencounty.com/.

Natural Gas Safety and Fire Prevention Tips

7/24/2018 (Permalink)

It is always important to remember that the smallest spark can ignite a gas fire

Natural gas is a simple carbon-hydrogen, an air-like compound that has no unpleasant odor. In order to keep people safe, a rotten egg smell is added by the businesses that distribute the gas to home suppliers. The sulfuric odor is meant to alert homeowners to a dangerous situation because as the smell becomes noticeable, the presence of the highly combustible gas can pose a great threat to homes, animals, and human life. A natural type gas fire is one of the most explosive situations a property owner can experience, and one of the most devastating as well.

Safety Tips

Because of the explosive nature of natural gas, there are some expert-backed safety tips regarding steps to take the moment you notice the unpleasant odor of rotten egg-infused gas. So, if you notice the tell-tale smell, take care to do the following:

Extinguish all open flames including cigarettes and candles.
Turn off any flames powering appliances such as water heaters or gas stoves.
Refrain from flipping any electrical switches on or off.
Leave the area and contact authorities as soon as possible – but not from a phone inside your home.

Furthermore, it is important to take all pets out of the house to prevent potential harm or injury.

Prevention Tips

Natural gas is a huge part of many people’s lives in Bowling Green, KY. From ovens to barbeques, there are many ways people heat and cook with the explosive gas in daily life. To keep homeowners safe from a gas explosion, fire recovery and restoration experts recommend proactive maintenance on every gas appliances at least once a year. The same maintenance should also be done on gas lines into the house and all appliance supply gas joints. Installing a carbon monoxide detector and refusing to sleep in a room heated by gas can also prevent serious injury from a gas fire.

Security Tips

If you do happen to smell a leak, don’t attempt to locate the source of the natural gas. It is always important to remember that the smallest spark can ignite a gas fire. For more information, visit http://www.SERVPROwarrencounty.com/.

Roof Damage and Hard To Find Water Problems

7/24/2018 (Permalink)

If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can.

Wind damage from a storm in Bowling Green, KY, can blow roof tiles, leaving weaknesses for water to get into your home. When you can see signs of roof damage from a recent storm, it is time to have a full inspection to find additional damage. Roof repair will be critical to prevent interior and structural damages from water that can get in through the damaged areas in the roof.

Outside Wind Damage Clues

You probably suspect that roof damage has allowed water into your home. You may see signs of storm damage on the outside of your home, such as:

• Bent, broken or discolored shingles
• Rusting, sagging, or buckling gutters

If you see signs like these, it's time to call an experienced roof contractor to do a full inspection of your roof and begin repairs as quickly as possible to prevent future water problems.

Inside Water Damage

While the roof repair is underway, you may want to look for water damage inside. Where should you look?

• Check interior areas around clogged gutters. They are heavy and pull on fasteners, where water can get in. Clogs also cause pooling around your roof.
• Look for stains on the ceilings. Stay out of rooms until repairs are made, if the ceiling is bulging.
• Get in the attic. Look for damaged wood or drywall, and check for wet or moldy insulation.

If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can. Mold can develop very fast in moist areas and where water damage has occurred. Once the roof repair is complete, the leak is stopped and you can focus on interior cleanup. Mold cleanup should be handled very carefully to prevent further spread of mold spores in your home. A professional restoration company knows how to set up containment areas while they work to clean mold and water damaged areas. For more information, visit http://www.SERVPROwarrencounty.com/.

Little Known Facts About Disaster Insurance Adjusters

6/21/2018 (Permalink)

A smile may be worth a few extra dollars. You just never know.

After a disaster, your insurance company may request you meet with a home adjuster as part of your insurance claim. Although this is a common practice, realizing the adjuster has the power to deny your claim can bring about its own type of stress. Here are a few things you probably did not know about insurance adjusters in Bowling Green, KY.

1. You have the right to hire an independent or public adjuster. Working as an intermediary, the consultant can give independent opinions, help you reach a settlement, and deal with the insurance company’s adjuster.

2. You have the right to disagree with the adjuster’s settlement suggestion. This is especially true if your claim is denied. Check your insurance policy for steps to take in disputing the claim.

3. The home adjuster works for the insurance company – not you. The adjuster will work to save his or her company as much money as possible.

4. You have the right to ask the adjuster questions. You may want to ask questions about how long the process will take or which water damage specialist to work with.

5. The adjuster has the right to ask you questions. To prepare for his or her visit and save time, gather as much documentation as you can about the circumstances of the loss.

6. The adjuster will almost always ask for records about even the smallest lost or damaged items. In the past, dishonest people have tried to inflate their insurance claims by faking lost or damaged personal possessions. For that reason, verification may be necessary. Be prepared to justify each and every claim.

Depending on the type of policy you have, the home adjuster may visit your house several times during the claim process to review the damage and restoration. Being courteous during each visit can go a long way with a weary adjuster that has listened to complaints all day. A smile may be worth a few extra dollars. You just never know.
For more information, visit http://www.SERVPROwarrencounty.com/.

Commercial Fire Sprinkler Floods: 3 Ways To Protect Your Business

6/19/2018 (Permalink)

Flooding from a broken fire sprinkler system can be unexpected for you as a business owner.

There are many different sources of flooding that can affect your Bowling Green, KY, commercial building. Some causes are common; however, even those that happen less often can be just as damaging. For example, you may not anticipate malfunctioning ceiling sprinklers to cause a flood, but being prepared can help you protect your business in case the worst should happen. As you create a plan of action, there are a few strategies to consider that may reduce flood damage and allow your business to recover faster.

1. Know Where the Water Shutoff Valve Is

Trying to find your building’s water shutoff valve while the fire sprinklers are spraying water everywhere might prolong flooding and make matters worse. Locate your building’s main water valve ahead of time and map the fastest way to get to it. Give your managers a copy of the map so they can turn off the water if you are not there. The quicker you can cut off the water supply, the less serious the damage may be.

2. Have a Flood Damage Service On Call

Being able to call for help when your building suffers water damage can give you peace of mind, even during the worst of floods. Having a flood damage and restoration company on call that can perform mitigation services may reduce widespread problems that stem from a sprinkler malfunction. Experienced technicians can drain water from vulnerable areas and prevent water from spreading to adjacent rooms.

3. Be Aware of Your Insurance Coverage

If you have business interruption insurance, take the time to fully understand what your policy covers so there are no unpleasant financial surprises after a fire sprinkler flood. Have your agent’s number posted in several different locations and call him or her right away after an incident so the claim can be filed as soon as possible.

Flooding from a broken fire sprinkler system can be unexpected for you as a Bowling Green, KY, business owner. Being prepared for this or any type of water damage may help reduce the cost of mitigation and repair services so you can recover quickly. For more information, visit http://www.SERVPROwarrencounty.com/.

