Recent Water Damage Posts

Is Your Water Heater a Disaster Looming?

6/13/2022 (Permalink)

Water heater calls are a very common occurrence for us here at SERVPRO.  Whether a leak, a burst water heater, a pipe or even corrosion has cause the issue. 

We have put together a few tips to help you make sure that your water heater is in safe working order to avoid such a disaster as well as making your water heater more energy efficient. 

1. Test the TPR Valve.

2. Check the anode rod.

3. Drain the tank and wash out sediment

4. Adjust the Temperature

5. Insulate the pipes

6. Insulate the water heater itself.

Many of these are simple steps you can do at home or contact a plumber to do a quick routine maintenance.

If you find you are in need of our services don't hesitate to reach out.  We are available 24/7 to help. 

SERVPRO of Warren County


#fastertoanydisaster #SERVPRO #teammoody

April Showers

4/6/2022 (Permalink)

April Showers may very well bring May flowers but it can also bring damage to homes and businesses.  There are many things you can do to help minimize your risk of damage with just small preventative measures. 

1.  Trim shrubs and trees near home. 

2. Check your gutters.  Make sure they are clean and flowing freely.

3. Clear the lawn of any debris.  Make sure there is no collection of leaves, etc. against or near foundation. 

4. Caulk windows and doors.  This can help prevent leaks that cause damage. 

5. Inspect your roof.  No matter the type, roofing materials can be weakened over winter months. 

6.  Review your insurance coverage.  Do you have flood?  Do you have back up sewage/wastewater?

7.  Check your sump pump.  Run through a basic maintenance check list. 

An ounce of protection now can save you a pound of pain later! 

If you find yourself in need of emergency water or fire services we are "Here to Help".  Call us 24 hours a day.

SERVPRO of Warren County


Tornado Damage Leaves Homes Vulnerable to Water Damage

3/9/2022 (Permalink)

As we continue to work through all the tornado damage in several counties, we are finding more and more water damage from homes that were left exposed to water and below freezing temperatures.

We highly recommend if your home is still exposed or without power your make sure home is tarped and if already tarped, check tarp for any damage from recent rains and ice.  Also, one good way to avoid further damage is to shut off water to home and winterize your pipes until home is climate controlled and protected again. 

We are Here to Help if you still have storm damage.  We still have calls coming in every day and we will meet with you within 24 hours to look at damage.

Don't us today!

#teammoody #heretohelp #waterdamage #bgstrong

Do You Have A Roof Leak?

3/3/2022 (Permalink)

Did you know that water can travel up to 100 feet before actual showing itself as a leak. That is why it is so hard to detect the cause and location of a roof leak.  Don't risk making that mistake.  If you suspect you have a roof leak from the recent storms, age of roof or other causes, call us today. We can provide you with a professional look to help you determine not only where the leak started but where it ended!

Your home is your biggest investment and your great pride. Don't take any chances.  We are here to help!

Call us today and we will be glad to help.

SERVPRO of Warren County


#heretohelp #teammoody #water #fastertoanysizedisaster

I Love a Rainy Night But.......

2/22/2022 (Permalink)

Rainy nights can be quite peaceful...listening to it patter on your roof.  But sometimes, excessive rain can be a problem. 

We have certainly had plenty of rain this winter.  As the precipitation continues to fall, make sure you are prepared at your home or business for any water emergencies that may arise. Whether caused by falling rain, rising water or even a man made source, water can do a great deal of damage, especially to things that you consider irreplaceable. 

Make sure all photos and important documents are stored safely and saved electronically. By doing so you can protect those family photos, wills, deeds and other documents that are important to you. 

If a need arises for you we are here 24/7/365 and we are "Here to Help"

SERVPRO of Warren County


#fastertoanysizedisaster #teammoody #readyforwhateverhappens

Are Your Pipes Ready for Freezing Temperatures?

2/1/2022 (Permalink)

Cold is coming! Are your pipes ready? Make sure you know if you have pipes susceptible to freezing!

We have definitely been experiencing all FOUR seasons here in Kentucky in the last few weeks.

However, we have another upcoming freeze headed our way and we want you to be prepared! Frozen pipes can not only be inconvenient by can cause major damage to your home our business.

Here are a few tips to help prevent this!

1. Make sure your pipes are insulated in your crawl space and attic.

2. Use heat tape or heat cables on any exposed pipes.

3. Seal any leaks you may have.

4. Let water drip

5. Secure outdoor hoses, valves and faucets

6. Open cabinet doors that contain water pipes

Following these simple rules can save you from costly repairs later.

If you need more assistance we are "Here to Help"

Call us anytime!

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky.


#fastertoanysizedisaster #heretohelp #bgstrong

Water Damage From Recent Storm

2/1/2022 (Permalink)

"Here to Help" Drying Down to a Science!

Often times some of the most costly damage from storms comes in the form of water damage. As water enters the home from storm damaged areas it can continue to travel for up to 72 hours. This also can continue on until the source of loss is taken care of such as roof damage. There are also materials in your home that will remain wet such as insulation for long periods of time creating the perfect environment for mold. 

Since our recent storms here in Warren County we have been busy mitigating water damage for dozens of homes.  Removing wet materials from walls, ceilings, flooring and more.  Once we remove the wet materials, the drying process and the treatment for any future mold issues is equally important.

SERVPRO has drying down to a science.  With our unique and SERVPRO exclusive DryBook we are able to be sure that your home is dry and safe more effectively. 

If you still have damage from the recent storms we are "Here to Help"

Call us today!

SERVPRO of Warren County

1999 River Street

Bowling Green, Ky. 