Always Available

5/31/2018 (Permalink)

Flooding in Bethany Church

It was a Friday afternoon just before our office was about to close when we got a call from a frazzled customer about a pipe bursting in the ceiling of the second floor of their church.

Within the hour our first responders arrived on scene with the needed equipment to begin the clean up process. While several of our trained professionals were busy extracting water from the floor and removing damaged contents, our other professionals were coming up with a scope of services for our customer and reassuring them that we were there to help them.

Our main priority was to get their property prepared for the next Church service. Our crew worked very dilligently and at the end of the day we had a very satisfied customer! 

SERVPRO of Warren County is ready whenever there is flooding due to a broken pipe. Our technicians are trained and on call 24/7.

Supporting the Red Cross

5/30/2018 (Permalink)

Red Cross Fun Run in Warren County

The Red Cross is a wonderful organization that helps to give back to the community in times of crisis.

The local Red Cross chapter here in Warren County works relentlessly to raise awareness and collect funds to be able to help in a person's time of need. We at SERVPRO of Warren County want to do everything that we can to show our support to them. They recently held a 5k Fun Run/Walk in the community to raise some extra money in order to be able to continue to give back. Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Rep, Jordan Strange, attended this event to show our support! We pride ourselves on being there for our community in any way possible.

Great deal of water...

5/24/2018 (Permalink)

Our crews were called on a Sunday afternoon to a local factory here in Bowling Green. One of their employees hit a pipe with a fork lift and busted it. The water ran for at least 2 hours before they could get it shut off. There were several offices affected as well as their entire warehouse. Our teams arrived within the hour of the phone call and got to work. It was a priority to get the offices back in working order so that their employees would have workspace the next day. Within 6 hours we had the water in all of the offices extracted and drying equipment was set. For the warehouse, it took several days to extract the water as we had crew members squeegeeing water as others sucked it up. We pride our crews for their ability to work well together and get the job done.

Pipes in the ceiling

5/24/2018 (Permalink)

Water damage from ceiling

In several homes and businesses there are pipes that run through the ceiling and when one of them bursts, it can cause a lot of damage. Fortunately, at this commercial property, they caught the leak in a timely manner and called us immediately. It is well known that the sooner we can get to your water damage, the less damage will occur. Once our crews arrived, they came in to extract the water that had gotten to the floors, removed the damaged ceiling tiles, some wet insulation. Once all of these materials were removed it allowed us to set drying equipment shortly. Our crews continued to check it daily until the drying numbers reached IICRC standards. It typically takes 3-5 business days to dry a structure properly.

Grease fire

5/24/2018 (Permalink)

We arrived onsite within an hour of the call of a commercial fire damage.


  1. Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  2. Turn off the heat source. 
  3. If it’s small and manageable, pour baking soda or salt on it to smother the fire.
  4. As a last resort, spray the fire with a Class B dry chemical fire extinguisher.
  5. Do not try to extinguish the fire with water.
  6. Do not attempt to move the pot or pan outside. 

Do not use flour, baking powder or other cooking powders that resemble baking soda or salt – they have a different chemical makeup and will not react similarly. They will make the fire worse.

Carpet damage

5/24/2018 (Permalink)

There are many times that it may not be necessary to remove your carpet. Sometimes we will lift your carpet and place drying equipment beneath it. This is what we call "drying in place" or "floating carpet." If at all possible, we will try to save your carpet to save you money on the repair side.

Here are 5 steps to prevent carpet mold.

1. Remove water as quickly as possible. 
2. Use fans to begin the drying process.
3. Use a dehumidifier to dry out the room.
4. Once it is dry, clean your carpets.
5. Sanitize your walls and baseboards.

The sooner you start cleaning up after water damage, the sooner you can stop mold from growing under your carpet. Call us today at SERVPRO of Warren County to help with your water damage needs.

Keep Trees Trimmed in Tornado Prone Areas

5/24/2018 (Permalink)

Home destroyed by tornado in Plano, Kentucky.

Tree Branches Become Debris in a Tornado

We love to have our tall leafy trees in our yards to keep our house cool during the Summer heat. The shade they provide is wonderful when the sun is high in the sky.

These same trees we love can also be very harmful during a storm or tornado if they are not trimmed regularly. Strengthening the trees around your property can help keep their limbs from being torn off and becoming debris in a storm. Here is what to look for when trimming threes around your home:

  • Limbs with wounds
  • Decaying branches
  • Structural defects
  • Limbs rubbing against each other
  • Exposed roots

If your trees are trimmed properly before the stormy season they will be less likely to become debris. Many homes are destroyed by tornadoes in Warren County, KY. Learn more about the ways SERVPRO of Warren County can help during stormy weather.

How To Tell Mold From Mildew: 3 Key Identifiers

5/12/2018 (Permalink)

Battling mold and mildew in your Bowling Green, KY, home can be a year-round housecleaning challenge. From preventing costly mold damage to scrubbing away mildew in the shower, fighting household fungi can take time and a considerable amount of elbow grease. However, trying to clean up mold on your own may cause the further spread of spores and increase the risk of a severe infestation. Knowing how to tell the difference between mold and mildew can help you save time, money and let you know whether you need the services of a certified mold remediation and removal company.

1. Texture

Although mold and mildew are both part of the fungi family, they have different textures that are usually visible to the naked eye. Mildew growth is typically thin and slimy, while mold is usually fuzzy or wooly. You can perform a quick test by adding a few drops of bleach to the suspect area, as mildew grows lighter on contact while mold retains its color.

2. Color

You may be able to tell mold from mildew by the color of the growth. Mildew is usually grey or light yellow as it spreads, while mold growth comes in a variety of colors, from green to white to black. If you suspect what you see is black mold, it is a good idea to avoid touching the area and call in mold damage specialists to treat the problem instead, as this type of fungus can be aggressive and will likely need professional intervention.

3. Growth Pattern

While both mold and mildew have a few similar qualities, the way each grows and spreads can help you tell them apart. Mildew is a surface fungus that can be wiped away easily, as it develops in flat, thin patches. Mold spores, however, penetrate the surface of any material they attach to and grow into wide patches that can be difficult to remove.

It can be difficult to tell mold from mildew when you encounter either in your Bowling Green, KY, home. However, knowing the characteristics of each can help you prevent mold damage and keep your home clean and sanitary.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

5 Ways to Prevent Space Heater Fires

5/7/2018 (Permalink)

Approximately 25,000 house fires every year are attributed to space heaters. User error is the primary cause, although heaters without essential safety features may malfunction and pose a fire risk. Here are five ways that you can prevent a burned space heater from starting a fire in your home.

1. Keep a minimum of three feet between space heaters and combustibles. Combustibles include bedding, curtains, and upholstered furniture. You should also only operate a space heater on a hard, level, non-flammable surface.

2. Don't operate heaters unattended around pets or kids. Children, cats, and dogs don't understand the principles of fire safety.

3. Purchase a space heater with safety features. One of the best ways to prevent a burned space heater is to purchase a model that automatically shuts off when it overheats. Check the model you are considering for a safety certification label, ground fault circuit interrupter plug, and a sturdy cord that is at least six feet long. Make sure the heater has all of the features you need to stay warm while running a very low risk of fire.

4. Turn off or unplug heaters when not in use. This can reduce the risk of a fire starting when you are elsewhere in your home or away from home.

5. Avoid plugging other electronics into the same outlet as a space heater. You should also never use an extension cord, as this equipment heightens the overheating risk.

Your heater can only work as designed if it is kept in working condition. You may need to regularly clean the filter on your space heater to prevent it from overheating. In addition to following these steps, you should also test the smoke alarms in your home and replace batteries or damaged units. If a burned space heater does cause a fire, contact a smoke cleanup service in Bowling Green, KY.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

When lightening strikes!

5/3/2018 (Permalink)

On Friday, December 10th, the Richardsville Fire Department crews worked a structure fire at Woodburn Baptist Church. According to Chief Skipper, the fire damage was confined to the church's attic and sanctuary ceiling. Fire Chief, Bob Skipper says it appears it was an electrical fire, or started because of ceiling-mounted lights.

Our SERVPRO of Warren County crews were able to go in and contain the damage after working through the night. We assured Pastor Tim Weeks that we would clean up enough so that they could still hold services coming up that following Sunday. Sure enough, church services resumed per usual Sunday morning, with a tarp on the ceiling covering the damaged area.

We were thankful for their trust in our crews to cleanup their fire damage and we thank them for their business.

Hitting the road to help in storm disasters

5/3/2018 (Permalink)

When a disaster strikes in an area across the nation, SERVPRO franchises unite and activate what we call, Storm. Being a corporate entity allows us to travel and help one another. 

It is important to use here at SERVPRO of Warren County to "keep it green" and make sure that anyone that has storm damage is being taken care of. 

We hold our staff of professionals to a high standard and expect nothing but the best for you.

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Warren County can respond immediately to storm and flooding conditions.

SERVPRO To the rescue!

5/1/2018 (Permalink)

Commercial Building that suffered a fire damage.

We were on the seen within 1 hour and began working right away.

A small electrical fire caused a big mess at a local business here in Warren County.

Our team started the job by extracting the water from the fire sprinklers and fire department. Removing the water is the primary step after a fire to make sure mold will not begin to grow. Once the water was removed our cleaning crew could get to work cleaning up soot and smoke damage.

There is no job too small or too big for SERVPRO of Warren County. This building was quite large with water and fire damage. The property owners were impressed with our work and very thankful that they were able to get into their building so quickly after the fire.

Fire in classroom

5/1/2018 (Permalink)

Burned school from HVAC fire.

It was a Sunday afternoon when  SERVPRO of Warren County the call that a classroom in one of our local county schools had a small fire from their HVAC unit. It was very important for them to be able to conduct school the next day so that the entire Warren County school system didn't have to shut down.

That sounded reasonable to us so we called our entire crew in, including our marketing people, to start the work. We spent about 6 hours scrubbing walls and floors, throwing contents away and setting equipment including ozone machines to help to alleviate the smell.

The officials at the school were very grateful that they could re-locate the damaged classroom upstairs but even more excited that they were able to resume classes as usual.

Would you like water with your popcorn?

5/1/2018 (Permalink)

Theater has water damage and is cleaned by SERVPRO

Going to the theater on your day off has become a national pass time. Who doesn't love buttery popcorn and chocolate while enjoying a new release on the big screen with surround sound blaring in your ears?

When we got a call from the Theater in downtown Franklin about a water loss we knew we had to get there quickly. We were onsite within an hour extracting water and setting equipment to begin the drying process. We did not want to disrupt anyone's weekend plans of leisure and they didn't want to lose any business. After only a couple of hours of hard work and dilligence, they were back up and running!

SERVPRO of Warren County is always there to help keep your business going.

Sprinkler Malfunction in Bowling Green, KY

5/1/2018 (Permalink)

Cold morning for a water sprinkler malfunction.

Here in our Bowling Green, KY we have had several winter storms. Here at SERVPRO of Warren County, that does not keep us from responding to disasters.

A sprinkler head burst at the Convention Center causing an entire hallway and a few rooms to be affected. Water had already started moving up the walls causing more damage before we received the call to help them.

We followed our best practices and arrived on scene within the hour of the phone call and began working immediately to start the drying out process.

After a short amount of time we had extracted all of the water and set our equipment. Needless to say, we have happy customers!

Just remember that we are ready to serve you 24/7 and we are Faster to any disaster.

House Fire in Bowling Green, KY

5/1/2018 (Permalink)

Coffee maker catches fire in Bowling Green, KY

A Coffee Maker caused the fire in this Bowling Green KY home.

The homeowner requested that her Insurance Company call us after seeing our van in the area. We were on location within a couple of hours to begin the cleanup of this severely damaged home. 

When we looked in the attic we were able to locate the customers wedding dress still in tact as well as the candle from their wedding day. We were also able to recover and restore several of their vintage heirlooms that had been in the family for years.

After several months of long work and diligence we were able to get the home repaired and some very happy customers back to a place they had called home for years. "Like it never even happened."

How Water Damage Can Hurt Your Business and What You Can Do

4/11/2018 (Permalink)

Whether it comes from a broken pipe, a sprinkler malfunction or an overflowing toilet, water damage can be inconvenient and costly in Bowling Green, KY. It can cause harm not only to your building but to electronics and furniture as well.

In What Ways Can Commercial Water Damage Happen?

Water damage can be devastating to a company. The following list outlines some of the most common ways your building can suffer from a water disaster:

• A hurricane or tropical storm causes flooding.
• One of the toilets in the restroom leaked overnight.
• A broken pipe or water main flooded your building.
• The fire sprinklers went off, causing an indoor rainstorm all over the office.

What Gets Damaged During an Indoor Flood?

Only a few inches of water covering the floor can cause costly damage to the carpets and walls and invite mold and wood rot. Furniture and expensive office equipment can be ruined. In severe flooding, the water may seep into the walls and damage electrical wires.

How Do You Deal With the Aftermath of Commercial Water Damage?

You should address water damage as soon as possible. Your water repair company in Bowling Green, KY, can get started on preventing mold, cleaning soaked carpets and restoring waterlogged surfaces. You should also contact your insurance company for information on flood and water damage coverage.

How Can You Prevent Water Damage?

Regularly have your plumbing and fire sprinklers inspected and maintained to prevent leaks and burst pipes. If a major storm is approaching, prepare by placing sandbags around entrances and moving important documents and computers to a safe place. Install a water shut-off valve under your water heaters. Unfortunately, not all disasters can be prevented, but these tips can minimize the likelihood of severe damage.