When Will It Be Dry?

6/15/2021 (Permalink)

Water damage in your home is not just inconvenient, it can often completely uproot your everyday routine.  If you have severe flooding or water damage in your home, you my have to leave the property while drying and restoration takes place.  One of the most common questions, we get when we arrive on-site after a water loss is “how long will this take”?   Based upon our calculations and certain variables such as saturation levels, temperature, humidity, and materials affected, we can use the “science of drying” to give you a reasonable estimate.  One thing to keep in mind though is that every situation is different.  There is no “one size fits all” answer; however, in most cases, you can expect that most spaces can be completely dried out within five days.  Once drying is complete we can then begin the restoration process.  Depending on the severity of the damage and the restorations necessary, we will create a customized treatment plan for your unique set of circumstances.  Once the plan has been created, we can typically give you an accurate estimate of the time it will take to complete the entire job process.  It is important to keep in mind though, that there are factors outside of our control that may prolong the completion time.  This can include the responsiveness of your insurance adjuster/company and demands for emergency services in catastrophic event situations such as hurricanes or floods.  No matter how long it takes, you can rest assured that we can handle every step of the process and truly make it “Like it never even happened.”  If you experience water damage in your home or business, contact the IICRC Certified experts at SERVPRO of Warren  County here or call 270-796-8080.  We are available 24/7 to help you get life back on track.

Can Hardwood Floors be restored after water damage?

4/6/2021 (Permalink)

water damage Have water damaged hardwood, call SERVPRO of Warren County, 270-796-8080

SERVPRO Delivers Wet Flooring Mitigation and Remediation Options

When your treasured hardwood floors flood after a plumbing leak, appliance malfunction, or storm event in Warren County, you might fear that tear-out and replacement is the only solution. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians learn many strategies to remove water and dry the hardwood carefully, often resulting in a return to the previous condition over the whole or most of the floor.

What Procedures Do Professional Water Restorers Follow with Wet Hardwood?

Genuine hardwood flooring is more resilient than you might hope, its natural resistance to moisture supporting skilled and well-equipped technicians as they pursue water damage restoration in Warren County . SERVPRO crews will:

  • Assess for hazards
  • Adjust the conditions to proceed safely
  • Remove standing water with pumps and extractors, assisted by squeegees.
  • Use negative pressure moisture suction methods such as floor mats to pull water from several layers.
  • Consider removing some strips or planks to gain access for water removal and drying.
  • Use moisture detectors and meters (both in the damaged area and in an affected space) to determine the damage’s extent and help set drying goals.
  • Devise and implement a drying plan

Have confidence that SERVPRO of Warren County can return your hardwood floors to "Like it never even happened." Call us at 270-796-8080

Record Flooding

3/12/2021 (Permalink)

flooded Flooded basement during record setting rains

The end of February saw record rain falls in Warren county. Five inches of rain fell on the 28th, setting not only a one day record, but an all time record for the month February!!

As the rain continued to fall, homes and business alike begin to feel the effects of the record setting rain.  As basements flooded, and drains backed up into businesses, the "all hands on deck" call went out! SERVPRO of Warren County responded in force, delivering and setting up sump pumps, extracting water, and squeegeeing standing water out the door!!  Over the next several days crews responded to dozens of homes and business with water damage, ranging from minor basements to eighteen thousand square feet churches.  SERVPRO of Warren county worked tirelessly to restore homes and help get businesses back open and running!

Whether it's a leaking water heater or a record setting flood, SERVPRO of Warren county is here to help, and make it "Like it never even happened." Calls us at 270-796-8080 for all your water needs! 

Emergency Water Damage in Warren County, KY

2/12/2021 (Permalink)

Tile flooring in a bathroom with standing water SERVPRO can handle any size flood you could imagine! Call on us any time of day.

Large corporate business calls on SERVPRO of Warren County for water loss

On Thursday, February 13th, our owner at SERVPRO received an emergency service call for a water loss. A local insurance agency called to report a toilet backup that flooded two stories of their commercial building. 

Our marketing department immediately was dispatched to the scene where we started the job file and documenting a mitigation plan. We always begin with taking pictures of the damage and measuring the property to turn into the insurance company. Then, our crews arrived to extract the standing water and remove the damaged materials. Finally, we set our industrial drying equipment for 3-5 days to ensure moisture is removed from the structure properly. 

SERVPRO of Warren County is the trusted restoration company for business professionals and homeowners above any others. Call our office at (270) 796-8080. 

Commercial Water Damage in Bowling Green, KY

1/27/2021 (Permalink)

water in a factory with medal shelving Even holidays can't stop SERVPRO and water damage!

Black Friday water loss? That's no big deal!

SERVPRO of Warren County handles large commercial restoration jobs, too! We received a call around 2:00am on Black Friday from a factory in Bowling Green that had a malfunctioned sprinkler system. Their large storage warehouse was flooded, which ruined some of their materials and required drying experts like SERVPRO. 

We immediately crafted a game plan with our crews, production manager, and marketing representative. All hands were on deck to assist in water extraction on drying equipment. We were able to bring in 12 employees and 50 air movers to help get the job completed quickly. The staff at this factory was overjoyed with our quick response and professionalism throughout the entire process. It is definitely our pleasure getting called to help in such a high-stress situation!

SERVPRO of Warren County is always "here to help"!

Winter Weather in Bowling Green, KY

12/21/2020 (Permalink)

A vehicle covered in snow with a logo showing through No storm is too big for SERVPRO of Warren County!