Don’t let a broken pipe or toilet overflow disrupt your productivity. When you take swift action to prevent or address a flood, your water damage experts may be able to help you avoid a costly emergency and keep your business—not burst pipes—running smoothly.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

Preparing Your Commercial Property for Extreme Winter Weather

3/30/2018 (Permalink)

Nowadays, you have access to a wealth of information right at your fingertips, so there’s no reason for the weather in Bowling Green, KY, to take you by surprise. The more uncertain matter is what to do in preparation for extreme weather once you know it’s on the way. A heavy downpour or snow storm could still cause problems, but a bit of planning may make things less difficult for your commercial property and the people who use it.

Stock the Necessities

The buildings you own and manage should be outfitted with emergency kits in case anyone is stranded, especially if the power has gone out. Their cases should be easy to move and well-stocked. There are some recommended items to include:

• Food and water
• Supplies for basic first aid
• Flashlights with extra batteries
• A whistle

Keep Your Building in Shape

The property itself should also be well-maintained to improve its safety in a snowstorm. If the structure of the roof is prone to collecting water and snow, hire a contractor to fix it and prevent collapse. Ensure that the walls are well-insulated. Be prepared to turn off the water valves if there’s a pipe burst. In extremely cold conditions, it’s vital to have an alternate heat source on hand, such as a fireplace or extra blankets.

Consider Your Employees

One of the best ways to make an emergency situation easier is to prevent one from arising in the first place. If you run a business and see an ominous forecast on the news, consider having your employees stay home for the day until it’s safer to travel. If remote work is an option, it may be wiser to have your staff work from home instead of coming into the office.

If your building suffers damage from a snowstorm despite your preparations, a professional service can help clean up, restoring safe conditions and allowing business to carry on as usual in a timely manner.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

What To Expect During Water Damage Clean-Up

3/30/2018 (Permalink)

Water damage can accumulate slowly over time or be the result of a catastrophic event. Either way, the most important thing is to mitigate the damage as soon as possible. The longer you let water damage sit, the more destruction it will cause. Whether you’re dealing with a pipe burst, seasonal flooding or a slow water line leak, don’t try to handle water damage clean-up on your own. Water damage professionals in Bowling Green, KY, have the right equipment and expert knowledge to ensure your home is completely restored to its original condition. Here’s what to expect when you call.

1. Evaluation

When water damage experts arrive at your home, they’ll need to evaluate the situation. They need to determine the source of the water, judge how dirty and potentially hazardous the water is and assess the extent of the damage.

2. Water Removal

Professionals have access to pumps, extraction units and other specialized equipment to remove water from your home quickly and efficiently. They also have cameras and meters that can detect water inside your walls to make sure no damage is overlooked.

3. Drying

A pipe burst can leave a lingering low level of moisture in walls and floors even after the main mass of water has been removed. Over time, this can cause as much damage as standing water. Experts use industrial-grade dehumidifiers and fans to completely dry floors, walls and furniture to prevent further warping, molding and discoloration.

4. Clean-Up

Replacing belongings and keepsakes can be expensive or even impossible. That’s why professionals focus on restoring your belongings through deep cleaning, disinfecting and deodorizing.

5. Building Restoration

Severe water damage can destroy paint, drywall, wood or tile flooring and carpets. In these cases, the original materials may need to be completely replaced. A water damage professional can remove the destroyed materials and replace them, ensuring your home is returned to its original state.

A pipe burst can seem like the end of the world, or at least of your peaceful and clean home. Fortunately, professional water damage mitigation services in Bowling Green, KY, can restore your home using these five essential steps.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

Take Care of Water Damage To Prevent Mold

3/30/2018 (Permalink)

Mold is a preventable problem for most homeowners in Bowling Green, KY. Like most fungi, mold thrives in damp, dark environments, so mold prevention begins with monitoring your home for dampness and water damage. If you notice signs of excessive moisture around your house, don’t wait to take action. Bring in a professional to repair any leaks and to mitigate damage to building materials before mold has the chance to grow. Here are some of the most common signs and sources of excess moisture in your home.

Signs of Water Damage

Some signs of water damage are obvious, but if you have a leak inside the wall or floor, you may not notice right away. Here are some things to look out for:

• Water stains on walls or ceilings
• Bubbling or blistering of paint or wallpaper
• Sagging floor around fixtures or appliances
• Warping or cracking of wood or laminate floors
• Rusted hot water heater or pipes
• Excessive condensation on pipes or windows
• Damp insulation in the attic
• Damp concrete walls in the basement
• A musty smell (if mold growth has already begun)

Sources of Moisture

Leaks are one of the most common causes of unwanted water in the home. These can be due to places in the roof or around windows and doors that let rainwater in or damaged pipes in your walls. If the land slopes down toward your home, it can increase the chances of water seepage in your basement. Gutters on your roof that are clogged or not draining away from your house can also cause problems. In Bowling Green, KY, some homes may be at risk for flooding. If your home floods, you’ll want to bring in a restoration specialist to dry and restore the damaged areas as soon as possible, before mold growth begins.

The most effective mold prevention is making sure you tackle moisture as soon as you notice it. Keeping an eye out for potential leaks and seepage and addressing them right away helps keep your home dry and mold-free.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

How To Avoid Mold Growth in Your Restaurant

2/21/2018 (Permalink)

No business wants to deal with mold growth. However, it can be particularly disastrous for a restaurant in Bowling Green, KY. A place that serves food will need to shut down temporarily until the mold problem is addressed. Whether the culprit is water damage or high humidity, the people who operate the establishment need to remain proactive to avoid mold development in the future.

1. Keep Humidity Level Below 40 Percent

A lot of humidity can build up in a restaurant. Ideally, you want to keep the overall humidity level under 40 percent. You can accomplish this by installing dehumidifiers in key areas, such as the bathroom, kitchen and basement.

2. Clean Appliances Regularly

Someone should be in charge of cleaning all the appliances, silverware and countertops frequently. The fridge should be cleaned once a month. You also want to ensure you clean off all mops, sponges and towels regularly. If they begin to smell musty, then you know mold growth is beginning.

3. Inspect All Food Before Using

Whether you purchase your ingredients from a local supermarket or receive them from an interstate truck, you want to inspect everything before using it. Make sure your chefs are trained to spot mold. This is particularly important when dealing with dairy.

4. Have Professional Inspections

It is much more preferable to spend money on preventive actions than risk your restaurant closing down. Hire a mold remediation team once every so often to come out and make sure there is no mold whatsoever in your building. Even if there is no mold, the team can tell you if there are any risk factors in place that could eventually lead to mold.

You do not want to risk the well-being of your restaurant just because someone forgot to clean the kitchen a few times. Make sure everyone who works for you is invested in preventing rapid mold growth.

For more information, visit http://www.SERVPROwarrencounty.com.

What To Do After a Fire Emergency

2/14/2018 (Permalink)

Once you’ve been through a business or residential fire, you may find yourself overwhelmed and unsure of what to do next. Don’t let the stress get to you! Fire restoration is not easy, by any means, but it can be manageable. Here is what you should do after your home has suffered a house fire.

1. Find Shelter

Most likely, you can’t stay in your home after a fire. If this is the case for you, then you need to find somewhere to stay right away. Your safety and security should always come first. Before you do anything else, make sure that you have temporary accommodations in Bowling Green, KY.

2. Call the Insurance Agency

This is one of the most important steps after a fire. You need to call your fire insurance agency and file your claim as soon as possible. In many cases, this will not only cover the damages but can also potentially cover living and business expenses following the incident. In addition, your agent may have suggestions on how to handle the restoration and cleanup, such as not touching any damaged items.

3. Restore the Building

With the help of fire restoration specialists, you can have your business or residence back to how it used to be. First, the company will assess your home to conclude what the extent of the damage is. Then you can expect a thorough cleaning and tearing out of damaged or irreparable belongings and furniture. Smoke cleaning utilizing air filtration devices and dehumidifiers may also take place before a rebuild.

House fires and business fires can be devastating on their own. When you have to deal with fire restoration, it can only add more stress to the situation. This is why it’s important to have people who can help along the way. Knowing what to do after a fire can help alleviate some of the chaos and stress that you’re bound to feel.

For more information, visit http://www.SERVPROwarrencounty.com.

3 Best Ways To Avoid Frozen Pipes

1/11/2018 (Permalink)

The winter season in Bowling Green, KY brings with it chilly conditions. It’s ideal weather for cuddling up with a hot cup of cocoa, but it’s not always good for your home’s pipelines. Freezing temperatures can result in frozen pipes. In the worst case, the pipes may burst. If that happens, the first response is to call a water line repair and cleanup service. Fortunately, you can keep the water flowing by following a few simple tips.

1. Use Heating Tape

Pipelines need added warmth when the thermostat hits those frigid temperatures. Heating tape gets the job done. Place it directly on pipes that are easily accessible. There are two types of tape available:

• Manual
• Automatic

You must plug and unplug the manual version. The automatic tape shuts on and off according to the heat level. Make sure you follow the safety instructions and precautions when using this approach.

2. Open the Doors

In most cases, pipes are more freeze-prone because they’re enclosed behind cabinets. These spaces are especially cold and dank during extreme winter weather. Pipelines benefit from the circulation of heat, so open the cabinet doors. Additionally, keep all your home’s interior doors open. This helps ensure the water lines receive enough warm air.

3. Let the Faucets Drip

Frozen pipes aren’t the only problem you may face. There’s also the possibility that the water lines might burst. You can go from no water flow to water flooding your home. This is preventable by letting the faucets drip. Water dripping from the faucets keeps the pipes from freezing. It also prevents the blockages that increase pipe pressure.

You have no control over the cold winters in Bowling Green, KY. However, you can control the impact wintery weather has on your home’s water flow. When you follow the tips above, you’re less likely to experience frozen pipes. If for some reason the pipes burst, call a reputable water line repair service immediately. Visit http://www.SERVPROwarrencounty.com for more information on water damage.

What Is Mold? An Overview

12/7/2017 (Permalink)

What Is Mold? An Overview

Black mold has long been regarded as the bane of property owners, and with good reason. Mold cleanup is a chore that no one wants to deal with, but of course it must be handled properly for the health of those who occupy the property. A moisture problem in the space doesn’t have to equal a mold problem though, if you understand how mold works.

Time and Space

Mold growth is fast in the right conditions. It only takes 48-72 hours for mold to become a serious problem in a damp and warm space. Standing water isn’t a requirement; mold can flourish in any indoor space with higher-than-usual humidity. For best prevention, keep your indoor humidity below 45 percent.

Signs of Mold Growth

Unseen dangers are often the worst kind. Even if you don’t see evidence of black mold on your walls, floors, or ceilings, you may smell it if it is present. Mold generally gives off a thick, musty odor that is fairly recognizable to most. If you smell mold but you can’t see it, you may have colonies hidden
behind drywall or under carpeting.

Tips To Handle It

There are a few things you should do immediately upon suspicion of a problem, along with a few things you should not do:

Stay out of any area where you see or smell mold. Mold can travel easily through the air and even hitch a ride on your clothing. Leave the mold cleanup to a professional who is trained in handling it.
Reduce the airflow in your space by turning off the HVAC system and fans. Keeping the mold stationary will help to mitigate the problem.
Don’t attempt to dry out the area on your own. Specialized equipment will alleviate a moisture problem more quickly and safely than you can yourself. Avoid blowing air across any surfaces that you suspect may contain mold.
Avoid touching the mold with anything, even disinfectants. Mold should be handled by a professional in order to eliminate the chance of spreading it further.
Don’t delay in calling a qualified professional to handle the problem.

Be sure you approach any mold cleanup with the proper care to avoid causing further damage. Visit http://www.SERVPROwarrencounty.com for more information on mold.

Moldy Lake Home

6/19/2017 (Permalink)

The walls and floor in this Lake Home are covered in mold due to high humidity. The home has been sitting empty for several months and the temperature wasn't controlled, therefore, mold has begun to take over. If let unchecked it only takes 72 hours for mold to begin to grow and it will quickly take over. SERVPRO of Warren County was able to clean up, sand and seal the walls in order to rid the homeowners of this nasty fungus! Of course there were cabinets and some flooring that had to be pulled out and replaced, but the foundation was still good and the home was able to be put back "Like it  never even happened." 

This family will be able to make future memories in their Lake home thanks to team SERVPRO.

Flooded Business in Bowling Green

6/16/2017 (Permalink)

The locker room and front office in this local business was flooded when a rain storm came through town. There was about an inch of standing water to be extracted when our Warren County SERVPRO arrived on site. Our crew was able to get the water extracted and equipment set within an hour of the call. Luckily there were not many contents affected and the regular work day didn't have to be disrupted. The manager was so happy to have us get everything under control so quickly and not have to stop the work flow. We left the equipment for a few days and then we were able to mop up any left over residue and get the business back "Like it never even happened." 

Mold under Wall Paper!!!

6/15/2017 (Permalink)

The wall in this Warren County bedroom had mold growth beneath the Wallpaper. The homeowner was remodeling the room for their newest family member when they found the nasty invader lurking on the wall. SERVPRO of Warren County was on the scene as soon as possible to get started on the task at hand. We were able to finish stripping the paper off the wall, sand the wall down to remove the mold and then seal it with an antimicrobial paint in order to prevent future mold growth. We were then able to help them get the room turned into a beautiful paradise for their new baby boy!! We turned a troubling situation into a very happy ending and left another SERVPRO customer feeling "Like it never even happened."