How To Prepare Your Home for the Winter:

As unpredictable as Kentucky weather is, we can always count on the temperatures dropping and winter storms. The biggest disasters can come from freezing pipes that burst and flood your home or commercial business. Here are a few ways that SERVPRO of Warren County recommends you do to prepare your home this winter. 

1. Ensure your home is properly insulated to keep heat in. Double check windows and doors are not letting in outside air. 

2. Learn how to shut off our water valves in case of freezing pipes. This will help minimize any water damage if the pipe was to burst. 

3. Have extra heat sources on hand in case electricity goes out during a winter storm. This could be extra blankets, a wood stove, etc. 

3. Make an emergency kit of food, water, and supplies that you could use for at least 3 days. 

4. Be careful with space heaters and their placement. Heaters are the leading cause in house fires during the winter. 

5. Keep battery operated chargers, flashlights, and radios ready. 

SERVPRO of Warren County are your local experts in water and storm damage to any structure you may own. Call on us for any type of disaster. 

Water Damage?

10/14/2020 (Permalink)

Hardwood Floors Damaged Extensive Water Damage to hardwood floors.

Let SERVPRO of Warren County be the solution!

From a busted pipe or water heater leak, to an overflowing bathtub or sprinkler malfunction- water damages can happen in any number of ways.

When, not if, your business or home suffers a disaster everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the water-logged resident: a solution.

Your local SERVPRO of Warren County Professionals are that solution. Equipped with the knowledge, the experience, and the training to help make your water damage “Like it never even happened.” 

We will start helping the moment you call. Backed by more than 40 years of experience, your SERVPRO Professionals will help put your worries at ease, because IICRC Certified Techs understand the sciences of drying.

We will help to make things right, make things dry, and make it “Like it never even happened.”

When water damage strikes, give SERVPRO a call at (270) 796-8080.

SERVPRO Storm Team goes to Chicago and Cincinnati

6/15/2020 (Permalink)

A flooded laundry room with washer and dryer This home was flooded up to 8 inches by extreme rains in Chicago, IL

Welcome to Storm Season! 

A part of SERVPRO being "One Team" means that franchises band together when disasters strike. Production Technicians and Marketing representatives from across the country are often called upon to help local franchises with an overwhelming amount of calls come in from customers. 

Last month, Team Moody was dispatched to Chicago and Cincinnati during the same week to help with extreme basement flooding. Chicago, specifically, experienced over 8 inches of rain in 4 days, which caused sump pumps to fail and floor drains to back up. This is what we call a sewage loss with Category 3 water that is full of bacteria and contaminants. We are responsible for removing non-salvageable materials, drying out the structures, and disinfecting the affected areas. 

Our technicians were able to restore over 35 homes during our two-week travel period! We are so grateful to be trusted across the country as the #1 restoration service. Call on us today! 

Why You Should Call SERVPRO for Water Damage in Bowling Green

4/13/2020 (Permalink)

A room with drywall removed and two green fans This home required the removal of flooring and drywall after a water loss in Bowling Green, KY.

Even though the water damage in your home may appear to be limited to one room or a small area, the water continues to move in a path toward other absorbent materials. We often see this causing more damage to floors, walls, cabinets, which can lead to higher costs and more demolition. If you fail to take proactive steps to mitigate the water problem quickly, your insurance company could decline your claim.  Professional drying by SERVPRO is essential to avoid issues like:

    •    Ruining hardwood flooring
    •    Discoloration of walls and surfaces
    •    Corrosion of pipes
    •    Rerouting electrical wiring 
    •    Mold
    •    Strong odors

SERVPRO technicians have the proper training and knowledge of techniques to help ensure your water loss is mitigated in the most efficient and economical way possible. We use high-end extraction machines, air movers, and dehumidifiers to dry any and all size disasters. We also can quickly identify any mold growth potential in the area. Whether you own a home, apartment, commercial property, or business, SERVPRO of Warren County can handle any job you have! 

Water Damage- Does the Source Matter?

3/15/2020 (Permalink)

IICRC S500, Fourth Edition SERVPRO of Warren County follows the IICRC standards for Water Damage Restoration.

When dealing with a water damage, safety is of utmost importance. SERVPRO of Warren County employs IICRC certified technicians that are trained to identify the safety factors in the three "types" of water losses. 

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated it can become unsafe. 

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

As you can see, the source does matter when dealing with a water loss. A professional Restoration Company should ask for the source of the water in order to properly mitigate the affected items. 

SERVPRO of Warren County will put safety first when dealing with your water loss. 

Call (270) 796-8080 

Burst Pipes? Count on Quick, Efficient Help

2/14/2020 (Permalink)

Hole on drywall shows pipes, drying equipment on wooden floor. Concept of Pipe burst, water damage A pipe burst in a Bowling Green, KY home

Dealing with bursting pipes in your Bowling Green, KY, home can mean much more than just shoveling out excessive amounts of water. Along with getting professional help to fix broken pipe, contacting a professional water remediation expert can ensure proper cleanup and restoration, as well as reducing the chances of mold growth.

Improper Cleaning Can Lead to Secondary Damage

Water damage can be tricky. The main area of concern may be obvious, but water has a way of sneaking into walls, flooring, furniture, and other porous materials. If not addressed properly, that excess moisture left unchecked can quickly lead to a mold infestation and degrade vital structural components of the home. A trusted expert will arrive quickly and efficiently address the issue. While waiting for help to arrive, there are a few steps to ensure a smooth process:

  • Shut off the main water supply and find the source of the water.
  • Remove wet furniture and personal items to a dry location to air out.
  • Porous, non-essential items that are damaged should be tossed to prevent mold growth.
  • Begin removing water with buckets and wet/dry vacuum.

The Cleanup Process

Once help arrives, those bursting pipes will soon be a forgotten hassle. Armed with the know-how and proper tools, they will be able to detect hidden moisture and remove any standing water that remains. During the process, they will monitor and document the drying process, which involves intricate temperature and relative humidity controls to verify proper drying.
Once the water is gone, professional-grade deodorizing and sanitizing agents will be used to make it “Like it never even happened.” If other issues are found, you can trust that the restoration process will happen as quickly as possible and that any potential areas of secondary damage are removed and restored.
If you come home to bursting pipes, help is just a call away. Counting on a professional known for being Faster to any size disaster can minimize the damage and get your home back to normal.

How the Pros Will Clean up After Water Damage in Your Office

1/31/2020 (Permalink)

Empty warehouse with standing water Standing water in a Woodburn, KY warehouse

Imagine this scenario: You arrive at work in the morning and see water all over the floor, dripping down the walls or coming out of the ceiling. You probably don't even want to think this could happen in your building. However, severe weather, appliance malfunctions or plumbing issues can cause severe water damage. A pipe burst cleanup can be extensive and time-consuming. Luckily, professional water removal companies have the equipment and skills to make your office as good as new again.

Arriving on the Scene

When you call a water cleanup team, crews will usually arrive within a few hours. Teams can respond 24/7, every day of the year. Before starting the water cleanup, technicians will do the following:

  • Discover the source of the damage and stop it.
  • Inspect the building to assess the extent of the damage.
  • Make a plan to clean up and restore your building.

Removing the Water

A pipe burst cleanup can require removing a large amount of water. Crews will begin by extracting standing water and then removing saturated areas such as carpet, furniture and walls. Fortunately, a burst water pipe will not contain hazardous black water.

Dry it Out

Getting rid of the water isn't enough. To discourage mold growth, the team will thoroughly dry the affected area with fans and dehumidifiers.


Supply line leaking should not leave harmful water in your office, but this doesn't mean there can't be secondary damage. The technicians will use powerful chemicals to clean all surfaces in your Woodburn, KY, office. This will keep mildew and mold away.


Despite the company's best efforts, some items are not salvageable after a flood. Crews will tear out drywall, carpet and other building materials. They'll replace these and bring your office back into working order. Technicians can also dry and clean documents and electronics.
Make sure you get professional help for pipe burst cleanup. The team will use a proven process to make your building safe for work.

What To Do Immediately Following a Pipe Break in Your Home

12/31/2019 (Permalink)

hand shut off main valve, close-up. Shut off the main supply valve

What To Do Immediately Following a Pipe Break in Your Home

Homes are filled with water lines and waste lines, and while these crucial elements are well protected within walls and floors, they sometimes fail. Bursting pipes can lead to significant home damage and renovation cost, which is why it is necessary to act quickly and contain the problem. You can do this by following a simple three-step process.

  • Shut off the main
  • Request an insurance adjuster
  • Call a remediation company

Shut Off the Main

You must shut off either the supply valve to the specific pipes or the main water supply to the home to prevent the most water damage. By turning the valve off, you reduce the amount of pressurized water in the line and thereby the amount of water that can pour out into your home.

Request an Insurance Adjuster

After you have the bursting pipes under control, reach out to the insurance company providing your homeowner's policy. Making contact sooner helps to ensure that an adjuster will get out to your house quicker, which is essential to the claims process.

Call a Remediation Company

Last, call a remediation company in Oakland, KY, to fix the broken pipe. A reputable remediation company will guide you through the claims process and even act as the middleman between you and your insurer, making sure that you get the most out of your policy. Restoration companies typically send someone out to assess your property after a disaster and then make suggestions for mitigating further damage while waiting for the adjuster.
Plumbing is an essential element to the usefulness and effectiveness of a home, but with that use comes risks and responsibilities. Bursting pipes can lead to considerable damages, but if you keep a level head and perform the steps above, then you can reduce the overall damage significantly. Shutting off the main water supply, calling your insurer and then contacting a remediation company helps to ensure that you can move back home after the disaster cleanup is finished.

4 Costs Insurance May Cover When Your Frozen Pipes Burst

10/14/2019 (Permalink)

The pipelines in the insulation and pressure gauges flow and return pipes in the boiler room of a private house household Insulate your pipes and turn up the thermostat

It happens every year. In Richardsville, KY, the temperature falls below freezing. When it does, there’s a possibility your pipes will freeze, too. Even if you take precautions, if the pipes burst anyway, the cost to clean up the damage may be hefty. The Insurance Information Institute reports between 2013 and 2017, insurers paid out an average of $10,234 per insurance claim for water damage and freezing. However, insurance does not pay for the actual cost of the repair.

What Insurance Covers

Most insurance companies will cover an insurance claim citing “sudden and accidental” water damage. This includes damage caused by frozen pipes. However, your insurance company will want to verify you did everything possible to keep the pipe from bursting. If they approve your claim, they may cover the following:

  1. Tearing out the wall to reach your pipes: The plumbers need to have a way to access your pipes, and unfortunately a wall or cabinet may have to come down.
  2. Restoration of your property: After fixing the pipes, walls may have to go back up or cabinets need replacing.
  3. Further repairs: Other parts of your house may need fixes, such as the wet carpet or ruined hardwood floors.
  4. Alternate living costs: You may also receive extra money for living expenses if you cannot live in your house while it is being repaired.
    Your agent may pay out when you file an insurance claim for damage due to frozen pipes, but to save money, be proactive and protect your pipes before the freezing weather hits.