Storm in St. Louis is a humbling event

6/14/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our Warren County SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Electrical Fire in Bowling Green

5/24/2017 (Permalink)

This home in Bowling Green, Kentucky was damaged when the wiring caught fire. Luckily nobody was injured, but the homeowners lost most of their contents as well as sustaining significant structural damage before it was extinguished.

As soon as the scene was released, our SERVPRO of Warren County crew was on the scene to help begin the clean up process. We helped to document all of the unsalvageable contents as well as packing up anything that could be cleaned and stored until the home is repaired and ready to be moved back in to.

It is a very sad experience for anyone to have to go through, but our goal is to make it as easy and worry free as possible so that the customer can concentrate on other things.

When in crisis we are always here to help!

Roof Leak

5/24/2017 (Permalink)

Wet Carpet in Bowling Green home

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our Warren County SERVPRO crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Busted Pipe causes damage

5/24/2017 (Permalink)

This home in Bowling Green, KY was damaged when a water pipe in the wall busted and leaked onto the hardwood flooring. SERVPRO of Warren County was able to get onsite before the flooring was too saturated and set the proper drying equipment to keep the floors from buckling. The customers were very concerned about the hard wood and were very happy to find that we have specialized drying equipment that is specifically designed to pull the moisture out of the wood and save flooring. This saved them possibly thousands of dollars in the long run since the flooring was through out several rooms and would have needed replacing. Our crew is happy to be able to help you in your time of need and help get things back "Like it never even happened."

Flooded Cell Phone Store

5/24/2017 (Permalink)

Flooding at local Cellular Store

This local Retail Cell Phone business was flooded when several strong storms passed through last week.  SERVPRO of Warren County was able to get to the store and begin the clean up process within an hour of the call. We had to extract water and move contents out of harms way so that we could set equipment and take our initial readings. Luckily the damage wasn't as excessive as they first had thought and we were able to get things dried up within a few days without disrupting the work flow very much. 

When water or fire affects your home or office give us a call and we will be there in a hurry to make your property look  "Like it never even happened."

Flooding in St. Louis

5/24/2017 (Permalink)

Storm Troopers to the rescue

SERVPRO of Warren County received a call to travel to St. Louis, MO to help with the influx of claims that had come in due to massive flooding. Our crew loaded up and was on the way in a flash. By the time the crew made the 4 hour trip, our home crew had called several customers and had appointments lined up and ready so they could hit the ground running. We had six of our team members in the St. Louis area for 10 days helping out the local franchises during their time of crisis. 

Our team loves to be there to help and get people back on their feet and will work as many hours as it takes to get them back in their homes and "Like it never even happened."

Lightening causes major damage to home

5/5/2017 (Permalink)

Lightening causes home to catch fire

This home sustained severe damage when lightening hit the roof and caught it on fire. The Fire Department had to put it out with water which caused even more damage. SERVPRO of Warren County was on the scene within an hour of receiving the call. There was a lot of structural damage as well as the contents being damaged and destroyed. Our crew spent hours sifting through the items with the customer to pack up what was salvageable and bring it back to our office to be cleaned and stored until repairs are complete. The homeowner will have to move out until all the work can be done, however, they feel safe in the knowledge that we are going to make things "Like it never even happened."

Torrential Rains cause flooding in Ohio

4/28/2017 (Permalink)

Category 3 Water calls for Tyvek suits and masks.

This home in Cincinnati was flooded with sewage when torrential rains caused the city storm drains to overflow. SERVPRO of Warren County was at the scene to help out local franchises that were inundated with jobs. There was sewage and debris scattered about and our crew was suited up in tyvek suits, gloves and masks to ensure their health and well being was protected. The crew had to remove most of the contents from the garage and basement of this home due to the category 3 water that had saturated the items. Several hours were spent hauling out furniture and trash as well as mopping up sewage and wiping down hard surfaces. When all the mess was cleaned up, we then sprayed the area with antimicrobial in order to sanitize everything. The customer was very happy to have someone else take some of the burden of their loss away.

Water Leak in local Apartment Complex

4/28/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Warren County team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Bathroom leak affects home in Bowling Green, KY

4/28/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this Warren County home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Busted pipe in Alvaton, KY basement

4/28/2017 (Permalink)

When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren County to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water. 

Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and had them back to normal.

Vandalism fire in local school

4/27/2017 (Permalink)

Fire in local school shuts down bathroom temporarily.

The bathroom in this Warren County School suffered minor damage when a student decided to set the toilet paper dispenser on fire. Luckily it was contained to one room and only caused minimal damage. SERVPRO of Warren County was on the scene shortly after receiving the call and was able to begin the cleaning process. Our crew set some Negative Air equipment in order to help with the odor in the air. They spent several hours cleaning up debris and wiping down surfaces in order to get this bathroom operational in the shortest amount of time. At the end of the day we had another happy customer and a bathroom that looked like "It never even happened"

Nobody likes vandalism, but if you are in need of clean up give us a call 24/7.

Mold in Bowling Green Home

4/27/2017 (Permalink)

Bowling Green Kentucky Mold

The door in this Bowling Green, KY home is covered in mold due to high humidity after a water heater busted. It only takes 3 days for mold to begin to grow and it can be a major concern for people with respiratory or allergy issues. SERVPRO of Warren County was on the job and ready to fight those mold spores within hours of the call. The flooring and walls of the Laundry Room were also affected and we had to cut out drywall and tear out flooring to get to the source. We were able to get everything wiped down and sprayed an antimicrobial to help prevent future regrowth. After setting negative air machines for a couple of days were were able to get rid of the musty odor and had the home looking good as new.

Water Damage leads to Mold growth

4/27/2017 (Permalink)

Living Room Mold

This Living Room in Warren County, KY suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring. If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Warren County has the right tools to tell where water has been saturated through to the subfloor. We had to pull up the hard wood in order to get to the underlayment where the mold was working its wicked magic. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

Hot Water Heater Busted in Smiths Grove, KY

4/21/2017 (Permalink)

Water Loss in Smiths Grove KY

The hot water heater leaked in this Smiths Grove, KY home causing water damage to the Hallway, Kitchen and Living Room flooring. SERVPRO of Warren County was on the scene within 45 minutes of the phone call and started extracting water. The hot water heater had to be removed and replaced, and we had to tear out the carpet and padding in order to begin the drying process. We set several air movers and dehumidifiers to dry out the sub floor and baseboards.

Our crew worked after hours in order to make sure this customer's home was on it's way back to looking "Like it never even happened."


No job is too big or too small for SERVPRO of Warren County and our highly trained technicians. 

Fire at Bowling Green, KY school

4/20/2017 (Permalink)

Smokin' in the Boys Room!!

A student set fire to a toilet paper dispenser causing a big mess at a local school here in Warren County. SERVPRO of Warren County had performed work for the School System before so School Officials contacted us and we were on the scene within 1 hour to begin work.

After all of the debris was picked up, our crew began cleaning up the soot and setting negative air equipment to remedy the odor caused by the smoke. It was a priority to get things in order so that the regular school day would not be interrupted. 