How To Prevent a Burst Pipe

Remove garden hoses and cover the faucets. Insulate your pipes and turn up the thermostat. Don’t forget to check the pipes that run through your attic. You can insulate all your pipes with foam insulation or heat-rated tape. A home restoration specialist can give you more tips about how to shield your house during the winter months to avoid water damage.

When to Change the Supply Lines in Your Bathroom

8/29/2019 (Permalink)

Bathroom supply line Bathroom supply line

When to Change the Supply Lines in Your Bathroom

There are many things that can go wrong in a home in Woodburn, KY, and the bathrooms and plumbing are one place where things can go very wrong. Keeping your home’s bathrooms fully functioning is important to ensure there isn’t a surprise bathroom leak while you’re not there. A couple of things you will want to keep an eye on, especially if your toilets or sinks are fairly old, are the water supply lines. These are flexible tubes or pipes made of either plastic or braided steel which connect your sink and toilet to a water supply shutoff valve on the wall.
Depending on what type your toilets and sinks have, you may run into some supply line damage after about eight years, where other better-quality lines could last much longer. Many plastic lines have a warranty of five to eight years while steel braided lines can have lifetime warranties.

Plastic vs Braided Steel: Manufacturers used to make toilet supply lines with brass that was bent with special tools to fit each toilet, and this included sturdy compression fittings which offered many long years of trouble-free service. These are still used in places where appearance matters, but now, many homeowners opt for the flexible supply tubes which often come with the connection fitting already attached. This might make your life easier, but the cheaper the line is, the more likely you will run into supply line damage.

Steel with a Plastic Nut: Even if you purchase a steel braided line, many are made with a plastic nut. This plastic nut can easily be tightened too far, causing it to strip or crack, but if it is installed correctly, it should be fine. Be aware that having this weakness of plastic can shorten the life of the line and after seven or eight years, it might need to be replaced.

Protect Your Home

If you have a supply line leak, it’s recommended that you replace it immediately, and replace it with a braided steel line. This will decrease the odds of an unexpected bathroom or even full house flood. If you have already experienced supply line damage which resulted in major flooding damage, there are flood remediation companies that can clean up the mess quickly before any more damage sets in.

Understanding the Causes of Water Damage

6/14/2019 (Permalink)

Leaking toilet in a Richardsville, KY home

Common Reasons Why Water Damage May Occur in Your Home

Water damage in your Richardsville, KY, home can be caused by a number of factors, such as natural disasters, leaking appliances, flooding or a pipe burst. Once you have identified the source of damage, you can use the information to deal with the problem appropriately. Here are some of the most common reasons why water damage may occur in your home.

Leaking Appliances

A leaking appliance or other object in your house could be the cause of water damage. The sources of a leak may include:

  • Water heater
  • Toilet
  • Sink
  • Shower/bathtub

A leak that originates from any of these objects can build up over time and create an ongoing water damage problem in your home. Regardless of which item in your living space is causing concern, be sure to address it immediately before the damage continues to spread.

Flooded Basement

Excess water can be found in any area of your house, but basements tend to be more susceptible to flooding. Many factors such as a broken water line, defective sump pump, stormy weather or a pipe burst can lead to unwanted water in this area of your home. Dealing with a flooded basement can be an overwhelming job, which is why a professional can best address the situation by removing water and minimizing damage.

Natural Disasters

The impact of natural disasters can devastate your home in a number of ways. Whether you are facing damage that has resulted from a thunderstorm or hurricane, the excess water from these natural events can lead to a buildup of water damage in your home. Be sure to examine the areas of your living space where water has accumulated and assess the level of damage before help arrives.

Water damage in your home from a storm, pipe burst or other source must be taken seriously and addressed immediately. Regardless of what caused the damage, a water damage specialist can help restore your home.

How To Remediate Water Problems at Your Commercial Property: 3 Tips

4/18/2019 (Permalink)

SERVPRO, professional and dedicated to being fast on site to prevent further damage.

Tips To Keep In Mind When Water Damage Arises In Your Commercial Property

When your Plano, KY, commercial property is damaged by water, you may not know where to begin when it comes to cleanup efforts. Depending on the type of water damage your building experiences, recovering and making repairs can be challenging. However, there are a few tips you can keep in mind so you can take action right away when such problems arise.

1. Turn Off the Main Water Line

If your problem is stemming from frozen or broken pipes, you may be able to reduce the amount of damage that occurs by turning off the main water line. It is important to remember to take this step only if the shutoff is in an area that is safe, not flooded or does not contain electrical paneling. If you rent the building and do not know where the shutoff valve is, call your landlord as soon as you discover the line break so he or she can come to assist you.

2. Close Off Affected Areas

Water cleanup may be simpler if you can keep flooding contained. For example, in the case of flooding from a broken sink pipe in the bedroom, You can attempt to seal off the area by closing the door and stuffing the base with towels. Once the area is secure, place caution signs around the area to alert employees to the possible danger and do not allow anyone inside until professionals arrive to drain away the water.

3. Call in Professional Remediation Services

Calling your local water damage and cleanup company can be instrumental in the remediation process, especially when it comes to preventing problems that are caused by standing water. A company that specializes in water removal and restoration may help reduce the risk of mold growth and other issues that can be caused by flooding.

When water damage threatens your Plano, KY, business, knowing how to reduce the risk of long-term problems can help you lower repair costs and protect your greatest investment.

What To Do if Your Light Floods

3/15/2019 (Permalink)

Leaking water from light fixture in a Plano, KY home

How to Repair Water Damage to Your Ceiling

A broken pipe or overflowing bathtub can cause leaks in the oddest places. If there is a light fixture on the ceiling directly below the leak, you could find water in the light. Water and electricity don't mix well, so it's important to take a few preliminary steps before water restoration experts arrive to repair the water damage to your ceiling.

1. Cut Electricity

The first thing to do is to stop the electrical current that is flowing to the light. Water is an excellent conductor of electricity, so a light fixture with water poses a risk of shock to anyone who comes into contact with it. If you want to make sure that the electricity is off, you can test nearby dry surfaces with a voltage tester that doesn't make actual contact with the surface.

2. Stop Water Flow

After you have eliminated the electrical risk, it's a good idea to shut off the source of the leak. If a toilet overflow is the culprit, turn the water off at the wall to stop water from running into the tank. If you have a broken pipe, you will likely need to turn the water off at the water main to keep from getting more water in the light below.

3. Call Professionals

Ceiling damage from a water leak is not the sort of thing you want to handle on your own. Certified technicians in Plano, KY, have the knowledge and tools to fix the problem safely and efficiently. By leaving it up to them, you can likely avoid secondary damage such as mold or further leaking and be confident that the damage is remediated completely.

A leak on the second floor may result in water in the light below it. Your best course of action in this situation is to stop the flow of electricity and water to the area and let the professionals take it from there.

3 Ways To Start Restoring Your Home After Water Damage

1/18/2019 (Permalink)

Water damage in a Smiths, KY residence

3 Ways To Start Restoring Your Home After Water Damage

If you’ve recently come across water damage in your Smiths, KY, home, you probably know it’s important to act fast. However, you may not know where to start when it comes to handling the water cleanup. Here are three ways to begin the process of restoration in your home, whether it’s due to common broken pipes or a surprise natural disaster.

1. Shut off the main water supply in the home until help arrives.
If damage has resulted from common leaks in the home, the most important first step is ensuring that the source of the water is found and stopped. Turning off the main water valve is key to taking control of the issue and stopping any more serious damage from occurring. Once a trained water damage restoration team has been contacted to inspect the home, they can inform you when the source has been located, and it’s acceptable to turn the water supply back on throughout the house.

2. Determine the toxicity of the water involved.
There are different types of water to consider when dealing with damage to your home. Clean water comes from sources such as simple broken pipes, rain or condensation, and it can be swiftly removed without the need for proper protection. However, the type known as black water is the most severe, coming from sources such as sewage lines or flood waters from natural disasters that can contain unknown bacteria or other contaminants. If this is the case in your Smiths, KY, home, stay away from the water and call for professional help to decontaminate the area.

3. If you’re able, try to dry out the area where damage has occurred.
If it’s safe to use electricity in the home, simply staging fans or dehumidifiers near the water-affected zones can be a great help to start mitigating the damage.

If you’ve come across water damage in your residence and you don’t know where to turn, know that there are always professionals here to help restore your home and give you peace of mind.

Precautions After Flood Damage

12/23/2018 (Permalink)

Water loss in a main conference room due to pipe burst in a Bowling Green, KY hotel

Precautions After Flood Damage

Prompt attention during a commercial flood event is crucial to getting your business back online in a reasonable time frame. Any source of standing water, such as a broken pipe or poor exterior drainage, can quickly get out of control and make the affected floor space unusable. Managers and business owners can use the following tips to minimize downtime in Bowling Green, KY.

1. Avoid Safety Hazards

Do not allow employees to enter any area where electrical outlets or other pieces of equipment are inundated. Remove any appliances or larger machinery from affected areas if possible, and make sure that the electricity has been cut off at the circuit breaker or otherwise disconnected. Standing water, especially in softer materials such as upholstery or drywall, can incubate mold and other disease-causing agents. These should be dried or removed quickly.

2. Begin the Recovery Process

After all water inflow has been eliminated, the next step is to address the existing water damage. Any broken pipe or other water fixture must be replaced. Maintain proper interior and exterior drainage through a sump pump and landscaping that directs water away from the building. Document any damage and necessary repairs in order to expedite filing an insurance claim.

3. Future Considerations

The best method to protect your commercial property against flooding is to stop the problem before it starts. Familiarize yourself with nearby sewer connections to guarantee that there are no blockages. Have the contact information of a local qualified cleanup professional to minimize the amount of time that flood water lingers at your place of business. Brief your employees on a few safety and remediation strategies in case another flood event occurs.

A simple broken pipe doesn’t have to mean a catastrophic loss of revenue. Turn your flood problems around and keep your business running optimally by following the above simple tips.

Toilet Overflow: Three Things You Should Know

10/8/2018 (Permalink)

The water from your toilet is most likely a Category 2

If you are currently dealing with a flooded toilet in your Bowling Green, KY, home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

Are Broken Pipes Covered by Insurance?

8/15/2018 (Permalink)

Drying mats on a hardwood floor in a Smith Grove, KY home

Whenever a disaster strikes your Smith Grove, KY, home, your mind may stray straight to the finances. After all, a flood can cost you a lot of money in repairs and restoration costs and that's a scary prospect. If a broken pipe caused your home to fill with water, will your insurance help pay for the damages? Your residential water cleanup crew may not be able to give you a straight answer because it all depends on the policies you have.

Normal Wear and Tear

Plumbing can take a beating in any home. If you have multiple people living in your house, the plumbing has to deal with even more use. Because of the normal wear and tear that affects the piping, many companies offer an insurance coverage that can help protect you against flooding caused by broken pipes. A regular homeowner's policy, however, may not cut it. You may need to add extra policies, including the following:

  • All-perils
  • Umbrella
  • Flood

With one of these extra policies, you may be able to breathe a sigh of relief even if your home is filled with waters from a plumbing accident. Be sure to talk with your insurance provider to find out what type of coverage you need.