The School Officials were very impressed with our Sales Marketing Reps and our Crew.  Classes were resumed on their regular schedule thanks to our diligent crew of professionals.


Moldy Crawlspace in Bowling Green, KY

4/20/2017 (Permalink)

Mold in Crawlspace of Bowling Green, KY home.

Humidity caused mold on the joists of this crawlspace in Warren County Kentucky. The insulation was starting to sag and you can see the spots growing on the wood in the photo. Mold can cause health issues for some people as well as being annoying and smelly.

Our highly trained crew was able to come in and tear out the moldy insulation and replace it as well as sand and clean off the moldy beams. Drying equipment helped to get the temperature at a good level for us to kill the existing mold and then we were able to spray and paint the beams with antimicrobial to help prevent any future mold growth. At the end of the day we had a very satisfied customer!

Fire Loss in Bowling Green Grocery Store

4/20/2017 (Permalink)

Bowling Green, KY business is affected by fire.

This grocery store in Bowling Green Kentucky had a large fire that shut them down for business. The damage was so extensive that every food item in the store was thrown out. Water from the sprinklers and Fire Department caused almost as much damage as the fire itself did.  SERVPRO of Warren County had to call in over 100 temps to keep this job under control. There was extensive damage and it took several months to do the tear out and complete the repairs. 

Thanks to the diligence and hard work of our highly trained employees the owners were at ease through the whole process. New shelving, new ceilings and floors and of course all new inventory and the customer was back to business "Like it never even happened."

Grease Fire in Warren County home

4/20/2017 (Permalink)

Grease Fire in Bowling Green, Kentucky

This kitchen had severe smoke damage from a grease fire. The resident stepped away for just a moment and the fire erupted causing soot and grease to splatter all over the kitchen cabinets, ceiling and floor. Fortunately they were able to get it put out very quickly to prevent more extensive damage. You can see the soot and grease on all of the contents and counter top.

Our Warren County SERVPRO team was called to clean up the mess and was able to get a crew on site within an hour. Using our special SERVPRO cleaning products and a little bit of elbow grease we were able to get the cabinets and countertops looking like brand new. We were able to get the soot off of the walls and floors and left with another satisfied customer.

Storm Team Recognition

4/20/2017 (Permalink)

Storm Team Highlighted in our Corporate Newsletter

Our Warren County team was proud to be recognized by SERVPRO Corporate in the February Storm Spotlight. 

Our crew's dilligent work in the past 3 storm events has earned us this recognition.

Our Storm Team spends countless hours away from home helping when disaster strikes in other communities across the country. We know what it is like to be uprooted from your home and we work very hard to get things back to normal as soon as possible for these grief stricken families.

While our Storm Team is out of town our local crew has to step it up as well in their absence. We all work together as a team and make the magic happen.

Thank you to our team and thank you SERVPRO!!

HVAC Cleaning at Bowling Green Office

4/20/2017 (Permalink)

Duct Cleaning in Bowling Green

Dust, Dirt and Mold OH MY!! That is what you find when you start to clean out the HVAC duct work at any residence or commercial building and this office in Bowling Green, KY was no exception. Most people don't realize that their indoor allergies can be reduced drastically by keeping their duct work clean and filters changed regularly. 

SERVPRO of Warren County is happy to help with all of your Duct cleaning needs. We have an IICRC trained and experienced crew that will come in with specialized equipment to make sure your registers and intakes are all as clean as possible. 

When we cleaned the ductwork at this local office the unit was clean and shiny when we left and there were no signs of dirt or dust.


Hurricane Matthew Damage

4/20/2017 (Permalink)

Hurricane Matthew Clean up

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.


Golf Tournament at Crosswinds Golf Course

4/19/2017 (Permalink)

Work Hard Play Harder!!

Our Marketing Team had a blast at Crosswinds Golf Course in Bowling Green, KY. This years event was to help raise money for Houchens Industries Boys & Girls Club of Bowling Green. We sponsored a tee at the event as our way of helping out this worthy cause. 

SERVPRO of Warren County wants to do everything that we can to show our support to as many local organizations as possible. 

Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Reps, Katie Moore and AJ Gilbert attended this 2 Day event providing trail mix, chips and crackers as well as SERVPRO golf towels and tees. We also had bug spray available for those in need.

We pride ourselves on being there for our community in any way possible. 


Keeping on top of the IICRC Guidelines

4/19/2017 (Permalink)

Sea of Green!!

SERVPRO Of Warren County recently purchased several dozen new Velo Air Movers in order to keep up with industry standards. These pieces of equipment are lighter and more efficient than the old air movers that we are phasing out.

We follow stringent guidelines set in place by IICRC in order to keep receiving business from local vendors and offices.

Along with our state of the art equipment, we also have highly trained technicians that have to follow the IICRC standards when performing any work on Water Mitigation or Mold Remediation claims. Our crew is IICRC certified to remediate water losses and has to maintain this training by doing follow up classes every 2 years.  It is our goal to do things the right way the first time in order to keep our business thriving and our customers happy

Kentucky Manager's Meeting

4/19/2017 (Permalink)

Learning together to grow together!!

Ron Morehead and Steve Guice from SERVPRO Trainership in Alabama came to Bowling Green to host a Kentucky Managers Meeting. There were managers from all of the SERVPRO franchises in Kentucky present to take part in this event. SERVPRO strives to be the best and in order to be the best you have to train the best, therefore, they spend hours every year bringing resources and helpful tips to become better Managers and better teams. We want to succeed in this business and that is why we sent 4 of our employess to represent our Warren County SERVPRO as well as to gain valuable information to bring back to the rest of the Office and Crew. Everyone enjoyed the time to socialize with other franchise members as well. 

Hope for the Homeless

4/19/2017 (Permalink)

Helping the less fortunate in our community!

The 6th Annual Hope for Homeless event is coming up April 28-30, 2017. Several volunteers for the Realtors Association will be on site at Farmers National Bank on Campbell Lane in Bowling Green, KY accepting can goods and monetary donations to help feed our local families.

Several local businesses have banded together to camp out again this year in the parking lot of Farmers National Bank in order to raise awareness for the community's homeless citizens. They take in donations of non perishable items as well as monetary donations to donate to Hotel Inc. and our local school resource centers to help provide food for children during their breaks. This is a very worthy cause and we hope to get an awesome turn out again this year. 

Leaky Roof in Bowling Green Kentucky

4/17/2017 (Permalink)

When a leaky roof gets you down, you can count on SERVPRO of Warren County to pick you back up.

In this residence a severe thunderstorm had passed through town.  The wind had torn off shingles and allowed rain water to flood into the home.  The entry foyer walls, ceiling, and floor sustained large amounts of water.  We were able to get on site and set equipment to begin to dry the structure, but the damage had been done.  The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered. After several days of drying and cleaning SERVPRO of Warren County had everything out and the home was ready for the repairs to begin. It's never fun when disaster strikes, but in your time of need we are always there to get your home or business back "Like it never even happened."