Sometimes there are plenty of warnings that you need to fix a broken pipe. If you have a perpetual leak you ignore, for example, your insurance company may be able to cite this negligence as a reason for denying your claim. Other carelessness that could leave you completely liable for the damages regardless of the policies you hold include lack of heat in cold climates or purposefully putting foreign objects in the pipes.

Every homeowner's policy may be slightly different when it comes to flood protection. Some policies may cover the subsequent damage, such as destroyed flooring, ruined walls and damaged furnishings, of a broken pipe while others may not provide this protection.

Little Known Facts About Disaster Insurance Adjusters

6/21/2018 (Permalink)

A smile may be worth a few extra dollars. You just never know.

After a disaster, your insurance company may request you meet with a home adjuster as part of your insurance claim. Although this is a common practice, realizing the adjuster has the power to deny your claim can bring about its own type of stress. Here are a few things you probably did not know about insurance adjusters in Bowling Green, KY.

1. You have the right to hire an independent or public adjuster. Working as an intermediary, the consultant can give independent opinions, help you reach a settlement, and deal with the insurance company’s adjuster.

2. You have the right to disagree with the adjuster’s settlement suggestion. This is especially true if your claim is denied. Check your insurance policy for steps to take in disputing the claim.

3. The home adjuster works for the insurance company – not you. The adjuster will work to save his or her company as much money as possible.

4. You have the right to ask the adjuster questions. You may want to ask questions about how long the process will take or which water damage specialist to work with.

5. The adjuster has the right to ask you questions. To prepare for his or her visit and save time, gather as much documentation as you can about the circumstances of the loss.

6. The adjuster will almost always ask for records about even the smallest lost or damaged items. In the past, dishonest people have tried to inflate their insurance claims by faking lost or damaged personal possessions. For that reason, verification may be necessary. Be prepared to justify each and every claim.

Depending on the type of policy you have, the home adjuster may visit your house several times during the claim process to review the damage and restoration. Being courteous during each visit can go a long way with a weary adjuster that has listened to complaints all day. A smile may be worth a few extra dollars. You just never know.
For more information, visit

Pipes in the ceiling

5/24/2018 (Permalink)

Water damage from ceiling

In several homes and businesses there are pipes that run through the ceiling and when one of them bursts, it can cause a lot of damage. Fortunately, at this commercial property, they caught the leak in a timely manner and called us immediately. It is well known that the sooner we can get to your water damage, the less damage will occur. Once our crews arrived, they came in to extract the water that had gotten to the floors, removed the damaged ceiling tiles, some wet insulation. Once all of these materials were removed it allowed us to set drying equipment shortly. Our crews continued to check it daily until the drying numbers reached IICRC standards. It typically takes 3-5 business days to dry a structure properly.

Carpet damage

5/24/2018 (Permalink)

There are many times that it may not be necessary to remove your carpet. Sometimes we will lift your carpet and place drying equipment beneath it. This is what we call "drying in place" or "floating carpet." If at all possible, we will try to save your carpet to save you money on the repair side.

Here are 5 steps to prevent carpet mold.

1. Remove water as quickly as possible. 
2. Use fans to begin the drying process.
3. Use a dehumidifier to dry out the room.
4. Once it is dry, clean your carpets.
5. Sanitize your walls and baseboards.

The sooner you start cleaning up after water damage, the sooner you can stop mold from growing under your carpet. Call us today at SERVPRO of Warren County to help with your water damage needs.

Would you like water with your popcorn?

5/1/2018 (Permalink)

Theater has water damage and is cleaned by SERVPRO

Going to the theater on your day off has become a national pass time. Who doesn't love buttery popcorn and chocolate while enjoying a new release on the big screen with surround sound blaring in your ears?

When we got a call from the Theater in downtown Franklin about a water loss we knew we had to get there quickly. We were onsite within an hour extracting water and setting equipment to begin the drying process. We did not want to disrupt anyone's weekend plans of leisure and they didn't want to lose any business. After only a couple of hours of hard work and dilligence, they were back up and running!

SERVPRO of Warren County is always there to help keep your business going.

Sprinkler Malfunction in Bowling Green, KY

5/1/2018 (Permalink)

Cold morning for a water sprinkler malfunction.

Here in our Bowling Green, KY we have had several winter storms. Here at SERVPRO of Warren County, that does not keep us from responding to disasters.

A sprinkler head burst at the Convention Center causing an entire hallway and a few rooms to be affected. Water had already started moving up the walls causing more damage before we received the call to help them.

We followed our best practices and arrived on scene within the hour of the phone call and began working immediately to start the drying out process.

After a short amount of time we had extracted all of the water and set our equipment. Needless to say, we have happy customers!

Just remember that we are ready to serve you 24/7 and we are Faster to any disaster.

What To Expect During Water Damage Clean-Up

3/30/2018 (Permalink)

Water damage can accumulate slowly over time or be the result of a catastrophic event. Either way, the most important thing is to mitigate the damage as soon as possible. The longer you let water damage sit, the more destruction it will cause. Whether you’re dealing with a pipe burst, seasonal flooding or a slow water line leak, don’t try to handle water damage clean-up on your own. Water damage professionals in Bowling Green, KY, have the right equipment and expert knowledge to ensure your home is completely restored to its original condition. Here’s what to expect when you call.