Storm Team Recognition

3/20/2017 (Permalink)

Storm Team Recognition

Warren County SERVPRO was happy to be recognized as the February Storm Spotlight!

Last year, the crew traveled to three Storm events which caused significant growth for the Franchise. The team traveled to Texas, Ohio and North Carolina helping Customers get their homes and businesses cleaned up after storm events. Our Crew prides themselves on hard work and dedication and are very humbled to be able to help out in these catastrophic circumstances.

They spent a lot of time on the road last year and are very diligent in their work and enjoy being able to help out in times of need.

We appreciate the recognition from our Corporate office and will continue to work toward helping our community and those around us in any way.

Realtor's Association Involvement

3/13/2017 (Permalink)

Realtors Association Award

We were honored to be named "Business Partner of the Year" by the Realtor Association of Southern Kentucky, Inc. at the Annual Installation Banquet. We enjoy being involved with this Association and all that they do with our community including the Annual Hope for the Homeless event as well as monthly meetings to plan events to help out the community.

Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Representative, Jordan Strange attended a dinner where we were publicly acknowledged for this award.

We believe in being involved in our community and are very honored to receive this award recognizing our work in Warren County. We hope to remain an active part of the Realtor's Association of Southern Kentucky for years to come.

2017 Home Expo

3/9/2017 (Permalink)

Home Expo Booth

The 2017 Builders Association of South Central Kentucky Home Expo was held at the Sloan Convention Center this past weekend. Along with SERVPRO of Warren County there were over 50 other booths representing the many businesses of this region. There were many festivities including the Penguin Plunge and most businesses were having a give away of some sort. SERVPRO of Warren County gave away an Apple TV to one lucky person as well as giving out great advice on how to keep your home safe during disaster.  The people of the community were able to get lots of tips and ideas for building and decorating their homes and businesses. With Spring right around the corner this was a great start to beginning those new Spring Projects. 


We show our appreciation!

4/18/2016 (Permalink)

Bowling Green Area Chamber of Commerce Women's Appreciation Event

We can all agree that women are an important part of society. Our local Chamber of Commerce couldn't agree more and decided that they would use an entire afternoon to show the Business Women in our community just how valuable they are. The Chamber set up booths with fun things to do and of course provided a wide array of food. They even had golf carts available to escort the women back and forth from their vehicle to the event. SERVPRO of Warren County had our Sales Marketing Representative, Jordan Strange,  take our golf cart and participate in the chauffeuring of these women. It was a very exciting event and everyone seemed to have a great time proving it doesn't require a disaster to bring the community together.

Social Media Helps

4/18/2016 (Permalink)

Spillway Bar & Grill

In today's society, social media really helps to get the word out about pretty much everything. Today a local business sought out a water restoration company by posting a question to their status asking if anyone could recommend a company. Several people tagged SERVPRO of Warren County in their comments. Once we saw there was a water loss through social media at this business, we drove over to see if we could be of assistance. After much discussion and walking them through the process of water mitigation, we spoke with their insurance company and they asked when we could start. Within an hour we had our team of trained professionals at the site and began the process of getting their business back in operating condition.


4/18/2016 (Permalink)

Preston Miller Park

At a local Warren County Park there were some unknown suspects that decided to vandalize the area with spray paint. We received the call asking if we could help and of course we headed out right away. Our well trained crew arrived on site within an hour and with the help of our wonderful SERVPRO cleaning chemicals were able to scrub it away. Graffiti may be art to some, but it has it's place and we knew it was not appropriate for this location. We love being an active part of our community and doing whatever it takes to keep it clean and beautiful for everyone to enjoy.

As a result of our crew's hard work it now looks "Like it never even happened"

Crime doesn't pay!

Don't stall, get to the mall

4/18/2016 (Permalink)

Greenwood Mall

Our local Shopping Mall was having a store remodel done when the contractor raised his JLG lift a little too high and hit a sprinkler head causing it to burst. The water traveled in to the entire space and the two stores on either side of this one. We worked very hard for several hours on these 3 spaces to extract water and get equipment set because we wanted to keep any further damage from occurring and to get the businesses open as soon as possible. Needless to say, our trained crew had them up and ready to operate by normal business hours the next morning. Thanks to the dedication of everyone involved all three of the stores were able to conduct business "Like it never even happened."


3/25/2016 (Permalink)

Recently the owners of our Warren County franchise were acknowledged by the Bowling Green Area Chamber of Commerce for having been an active partner for 20 years. We have enjoyed many events hosted by the Chamber and cherish the friendships we have made and maintained through the years. We are very proud to be a part of this organization and enjoy the many benefits it entails.

Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Representative, Jordan Strange attended a breakfast where we were publicly acknowledged for this sponsorship.

We believe in being very involved in our community and are honored to receive this award. We hope to remain an active member of the Bowling Green Chamber of Commerce for many years to come.

Moving on up!

3/9/2016 (Permalink)

Congratulations to our very own, Nikki Duff! Nikki has shown us that she is very dedicated to SERVPRO of Warren County and we have promoted her to Sales Marketing Manager.

Also, help us to welcome our new Sales Marketing Representative, Jordan Strange! We are excited to see him grow in this industry.

Please remember that Nikki and Jordan are on standby 24/7 to serve you! Their direct numbers are:

Nikki: 270-202-4213
Jordan: 270-202-9139

Now Hiring

2/21/2016 (Permalink)

We are hiring for 3 positions here at SERVPRO of Warren County. Below are the job titles and descriptions. If you feel you are qualified for one of these positions, please email us at nduff10128@gmail.com.

***Office Administrative Assistant***
Primary Role:
*Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. ...
*Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking.
*Perform general office duties, such as drafting correspondence, filing, and creating reports.

***Sales Marketing Representative***
Primary Role:
*Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals.
*Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers.
*Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO® is the best cleaning and restoration company.
*Use the quarterly Marketing Media Kit to market SERVPRO® services and to sell the benefits.
*Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
*Monitor and follow-up on all assigned jobs ensuring customer needs are met.

***Production Crew Chief***
Primary Role:
*Manage and complete jobs according to SERVPRO® processes per work order.
*Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.
*Follow and enforce all safety procedures on the job site. Resolve
problems quickly as they arise.
*Monitor all assigned jobs to ensure customer needs are met. *Perform sales and marketing activities, including add-on sales and security checks.
*Communicate and establish relationships with commercial, insurance, and residential customers.

Residential Water Cleanup

11/19/2015 (Permalink)

One small piece came off of the sink pipes and there was a HUGE mess!

Our crew came in with our extraction equipment and cleaned up the water. It wasn't long before we were tearing out floors and replacing them with new floors that the homeowners were excited to get.

Once again, happy customers!


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