1. Evaluation

When water damage experts arrive at your home, they’ll need to evaluate the situation. They need to determine the source of the water, judge how dirty and potentially hazardous the water is and assess the extent of the damage.

2. Water Removal

Professionals have access to pumps, extraction units and other specialized equipment to remove water from your home quickly and efficiently. They also have cameras and meters that can detect water inside your walls to make sure no damage is overlooked.

3. Drying

A pipe burst can leave a lingering low level of moisture in walls and floors even after the main mass of water has been removed. Over time, this can cause as much damage as standing water. Experts use industrial-grade dehumidifiers and fans to completely dry floors, walls and furniture to prevent further warping, molding and discoloration.

4. Clean-Up

Replacing belongings and keepsakes can be expensive or even impossible. That’s why professionals focus on restoring your belongings through deep cleaning, disinfecting and deodorizing.

5. Building Restoration

Severe water damage can destroy paint, drywall, wood or tile flooring and carpets. In these cases, the original materials may need to be completely replaced. A water damage professional can remove the destroyed materials and replace them, ensuring your home is returned to its original state.

A pipe burst can seem like the end of the world, or at least of your peaceful and clean home. Fortunately, professional water damage mitigation services in Bowling Green, KY, can restore your home using these five essential steps.

For more information, please visit us at

3 Best Ways To Avoid Frozen Pipes

1/11/2018 (Permalink)

The winter season in Bowling Green, KY brings with it chilly conditions. It’s ideal weather for cuddling up with a hot cup of cocoa, but it’s not always good for your home’s pipelines. Freezing temperatures can result in frozen pipes. In the worst case, the pipes may burst. If that happens, the first response is to call a water line repair and cleanup service. Fortunately, you can keep the water flowing by following a few simple tips.

1. Use Heating Tape

Pipelines need added warmth when the thermostat hits those frigid temperatures. Heating tape gets the job done. Place it directly on pipes that are easily accessible. There are two types of tape available:

• Manual
• Automatic

You must plug and unplug the manual version. The automatic tape shuts on and off according to the heat level. Make sure you follow the safety instructions and precautions when using this approach.

2. Open the Doors

In most cases, pipes are more freeze-prone because they’re enclosed behind cabinets. These spaces are especially cold and dank during extreme winter weather. Pipelines benefit from the circulation of heat, so open the cabinet doors. Additionally, keep all your home’s interior doors open. This helps ensure the water lines receive enough warm air.

3. Let the Faucets Drip

Frozen pipes aren’t the only problem you may face. There’s also the possibility that the water lines might burst. You can go from no water flow to water flooding your home. This is preventable by letting the faucets drip. Water dripping from the faucets keeps the pipes from freezing. It also prevents the blockages that increase pipe pressure.

You have no control over the cold winters in Bowling Green, KY. However, you can control the impact wintery weather has on your home’s water flow. When you follow the tips above, you’re less likely to experience frozen pipes. If for some reason the pipes burst, call a reputable water line repair service immediately. Visit for more information on water damage.

Roof Leak

5/24/2017 (Permalink)

Wet Carpet in Bowling Green home

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our Warren County SERVPRO crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Busted Pipe causes damage

5/24/2017 (Permalink)

This home in Bowling Green, KY was damaged when a water pipe in the wall busted and leaked onto the hardwood flooring. SERVPRO of Warren County was able to get onsite before the flooring was too saturated and set the proper drying equipment to keep the floors from buckling. The customers were very concerned about the hard wood and were very happy to find that we have specialized drying equipment that is specifically designed to pull the moisture out of the wood and save flooring. This saved them possibly thousands of dollars in the long run since the flooring was through out several rooms and would have needed replacing. Our crew is happy to be able to help you in your time of need and help get things back "Like it never even happened."

Bathroom leak affects home in Bowling Green, KY

4/28/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this Warren County home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Busted pipe in Alvaton, KY basement

4/28/2017 (Permalink)

When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren County to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water. 

Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and had them back to normal.

Hot Water Heater Busted in Smiths Grove, KY

4/21/2017 (Permalink)

Water Loss in Smiths Grove KY

The hot water heater leaked in this Smiths Grove, KY home causing water damage to the Hallway, Kitchen and Living Room flooring. SERVPRO of Warren County was on the scene within 45 minutes of the phone call and started extracting water. The hot water heater had to be removed and replaced, and we had to tear out the carpet and padding in order to begin the drying process. We set several air movers and dehumidifiers to dry out the sub floor and baseboards.

Our crew worked after hours in order to make sure this customer's home was on it's way back to looking "Like it never even happened."


No job is too big or too small for SERVPRO of Warren County and our highly trained technicians. 

Leaky Roof in Bowling Green Kentucky

4/17/2017 (Permalink)

When a leaky roof gets you down, you can count on SERVPRO of Warren County to pick you back up.

In this residence a severe thunderstorm had passed through town.  The wind had torn off shingles and allowed rain water to flood into the home.  The entry foyer walls, ceiling, and floor sustained large amounts of water.  We were able to get on site and set equipment to begin to dry the structure, but the damage had been done.  The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered. After several days of drying and cleaning SERVPRO of Warren County had everything out and the home was ready for the repairs to begin. It's never fun when disaster strikes, but in your time of need we are always there to get your home or business back "Like it never even happened."

Residential Water Cleanup

11/19/2015 (Permalink)

One small piece came off of the sink pipes and there was a HUGE mess!

Our crew came in with our extraction equipment and cleaned up the water. It wasn't long before we were tearing out floors and replacing them with new floors that the homeowners were excited to get.

Once again, happy customers!